Na kratko
Odoo Messaging Suite je aplikacija Odoo 18 Razprave. The tool to improve the Odoo messaging experience.
Odoo Messaging Suite brings lost-message recovery, private discussions, message citing, post-send editing, managed From/Reply-To addresses and a richer email composer together in one application. Compose with CC/BCC and per-user drafts, route emails to the right document, quote from the message toolbar, send later with your own presets, and catch forgotten attachments before they leave. Every message keeps its email headers behind a details icon, and administrators configure the whole toolkit from one Messaging Suite settings page.
Idealno za
Support and sales teams living in their inbox
Perfect for teams that answer customers by email all day and want CC/BCC, drafts and quoting available right inside the Odoo composer, without switching to an external mail client.
Companies needing confidentiality
Ideal when some conversations must stay private from portal users and other followers, while still being logged on the Odoo document for later reference.
Administrators who want oversight and control
Useful for admins who need routing rules, send-later presets, attachment reminders and one settings page to manage the whole messaging toolkit.
Pripravljeni na preizkus?
Začnite z brezplačno zahtevo za demo ali nakupom v Odoo Apps Store.
Brezplačna prilagojena demo zbirka. Telefonska številka ali kreditna kartica nista potrebni. Brezplačne doživljenjske posodobitve in strokovna podpora v okviru glavne različice Odoo.
Zakaj ga ekipe izberejo
Ključne prednosti pred podrobnostmi
One settings page
Turn on CC/BCC, drafts, routing, attachment checks and the rest of the toolkit from a single Messaging Suite configuration screen, without hunting through scattered settings menus.
Full email composer
Compose with CC/BCC recipients, per-user drafts and managed From/Reply-To addresses directly inside the Odoo composer.
Managed sender addresses
Stop typing sender emails by hand. Pick from an address book tied to the right outgoing mail server, with automatic rules by document type.
Message actions
Route and quote any message from quick actions, and inspect full email headers in a single click.
Lost message recovery
Never lose an incoming email again. Review unattached messages in a dedicated queue and route them to the correct Odoo document before customers wait.
Private threads
Keep sensitive conversations hidden from portal users and other followers, while staying logged on the Odoo document for later reference.
Message citing
Search and cite any earlier Odoo message straight from the composer, so every reply carries the right context.
Message editing & history
Edit or delete your own messages, notes and activity feedback, with a full history of every change kept for admins.
Safer sending
Catch forgotten attachments before you hit send and schedule follow-ups with your own Send Later presets.
Pripravljeni na preizkus?
Začnite z brezplačno zahtevo za demo ali nakupom v Odoo Apps Store.
Brezplačna prilagojena demo zbirka. Telefonska številka ali kreditna kartica nista potrebni. Brezplačne doživljenjske posodobitve in strokovna podpora v okviru glavne različice Odoo.
Compose like a real email client
CC, BCC and per-user drafts in the full composer
Copy and blind copy
- Add CC and BCC in the full composer. Type email addresses or pick existing contacts.
- Keep recipients in the message history. Sent CC/BCC values stay visible on the message afterwards.
- Use only when you need them. Turn CC/BCC off in settings if your team does not use copy recipients.
Save as draft
- Save the full message. Drafts keep subject, body, recipients and related fields for the current record.
- Resume where you stopped. Reopening the composer on the same document brings back your latest draft automatically.
- Pick up drafts from Discuss. Every internal user can open the drafts menu and finish unfinished messages.
Message actions and email metadata
Route, quote and inspect email details without leaving the chatter
Actions on every message
- Route from the thread. Move a message to another document when it landed on the wrong record.
- Quote in a new email. Start a reply with the original message included in the body.
- Keep the composer simple. Every action opens the standard Odoo composer already pre-filled, no separate tooling to learn.
Email details on every message
- See full headers. From, Reply-To, To and CC stay available on incoming and outgoing mail.
- Keep CC/BCC too. Copy recipients added in the composer are saved with the message.
- Open details in one click. A small icon on the message shows the complete email information.
Odoo Email From
Choose the right From and Reply-To address for every email
Managed sender addresses
- Pick instead of typing. Users choose From and Reply-To from an address book linked to outgoing mail servers.
