Singkatnya
Odoo Messaging Suite adalah aplikasi Odoo 18 Diskusi. The tool to improve the Odoo messaging experience.
Odoo Messaging Suite brings lost-message recovery, private discussions, message citing, post-send editing, managed From/Reply-To addresses and a richer email composer together in one application. Compose with CC/BCC and per-user drafts, route emails to the right document, quote from the message toolbar, send later with your own presets, and catch forgotten attachments before they leave. Every message keeps its email headers behind a details icon, and administrators configure the whole toolkit from one Messaging Suite settings page.
Cocok untuk
Support and sales teams living in their inbox
Perfect for teams that answer customers by email all day and want CC/BCC, drafts and quoting available right inside the Odoo composer, without switching to an external mail client.
Companies needing confidentiality
Ideal when some conversations must stay private from portal users and other followers, while still being logged on the Odoo document for later reference.
Administrators who want oversight and control
Useful for admins who need routing rules, send-later presets, attachment reminders and one settings page to manage the whole messaging toolkit.
Siap mengevaluasi?
Mulai dengan permintaan demo gratis atau beli di Odoo Apps Store.
Database demo personal gratis. Tidak perlu nomor telepon atau kartu kredit. Pembaruan seumur hidup dan dukungan ahli gratis selama versi mayor Odoo.
Mengapa tim memilihnya
Manfaat utama sebelum masuk ke detail
One settings page
Turn on CC/BCC, drafts, routing, attachment checks and the rest of the toolkit from a single Messaging Suite configuration screen, without hunting through scattered settings menus.
Full email composer
Compose with CC/BCC recipients, per-user drafts and managed From/Reply-To addresses directly inside the Odoo composer.
Managed sender addresses
Stop typing sender emails by hand. Pick from an address book tied to the right outgoing mail server, with automatic rules by document type.
Message actions
Route and quote any message from quick actions, and inspect full email headers in a single click.
Lost message recovery
Never lose an incoming email again. Review unattached messages in a dedicated queue and route them to the correct Odoo document before customers wait.
Private threads
Keep sensitive conversations hidden from portal users and other followers, while staying logged on the Odoo document for later reference.
Message citing
Search and cite any earlier Odoo message straight from the composer, so every reply carries the right context.
Message editing & history
Edit or delete your own messages, notes and activity feedback, with a full history of every change kept for admins.
Safer sending
Catch forgotten attachments before you hit send and schedule follow-ups with your own Send Later presets.
Siap mengevaluasi?
Mulai dengan permintaan demo gratis atau beli di Odoo Apps Store.
Database demo personal gratis. Tidak perlu nomor telepon atau kartu kredit. Pembaruan seumur hidup dan dukungan ahli gratis selama versi mayor Odoo.
Compose like a real email client
CC, BCC and per-user drafts in the full composer
Copy and blind copy
- Add CC and BCC in the full composer. Type email addresses or pick existing contacts.
- Keep recipients in the message history. Sent CC/BCC values stay visible on the message afterwards.
- Use only when you need them. Turn CC/BCC off in settings if your team does not use copy recipients.
Save as draft
- Save the full message. Drafts keep subject, body, recipients and related fields for the current record.
- Resume where you stopped. Reopening the composer on the same document brings back your latest draft automatically.
- Pick up drafts from Discuss. Every internal user can open the drafts menu and finish unfinished messages.
Message actions and email metadata
Route, quote and inspect email details without leaving the chatter
Actions on every message
- Route from the thread. Move a message to another document when it landed on the wrong record.
- Quote in a new email. Start a reply with the original message included in the body.
- Keep the composer simple. Every action opens the standard Odoo composer already pre-filled, no separate tooling to learn.
Email details on every message
- See full headers. From, Reply-To, To and CC stay available on incoming and outgoing mail.
- Keep CC/BCC too. Copy recipients added in the composer are saved with the message.
- Open details in one click. A small icon on the message shows the complete email information.
Odoo Email From
Choose the right From and Reply-To address for every email
Managed sender addresses
- Pick instead of typing. Users choose From and Reply-To from an address book linked to outgoing mail servers.
