简要
Odoo Messaging Suite 是 Odoo 17 讨论 应用。The tool to improve the Odoo messaging experience.
Odoo Messaging Suite brings lost-message recovery, private discussions, message citing, post-send editing, managed From/Reply-To addresses and a richer email composer together in one application. Compose with CC/BCC and per-user drafts, route emails to the right document, quote from the message toolbar, and catch forgotten attachments before they leave. Every message keeps its email headers behind a details icon, and administrators configure the whole toolkit from one Messaging Suite settings page.
适合
Support and sales teams living in their inbox
Perfect for teams that answer customers by email all day and want CC/BCC, drafts and quoting available right inside the Odoo composer, without switching to an external mail client.
Companies needing confidentiality
Ideal when some conversations must stay private from portal users and other followers, while still being logged on the Odoo document for later reference.
Administrators who want oversight and control
Useful for admins who need routing rules, attachment reminders and one settings page to manage the whole messaging toolkit.
准备好评估了吗？
从免费演示申请开始，或在 Odoo Apps Store 购买。
免费个性化演示数据库。无需电话或信用卡。在所购 Odoo 主要版本期内提供终身免费更新和专家支持。
团队为何选择它
深入细节前的关键益处
One settings page
Turn on CC/BCC, drafts, routing, attachment checks and the rest of the toolkit from a single Messaging Suite configuration screen, without hunting through scattered settings menus.
Full email composer
Compose with CC/BCC recipients, per-user drafts and managed From/Reply-To addresses directly inside the Odoo composer.
Managed sender addresses
Stop typing sender emails by hand. Pick from an address book tied to the right outgoing mail server, with automatic rules by document type.
Message actions
Route and quote any message from quick actions, and inspect full email headers in a single click.
Lost message recovery
Never lose an incoming email again. Review unattached messages in a dedicated queue and route them to the correct Odoo document before customers wait.
Private threads
Keep sensitive conversations hidden from portal users and other followers, while staying logged on the Odoo document for later reference.
Message citing
Search and cite any earlier Odoo message straight from the composer, so every reply carries the right context.
Message editing & history
Edit or delete your own messages, notes and activity feedback, with a full history of every change kept for admins.
Safer sending
Catch forgotten attachments before you hit send so customers receive complete messages.
准备好评估了吗？
从免费演示申请开始，或在 Odoo Apps Store 购买。
免费个性化演示数据库。无需电话或信用卡。在所购 Odoo 主要版本期内提供终身免费更新和专家支持。
Compose like a real email client
CC, BCC and per-user drafts in the full composer
Copy and blind copy
- Add CC and BCC in the full composer. Type email addresses or pick existing contacts.
- Keep recipients in the message history. Sent CC/BCC values stay visible on the message afterwards.
- Use only when you need them. Turn CC/BCC off in settings if your team does not use copy recipients.
Save as draft
- Save the full message. Drafts keep subject, body, recipients and related fields for the current record.
- Resume where you stopped. Reopening the composer on the same document brings back your latest draft automatically.
- Pick up drafts from Discuss. Every internal user can open the drafts menu and finish unfinished messages.
Message actions and email metadata
Route, quote and inspect email details without leaving the chatter
Actions on every message
- Route from the thread. Move a message to another document when it landed on the wrong record.
- Quote in a new email. Start a reply with the original message included in the body.
- Keep the composer simple. Every action opens the standard Odoo composer already pre-filled, no separate tooling to learn.
Email details on every message
- See full headers. From, Reply-To, To and CC stay available on incoming and outgoing mail.
- Keep CC/BCC too. Copy recipients added in the composer are saved with the message.
- Open details in one click. A small icon on the message shows the complete email information.
Odoo Email From
Choose the right From and Reply-To address for every email
Managed sender addresses
- Pick instead of typing. Users choose From and Reply-To from an address book linked to outgoing mail servers.
- Apply on templates too. Email templates can use the same managed sender addresses.
- Keep the screen simple. The outgoing mail server field is hidden when only one server is configured.
Automatic sender rules
- Set the sender by document type. Rules choose the right From and Reply-To for sales orders, tasks, invoices and other records.
- Prevent invalid combinations. Odoo blocks sender addresses that do not match the selected outgoing mail server.
- Start with working mail setup. Make sure each outgoing server can actually send from the addresses you add.