- Apply on templates too. Email templates can use the same managed sender addresses.
- Keep the screen simple. The outgoing mail server field is hidden when only one server is configured.
Automatic sender rules
- Set the sender by document type. Rules choose the right From and Reply-To for sales orders, tasks, invoices and other records.
- Prevent invalid combinations. Odoo blocks sender addresses that do not match the selected outgoing mail server.
- Start with working mail setup. Make sure each outgoing server can actually send from the addresses you add.
Pripravljeni na preizkus?
Začnite z brezplačno zahtevo za demo ali nakupom v Odoo Apps Store.
Brezplačna prilagojena demo zbirka. Telefonska številka ali kreditna kartica nista potrebni. Brezplačne doživljenjske posodobitve in strokovna podpora v okviru glavne različice Odoo.
Lost Messages Routing
Recover incoming emails Odoo could not attach automatically
Lost message queue
- Catch emails that did not attach. Incoming messages Odoo cannot place on a document are kept instead of disappearing.
- Review in one menu. Your team works from a dedicated queue with subject, sender, body and search tools.
- Keep routing clues. Recipients, To, CC and In Reply To stay available to help find the right document.
Route to the right document
- Attach in a few clicks. Pick the target document and attach one or several lost messages in a single action.
- Limit where messages may go. Restrict routing to selected document types or leave the list open for managers.
- Move attached messages too. Already linked chatter messages can be rerouted to another document when needed.
Private Thread
Confidential discussions that stay inside Odoo and off the portal
Send private from the composer
- Tick Send private. Compose a message that reaches only the selected recipients.
- Do not notify other followers. Portal users and regular followers stay out of the conversation.
- Works on any document. Use private sending on sales orders, tasks, invoices, leads and other records.
Confidential but traceable
- Keep history on the record. Private messages remain on the document for later reference.
- Hide from portal users. External contacts cannot read internal discussions on their documents.
- Stay private in replies. Follow-up replies remain private too.
Message and Note Editing
Fix mistakes after sending while keeping a transparent history
Fix mistakes after sending
- Edit your own messages. Correct comments, notes and activity feedback after they were posted.
- Give admins broader control. Authorized users can manage messages posted by others when policy requires it.
- Use the full editor when needed. Open subject, rich body and attachments in a pop-up for bigger changes.
History for every change
- Track what changed. Subject, body and attachment updates are stored with user and timestamp.
- Spot edited messages quickly. Modified entries show an edited label that opens the history in one click.
- Keep deleted content. Even removed messages retain their history for audit purposes.
Pripravljeni na preizkus?
Začnite z brezplačno zahtevo za demo ali nakupom v Odoo Apps Store.
Brezplačna prilagojena demo zbirka. Telefonska številka ali kreditna kartica nista potrebni. Brezplačne doživljenjske posodobitve in strokovna podpora v okviru glavne različice Odoo.
Catch missing attachments
Confirm forgotten attachments before they leave the composer
Attachment mention check
- Spot missing files before send. Odoo checks the message text when you mention an attachment.
- Works everywhere you write. The reminder appears in the full composer, quick reply and chat flows.
- Turn it off when not needed. Enable or disable the check from Messaging Suite settings.
Send-time confirmation
- Stop accidental sends. A dialog appears when the body mentions an attachment but none is attached.
- Let the user decide. Send Anyway and Go Back keep the flow moving without losing the draft.
- Adapt the wording. Adjust what counts as an attachment mention in settings when your team uses different phrases.
Send later with your own presets
Schedule follow-ups with options your team actually uses
Your own Send Later options
- Go beyond the built-in choices. Define your own scheduled-sending options instead of only Tomorrow Morning / Afternoon.
- Show them in Send Later. Presets appear directly in the standard scheduled-send dialog.
- Pick a preset in one click. Users schedule follow-ups without calculating dates manually.
Maintain the preset list
- Set label, offset and send time. Each option defines days from today, hour and whether weekends are skipped.
- Control order and availability. Reorder presets and switch them on or off any time.
- Manage from Discuss. Administrators maintain Scheduled Sending Options from its own menu entry.