- Apply on templates too. Email templates can use the same managed sender addresses.
- Keep the screen simple. The outgoing mail server field is hidden when only one server is configured.
Automatic sender rules
- Set the sender by document type. Rules choose the right From and Reply-To for sales orders, tasks, invoices and other records.
- Prevent invalid combinations. Odoo blocks sender addresses that do not match the selected outgoing mail server.
- Start with working mail setup. Make sure each outgoing server can actually send from the addresses you add.
Siap mengevaluasi?
Mulai dengan permintaan demo gratis atau beli di Odoo Apps Store.
Database demo personal gratis. Tidak perlu nomor telepon atau kartu kredit. Pembaruan seumur hidup dan dukungan ahli gratis selama versi mayor Odoo.
Lost Messages Routing
Recover incoming emails Odoo could not attach automatically
Lost message queue
- Catch emails that did not attach. Incoming messages Odoo cannot place on a document are kept instead of disappearing.
- Review in one menu. Your team works from a dedicated queue with subject, sender, body and search tools.
- Keep routing clues. Recipients, To, CC and In Reply To stay available to help find the right document.
Route to the right document
- Attach in a few clicks. Pick the target document and attach one or several lost messages in a single action.
- Limit where messages may go. Restrict routing to selected document types or leave the list open for managers.
- Move attached messages too. Already linked chatter messages can be rerouted to another document when needed.
Private Thread
Confidential discussions that stay inside Odoo and off the portal
Send private from the composer
- Tick Send private. Compose a message that reaches only the selected recipients.
- Do not notify other followers. Portal users and regular followers stay out of the conversation.
- Works on any document. Use private sending on sales orders, tasks, invoices, leads and other records.
Confidential but traceable
- Keep history on the record. Private messages remain on the document for later reference.
- Hide from portal users. External contacts cannot read internal discussions on their documents.
- Stay private in replies. Follow-up replies remain private too.
Message and Note Editing
Fix mistakes after sending while keeping a transparent history
Fix mistakes after sending
- Edit your own messages. Correct comments, notes and activity feedback after they were posted.
- Give admins broader control. Authorized users can manage messages posted by others when policy requires it.
- Use the full editor when needed. Open subject, rich body and attachments in a pop-up for bigger changes.
History for every change
- Track what changed. Subject, body and attachment updates are stored with user and timestamp.
- Spot edited messages quickly. Modified entries show an edited label that opens the history in one click.
- Keep deleted content. Even removed messages retain their history for audit purposes.
Siap mengevaluasi?
Mulai dengan permintaan demo gratis atau beli di Odoo Apps Store.
Database demo personal gratis. Tidak perlu nomor telepon atau kartu kredit. Pembaruan seumur hidup dan dukungan ahli gratis selama versi mayor Odoo.
Catch missing attachments
Confirm forgotten attachments before they leave the composer
Attachment mention check
- Spot missing files before send. Odoo checks the message text when you mention an attachment.
- Works everywhere you write. The reminder appears in the full composer, quick reply and chat flows.
- Turn it off when not needed. Enable or disable the check from Messaging Suite settings.
Send-time confirmation
- Stop accidental sends. A dialog appears when the body mentions an attachment but none is attached.
- Let the user decide. Send Anyway and Go Back keep the flow moving without losing the draft.
- Adapt the wording. Adjust what counts as an attachment mention in settings when your team uses different phrases.
Send later with your own presets
Schedule follow-ups with options your team actually uses
Your own Send Later options
- Go beyond the built-in choices. Define your own scheduled-sending options instead of only Tomorrow Morning / Afternoon.
- Show them in Send Later. Presets appear directly in the standard scheduled-send dialog.
- Pick a preset in one click. Users schedule follow-ups without calculating dates manually.
Maintain the preset list
- Set label, offset and send time. Each option defines days from today, hour and whether weekends are skipped.
- Control order and availability. Reorder presets and switch them on or off any time.
- Manage from Discuss. Administrators maintain Scheduled Sending Options from its own menu entry.
Message Citing
Quote earlier Odoo messages while you reply
Cite while you compose
- Open Cite Message from the composer. Search earlier messages without leaving the email you are writing.