准备好评估了吗？
从免费演示申请开始，或在 Odoo Apps Store 购买。
免费个性化演示数据库。无需电话或信用卡。在所购 Odoo 主要版本期内提供终身免费更新和专家支持。
Lost Messages Routing
Recover incoming emails Odoo could not attach automatically
Lost message queue
- Catch emails that did not attach. Incoming messages Odoo cannot place on a document are kept instead of disappearing.
- Review in one menu. Your team works from a dedicated queue with subject, sender, body and search tools.
- Keep routing clues. Recipients, To, CC and In Reply To stay available to help find the right document.
Route to the right document
- Attach in a few clicks. Pick the target document and attach one or several lost messages in a single action.
- Limit where messages may go. Restrict routing to selected document types or leave the list open for managers.
- Move attached messages too. Already linked chatter messages can be rerouted to another document when needed.
Private Thread
Confidential discussions that stay inside Odoo and off the portal
Send private from the composer
- Tick Send private. Compose a message that reaches only the selected recipients.
- Do not notify other followers. Portal users and regular followers stay out of the conversation.
- Works on any document. Use private sending on sales orders, tasks, invoices, leads and other records.
Confidential but traceable
- Keep history on the record. Private messages remain on the document for later reference.
- Hide from portal users. External contacts cannot read internal discussions on their documents.
- Choose privacy each time you send. Tick Send private again on a follow-up if that reply should stay confidential too.
Message and Note Editing
Fix mistakes after sending while keeping a transparent history
Fix mistakes after sending
- Edit your own messages. Correct comments, notes and activity feedback after they were posted.
- Give admins broader control. Authorized users can manage messages posted by others when policy requires it.
- Edit body and attachments inline. Update the message content and files directly in the chatter when a correction is needed.
History for every change
- Track what changed. Subject, body and attachment updates are stored with user and timestamp.
- Spot edited messages quickly. Modified entries show a history icon that opens the change log in one click.
准备好评估了吗？
从免费演示申请开始，或在 Odoo Apps Store 购买。
免费个性化演示数据库。无需电话或信用卡。在所购 Odoo 主要版本期内提供终身免费更新和专家支持。
Catch missing attachments
Confirm forgotten attachments before they leave the composer
Attachment mention check
- Spot missing files before send. Odoo checks the message text when you mention an attachment.
- Works everywhere you write. The reminder appears in the full composer, quick reply and chat flows.
- Turn it off when not needed. Enable or disable the check from Messaging Suite settings.
Send-time confirmation
- Stop accidental sends. A dialog appears when the body mentions an attachment but none is attached.
- Let the user decide. Send Anyway and Go Back keep the flow moving without losing the draft.
- Adapt the wording. Adjust what counts as an attachment mention in settings when your team uses different phrases.
Message Citing
Quote earlier Odoo messages while you reply
Cite while you compose
- Open Cite Message from the composer. Search earlier messages without leaving the email you are writing.
- Find the right message fast. Filter by author, content, date range, or limit results to the current thread.
- Insert with one click. Add the selected message at the cursor position in the email body.
Readable quoted history
- Shape the quoted header. Define the text placed before every cited message.
- Reply with context. Help customers and colleagues see exactly which earlier message you refer to.
- Use across documents. Cite messages from any discussion while composing on another record.
Messaging Suite administration
One place to configure your messaging tools
One Messaging Suite settings page
- Turn features on or off. CC/BCC, drafts and attachment reminders are controlled from one place.
- Reach every related option. Open settings for routing, privacy, quoting, editing and sender addresses without leaving the suite.
- Set up once, use everywhere. Configure the whole messaging toolkit from a single administration screen.
Routing and access control
- Choose where messages may go. Define which documents can receive rerouted chatter messages.
- Keep lost emails separate. Unattached incoming mail keeps its own queue and routing rules.
- Decide who may reroute. Give routing rights only to the users who should move messages between documents.