Message Citing
Quote earlier Odoo messages while you reply
Cite while you compose
- Open Cite Message from the composer. Search earlier messages without leaving the email you are writing.
- Find the right message fast. Filter by author, content, date range, or limit results to the current thread.
- Insert with one click. Add the selected message at the cursor position in the email body.
Readable quoted history
- Shape the quoted header. Define the text placed before every cited message.
- Reply with context. Help customers and colleagues see exactly which earlier message you refer to.
- Use across documents. Cite messages from any discussion while composing on another record.
Messaging Suite administration
One place to configure your messaging tools
One Messaging Suite settings page
- Turn features on or off. CC/BCC, drafts, attachment reminders and send-later presets are controlled from one place.
- Reach every related option. Open settings for routing, privacy, quoting, editing and sender addresses without leaving the suite.
- Set up once, use everywhere. Configure the whole messaging toolkit from a single administration screen.
Routing and access control
- Choose where messages may go. Define which documents can receive rerouted chatter messages.
- Keep lost emails separate. Unattached incoming mail keeps its own queue and routing rules.
- Decide who may reroute. Give routing rights only to the users who should move messages between documents.
Pripravljeni na preizkus?
Začnite z brezplačno zahtevo za demo ali nakupom v Odoo Apps Store.
Brezplačna prilagojena demo zbirka. Telefonska številka ali kreditna kartica nista potrebni. Brezplačne doživljenjske posodobitve in strokovna podpora v okviru glavne različice Odoo.
Pogosta vprašanja o Odoo Messaging Suite Odoo v.18
Kakšne so politike posodobitev vaših orodij?
Glede na veljavna pravila Odoo Apps Store:
- Vsak modul, kupljen za različico 12.0 in starejše, omogoča dostop do vseh različic do 12.0.
- Od različice 13.0 je treba vsako različico modula kupiti posebej.
- Ne glede na različico nakup daje pravico do vseh posodobitev in popravkov znotraj glavne različice.
Upoštevajte, da ekipa faOtools teh pravil ne nadzoruje. Za vprašanja se obrnite neposredno na predstavnike Odoo Apps Store.
Kako namestim vašo aplikacijo na Odoo.sh?
Najbolj neposreden pristop je uporaba vgrajenega poteka dela trgovine Odoo:
1. Odprite stran modula in kliknite gumb Deploy on odoo.sh
2. Nato boste preusmerjeni na stran GitHub. Prijavite se v račun, nato kliknite 'Create a new repo' ali uporabite obstoječega. Poskrbite, da je skladišče zasebno. Objavljanje aplikacij pod licenco OPL-1 ni dovoljeno. Po potrebi ustvarite nov repo za projekt Odoo.sh
3. Nato pojdite na odoo.sh in kliknite gumb Deploy. V pojavnem oknu potrdite odločitev in kliknite 'Continue.' To sproži namestitev.
Ti koraki namestijo aplikacijo na produkcijsko vejo projekta. Če želite aplikacije namestiti na druge veje ali posodobiti modul, opravite naslednje:
1. Naložite izvorno kodo aplikacije iz trgovine Odoo
2. Naredite commit modula v zahtevano skladišče GitHub. Poskrbite, da ni nobena mapa/datoteka aplikacije prezrta (tj. ni v .gitignore skladišča). Skladišča samodejno ustvari odoo.sh in lahko privzeto vsebujejo ključne elemente (npr. /lib). Naložite vse imenike, podimenike in datoteke modula brez izjem
3. Namestite ciljno vejo projekta odoo.sh ali, če to predvidevajo nastavitve, počakajte, da se samodejno izgradi.
Kako namestim vašo aplikacijo na lastnem strežniku?
2. Znova zaženite strežnik Odoo;
3. Vklopite način za razvijalce (tehnične nastavitve);
4. Posodobite seznam aplikacij (meni aplikacij);
5. Poiščite aplikacijo in pritisnite „Activate“/„Install“;
6. Sledite smernicam na strani aplikacije, če obstajajo.
Opazil sem, da ima vaša aplikacija dodatne dodatke. Jih smem kupiti pozneje?