- Find the right message fast. Filter by author, content, date range, or limit results to the current thread.
- Insert with one click. Add the selected message at the cursor position in the email body.
Readable quoted history
- Shape the quoted header. Define the text placed before every cited message.
- Reply with context. Help customers and colleagues see exactly which earlier message you refer to.
- Use across documents. Cite messages from any discussion while composing on another record.
Messaging Suite administration
One place to configure your messaging tools
One Messaging Suite settings page
- Turn features on or off. CC/BCC, drafts, attachment reminders and send-later presets are controlled from one place.
- Reach every related option. Open settings for routing, privacy, quoting, editing and sender addresses without leaving the suite.
- Set up once, use everywhere. Configure the whole messaging toolkit from a single administration screen.
Routing and access control
- Choose where messages may go. Define which documents can receive rerouted chatter messages.
- Keep lost emails separate. Unattached incoming mail keeps its own queue and routing rules.
- Decide who may reroute. Give routing rights only to the users who should move messages between documents.
Siap mengevaluasi?
Mulai dengan permintaan demo gratis atau beli di Odoo Apps Store.
Database demo personal gratis. Tidak perlu nomor telepon atau kartu kredit. Pembaruan seumur hidup dan dukungan ahli gratis selama versi mayor Odoo.
Pertanyaan umum tentang Odoo Messaging Suite Odoo v.18
Apa kebijakan pembaruan alat Anda?
Menurut kebijakan Odoo Apps Store saat ini:
- Setiap modul yang dibeli untuk versi 12.0 dan sebelumnya memberi akses ke semua versi hingga 12.0.
- Mulai versi 13.0, setiap versi modul harus dibeli terpisah.
- Terlepas dari versi, pembelian memberi hak atas semua pembaruan dan perbaikan bug dalam versi mayor.
Perhatikan bahwa tim faOtools tidak mengontrol kebijakan tersebut. Untuk pertanyaan, hubungi langsung perwakilan Odoo Apps Store.
Bagaimana memasang aplikasi Anda di Odoo.sh?
Pendekatan paling langsung adalah memakai alur bawaan toko Odoo:
1. Buka halaman modul dan klik tombol Deploy on odoo.sh
2. Setelah itu Anda akan diarahkan ke halaman GitHub. Masuk ke akun, lalu klik 'Create a new repo' atau pakai yang sudah ada. Pastikan repositori bersifat privat. Tidak diizinkan memublikasikan aplikasi di bawah lisensi OPL-1. Jika perlu, buat repo baru untuk proyek Odoo.sh
3. Lalu buka odoo.sh dan klik tombol Deploy. Di jendela pop-up, kirim keputusan dan klik 'Continue.' Tindakan ini memicu proses pemasangan.
Langkah ini akan memasang aplikasi di cabang produksi proyek. Jika ingin men-deploy aplikasi ke cabang lain atau memperbarui modul, lakukan tindakan berikut:
1. Unggah kode sumber aplikasi dari toko Odoo
2. Commit modul ke repositori GitHub yang diperlukan. Pastikan tidak ada folder/file aplikasi yang diabaikan (yaitu tidak ada di .gitignore repo). Repositori dibuat otomatis oleh odoo.sh dan secara default dapat berisi item penting (mis., /lib). Unggah semua direktori, subdirektori, dan file modul tanpa kecuali
3. Deploy cabang target proyek odoo.sh atau, jika pengaturan Anda mengasumsikan itu, tunggu hingga dibangun otomatis.
Bagaimana memasang aplikasi Anda di server saya sendiri?
2. Mulai ulang server Odoo;
3. Aktifkan mode pengembang (pengaturan teknis);
4. Perbarui daftar aplikasi (menu aplikasi);
5. Temukan aplikasi dan tekan 'Activate'/'Install';
6. Ikuti panduan di halaman aplikasi jika ada.
Saya melihat aplikasi Anda punya add-on tambahan. Boleh beli belakangan?
Ya, tentu. Pada saat yang sama Odoo otomatis menambahkan semua dependensi ke keranjang, jadi Anda harus mengecualikan alat yang sudah dibeli agar tidak membayar dua kali.