准备好评估了吗？
从免费演示申请开始，或在 Odoo Apps Store 购买。
免费个性化演示数据库。无需电话或信用卡。在所购 Odoo 主要版本期内提供终身免费更新和专家支持。
相关常见问题 Odoo Messaging Suite Odoo v.17
您的工具的更新政策是什么？
根据当前 Odoo Apps Store 政策：
- 为 12.0 及更早版本购买的每个模块，均可使用直至 12.0 的所有版本。
- 从 13.0 起，每个模块版本需单独购买。
- 无论版本如何，购买工具即获得该主版本内的 全部更新和缺陷修复权利。
请注意，faOtools 团队不控制这些政策。如有疑问，请直接联系 Odoo Apps Store 代表。
如何在 Odoo.sh 上安装您的应用？
最直接的做法是使用 Odoo 商店的内置流程：
1. 打开模块页面并点击 Deploy on odoo.sh 按钮
2. 之后会跳转到 GitHub 页面。登录帐户，然后点击 'Create a new repo' 或使用现有仓库。请确保仓库为私有。不得以 OPL-1 许可公开发布应用。如有需要，为 Odoo.sh 项目新建 repo
3. 然后转到 odoo.sh 并点击 Deploy 按钮。在弹出窗口中提交决定并点击 'Continue.' 这将触发安装过程。
这些步骤会将应用安装到项目的生产分支。若要部署到其他分支或更新模块，请执行以下操作：
1. 从 Odoo 商店上传应用的源代码
2. 将模块提交到所需的 GitHub 仓库。确保没有任何应用文件夹/文件被忽略（即未列入 repo 的 .gitignore）。仓库由 odoo.sh 自动创建，默认可能包含关键项（例如 /lib）。应上传模块的全部目录、子目录和文件，不得遗漏
3. 部署 odoo.sh 项目的目标分支，或在设置如此假定时 等待其自动构建。
应如何在自己的服务器上安装您的应用？
2. 重新启动 Odoo 服务器;
3. 打开开发者模式（技术设置）;
4. 更新应用列表（应用菜单）;
5. 找到应用并点击“Activate”/“Install”;
6. 如应用页面有指南，请按指南操作。
我注意到您的应用有额外附加模块。可以之后再购买吗？
可以。同时 Odoo 会自动把所有依赖加入购物车，因此应排除已购买的工具以免重复付款。
我在 Odoo.sh 上部署了您的应用，测试中出现警告/错误
红/橙色警告不影响应用功能。遗憾的是，标准自动测试有时假定与本应用目标冲突的行为，因此我们的模块会未通过。例如我们改了价格计算，而标准 Odoo 模块测试把最终价格与标准算法比较。
请先检查已部署数据库的功能。是否都正常？
若仍认为该警告影响真实功能，请联系我们并转发完整安装日志以及已部署模块的完整清单（含核心与第三方）。
我可以直接向贵公司购买应用吗？
不，我们只通过 官方 Odoo 应用商店.
希望获得折扣
很遗憾，我们没有技术手段 提供单独报价。
我可以在 Odoo Online (SaaS) 数据库上安装该应用吗？
不能，第三方应用无法在 Odoo Online 上使用。遗憾的是 Odoo SaaS 会阻止这种可能。
您的工具依赖其他应用。我需要购买那些应用吗？
是的，工具需要依赖中列出的全部模块才能正常工作。应用页上的价格已包含所有必要依赖。
该模块的美元价格是多少？为什么变了？
我们的模块价格以欧元标价。Odoo 商店按内部汇率换成其他货币。因此美元价格可能随汇率更新而变化。
非英语的应用和网站措辞由 AI 辅助 并与官方 Odoo 翻译对齐。若发现错误， 发送翻译正确性工单 我们会修好。
Odoo 演示数据库（在线预览）
对于此应用，我们可能提供免费个性化演示数据库。
联系我们无需电话号码或信用卡。只需完成不超过 30 秒的简短电子邮件注册。
按您的申请，我们将准备独立的在线预览数据库，约两周内可进行任意测试并核验假设。
缺陷反馈
如遇缺陷或不一致行为，请随时联系我们。我们保证在购买后 60 天内提供修复，并在此期限后仍积极改进工具。
联系我们无需电话号码或信用卡。只需完成不超过 30 秒的简短电子邮件注册。
请在请求中尽可能提供详细信息：截图、Odoo 服务器日志、完整的问题复现说明等。通常需要几个工作日来准备问题的工作计划（若确认是缺陷）或提供应采取的指引（否则）。
公开功能请求与模块构想（免费开发）
我们非常希望改进工具，并感谢任何反馈。若您的需求具有普遍价值且能高效实现，团队会将其列入待办清单。
此类待办清单会定期处理，不产生额外费用。虽然我们无法承诺截止日期和最终设计，但这可能是在无投入、无风险的情况下获得所需功能的好办法。
联系我们无需电话号码或信用卡。只需完成不超过 30 秒的简短电子邮件注册。
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