Da, seveda. Hkrati Odoo samodejno doda vse odvisnosti v košarico, zato morate predhodno kupljena orodja izključiti, da se izognete dvojnemu plačilu.
Namestil sem vašo aplikacijo na Odoo.sh in v testih vidim opozorilo/napako
Rdeče/oranžno opozorilo ne vpliva na funkcije aplikacije. Žal naši moduli včasih ne opravijo standardnih samodejnih testov, ker ti predvidevajo vedenje, ki je v nasprotju s cilji aplikacije. Na primer spreminjamo izračun cene, medtem ko testi standardnega modula Odoo primerjajo končno ceno s standardnim algoritmom.
Najprej preverite funkcije nameščene zbirke. Ali vse deluje pravilno?
Če še vedno menite, da opozorilo vpliva na resnične funkcije, nas kontaktirajte in pošljite popolne dnevnike namestitve ter popoln seznam nameščenih modulov (vključno z jedrom in tretjimi).
Ali lahko kupim aplikacijo neposredno pri vašem podjetju?
Ne, orodja razširjamo samo prek uradne trgovine aplikacij Odoo.
Rad bi dobil popust
Žal nimamo tehničnih sredstev za individualne cene.
Ali lahko namestim aplikacijo v svojo zbirko Odoo Online (SaaS)?
Ne, aplikacij tretjih oseb ni mogoče uporabljati na Odoo Online. Žal Odoo SaaS to preprečuje.
Vaše orodje je odvisno od drugih aplikacij. Ali jih moram kupiti?
Da, orodje potrebuje vse module, označene v odvisnostih, da deluje pravilno. Cena na strani aplikacije že vključuje vse potrebne odvisnosti.
Kakšna je cena modula v ameriških dolarjih? Zakaj se je spremenila?
Cena naših modulov je v evrih. Trgovina Odoo pretvarja cene v druge valute po notranjem tečaju. Zato se lahko cena v ameriških dolarjih spremeni, ko se tečaj posodobi.
Besedila aplikacije in spletnega mesta v jezikih, ki niso angleščina, so pripravljena z UI in usklajena z uradnimi prevodi Odoo. Če opazite napako, pošljite zahtevek o pravilnosti prevodov in jo bomo popravili.
Predstavitvene zbirke Odoo (predogledi v živo)
Za to aplikacijo lahko zagotovimo brezplačno prilagojeno demo zbirko.
Za stik ne potrebujete telefonske številke niti kreditne kartice. Potrebna je le kratka prijava z e-pošto, ki ne traja več kot 30 sekund.
Na vašo zahtevo pripravimo individualno zbirko za predogled v živo, kjer lahko približno dva tedna izvajate teste in preverjate predpostavke.
Prijavljanje napak
Če naletite na napake ali nedosledno vedenje, nas ne oklevajte kontaktirati. Zagotavljamo popravke v 60 dneh od nakupa in tudi po tem obdobju želimo izboljševati orodja.
Za stik ne potrebujete telefonske številke niti kreditne kartice. Potrebna je le kratka prijava z e-pošto, ki ne traja več kot 30 sekund.
V zahtevo vključite čim več podrobnosti: posnetke zaslona, dnevnike strežnika Odoo, celoten opis ponovitve težave in podobno. Običajno traja nekaj delovnih dni, da pripravimo delovni načrt (če je napaka potrjena) ali smernice, kaj storiti (sicer).
Javne zahteve za funkcije in ideje modulov (brezplačen razvoj)
Močno nas žene izboljševanje orodij in hvaležni smo za vsako povratno informacijo. Če so vaše zahteve v splošno korist in jih je mogoče učinkovito uresničiti, jih bo ekipa vključila na naš seznam opravil.
Tak seznam opravil obdelujemo redno in ne predvideva dodatnih stroškov. Čeprav ne moremo obljubiti rokov in končne zasnove, je to lahko dober način, da dobite želene funkcije brez naložb in tveganj.
Za stik ne potrebujete telefonske številke niti kreditne kartice. Potrebna je le kratka prijava z e-pošto, ki ne traja več kot 30 sekund.
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