Saya men-deploy aplikasi Anda di Odoo.sh dan melihat peringatan/kesalahan di tes
Peringatan merah/oranye tidak memengaruhi fitur aplikasi. Sayangnya, modul kami kadang tidak lulus uji otomatis standar karena uji itu mengasumsikan perilaku yang bertentangan dengan tujuan aplikasi. Misalnya kami mengubah penghitungan harga, sementara uji modul Odoo standar membandingkan harga akhir dengan algoritma standar.
Pertama-tama, periksa fitur basis data yang diterapkan. Apakah semuanya berjalan benar?
Jika Anda masih menganggap peringatan memengaruhi fitur nyata, hubungi kami dan kirim log instalasi lengkap serta daftar lengkap modul yang diterapkan (termasuk inti dan pihak ketiga).
Bolehkah saya membeli aplikasi langsung dari perusahaan Anda?
Tidak, kami hanya mendistribusikan alat melalui toko aplikasi Odoo resmi.
Saya ingin mendapat diskon
Sayangnya, kami tidak punya sarana teknis untuk memberi harga individual.
Bolehkah saya memasang aplikasi di database Odoo Online (SaaS) saya?
Tidak, aplikasi pihak ketiga tidak dapat dipakai di Odoo Online. Sayangnya Odoo SaaS memblokir kemungkinan itu.
Alat Anda bergantung pada aplikasi lain. Haruskah saya membelinya?
Ya, alat memerlukan semua modul yang ditandai di dependensi agar bekerja dengan benar. Harga di halaman aplikasi sudah mencakup semua dependensi yang diperlukan.
Berapa harga modul dalam dolar AS? Mengapa berubah?
Harga modul kami ditetapkan dalam euro. Toko Odoo mengonversi harga ke mata uang lain menurut kurs internalnya. Jadi harga dalam dolar AS dapat berubah saat kurs diperbarui.
Teks aplikasi dan situs dalam bahasa selain Inggris dibantu AI dan diselaraskan dengan terjemahan resmi Odoo. Jika Anda melihat kesalahan, kirim tiket kebenaran terjemahan dan kami akan memperbaikinya.
Database demonstrasi Odoo (pratinjau langsung)
Untuk aplikasi ini, kami dapat menyediakan database demo personal gratis.
Anda tidak perlu nomor telepon atau kartu kredit untuk menghubungi kami. Cukup pendaftaran email singkat yang tidak lebih dari 30 detik.
Atas permintaan Anda, kami siapkan database pratinjau langsung individu, tempat Anda dapat menguji dan memeriksa asumsi selama sekitar dua minggu.
Pelaporan bug
Jika Anda menemukan bug atau perilaku tidak konsisten, jangan ragu menghubungi kami. Kami jamin perbaikan dalam 60 hari setelah pembelian dan tetap ingin meningkatkan alat setelah periode itu.
Anda tidak perlu nomor telepon atau kartu kredit untuk menghubungi kami. Cukup pendaftaran email singkat yang tidak lebih dari 30 detik.
Sertakan sebanyak mungkin detail dalam permintaan: tangkapan layar, log server Odoo, deskripsi lengkap cara mereproduksi masalah, dan sebagainya. Biasanya butuh beberapa hari kerja untuk menyiapkan rencana kerja (jika bug dikonfirmasi) atau memberi panduan apa yang harus dilakukan (jika tidak).
Permintaan fitur publik dan ide modul (pengembangan gratis)
Kami sangat termotivasi untuk meningkatkan alat kami dan berterima kasih atas masukan apa pun. Jika kebutuhan Anda bermanfaat bagi publik dan dapat diimplementasikan secara efisien, tim akan memasukkannya ke daftar tugas kami.
Daftar tugas semacam ini diproses secara berkala dan tidak dikenai biaya tambahan. Meski kami tidak dapat menjanjikan tenggat dan desain akhir, ini bisa jadi cara baik untuk mendapatkan fitur yang diinginkan tanpa investasi dan risiko.
Anda tidak perlu nomor telepon atau kartu kredit untuk menghubungi kami. Cukup pendaftaran email singkat yang tidak lebih dari 30 detik.
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