In Short
Odoo Email From is an Odoo 17 Discuss app. The tool to flexibly administer email From and Reply-To addresses. Custom email from.
Odoo Email From controls which From and Reply-To address is used for every outgoing email, without exposing addresses your outgoing mail server does not support. Maintain a managed address list, each locked to one outgoing server, pick those addresses in the composer and on email templates, and define metadata rules that choose the right sender for a given model and record. The module replaces Odoo's free-text Send From / Reply To controls with managed pickers and fills the native template and sending fields behind the scenes, so you do not configure the same metadata twice.
Perfect for
Multi-brand and multi-department companies
Perfect for organizations that need different From/Reply-To addresses per brand, department or sales team, without letting every user type in an arbitrary address.
Companies using several outgoing mail servers
Ideal when different SMTP relays or providers are configured in Odoo and each sender address must only ever go out through its matching server.
Teams wanting automated sender selection
Useful for automating which address is used for a given document type or business scenario, instead of relying on users to remember and pick the right one every time.
Why teams choose it
Key benefits before you dive into the details
Managed address book
Maintain the allowed From and Reply-To addresses, each linked to the outgoing mail server that actually supports it.
From and Reply-To in the composer
Let users choose an approved sender straight in the full composer instead of free-typing an address.
Template sender addresses
Set a managed From/Reply-To on mail templates and apply it automatically whenever the template runs.
Metadata rules
Pick the sender automatically by document type and domain filter, with optional priority over template defaults.
Matching outgoing server
Every address is tied to one outgoing server, and the server field is hidden when a single server is configured.
Enforced consistency
An XML domain plus a Python check block mismatched address and server pairs, even when sending through the API.
Ready to evaluate?
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Pick the From and Reply-To in the composer
Managed address pickers instead of typing Send From / Reply To by hand
Choose, do not type
- Turn the pickers on from Settings. Enable the Email From and Reply-To pickers in the full composer from the Email From settings.
- Select an approved address. Users pick a From or Reply-To from the managed list, and the composer fills the real sender values for them.
- Force replies where you want them. Choosing a Reply-To also routes future replies to that address.
Smart outgoing-server handling
- Server set for you. The outgoing mail server matching the chosen address is selected automatically.
- Hidden when there is only one. With a single server configured, the server field is hidden and applied silently.
- Filtered when there are several. With multiple servers, the picker only offers addresses that match the selected server.
One managed address book behind every email
One address list for From and Reply-To; each address already knows its outgoing server
One place to define addresses
- Label every sender clearly. Give each address a name and email, for example Support or Sales, so users recognize it instantly.
- Order and scope the list. Sequence the addresses, archive the ones you retire, and keep them per company.
- Feed the whole module. The same list powers the composer, email templates and metadata rules, so nothing is ever free-typed.
Locked to the right server
- One address, one server. Each address is tied to exactly one outgoing mail server it is allowed to send through.
- No wrong pairings. An address can never be combined with, or sent through, another server by mistake.
- Provider support stays your job. Make sure your relay actually allows sending under each address you add; the module enforces the consistency inside Odoo.
Managed Send From and Reply To on email templates
Replace Odoo's free-text template fields with the same managed address pickers
Set it once on the template
- Pick a managed address. Choose the From and Reply-To of any mail template from the same approved address list.
- Populate the native fields. Your selection fills the template Send From and Reply-To values, so no core behavior is bypassed.
- Keep the server tidy. The outgoing server field stays read-only when a single server is configured.
Applied everywhere the template runs
- Consistent across channels. The template address is used in the composer, automated actions and any flow that sends the template.
- No reselection needed. Once set on the template, the correct sender is applied every time without user input.
- Same safety guarantees. Template addresses obey the same address and outgoing-server matching as the composer.
Automatic sender selection with metadata rules
Choose the right From/Reply-To by document type and filter, with no manual step
Match by model and filter
- Rules per document type. Define which sender to use for a model, for example sales orders, invoices or leads.
- Narrow with a domain. Add a filter so a rule only fires for matching records, such as a given sales team or customer segment.
- First match resolves everything. The winning rule sets the From, the Reply-To and the matching outgoing server together.
You control the priority
- Templates win by default. When a mail template already defines a sender, the template value is kept.
- Flip it when you need to. Enable Prioritize over templates and the rule takes precedence over the template default.
- Hands-off in the composer. The resolved sender is applied automatically, so users never have to remember the right address.
Keep sending safe and deliverable
Why managed addresses matter and how mismatches are blocked
Why letting anyone type an address is risky
- Providers only trust known senders. Most mail providers reject or mark as spam any message sent from an address they do not recognize.
- Failures can happen quietly. If anyone can type any From or Reply-To address, a message can fail to arrive without a clear warning in Odoo.
- Only approved addresses are offered. The composer, templates and rules only let you choose from the addresses you have already configured.
Mismatches are caught automatically
- Wrong pairings stay out of view. You can only pick an address together with the outgoing mail server it is actually linked to.
- Sending is blocked if something doesn't match. Even automated emails or connected apps cannot bypass this check.
- You still confirm support with your provider. Make sure your outgoing mail server allows sending under each address you add, usually through a matching sender filter or verification step.
Odoo demonstration databases (live previews)
For this app, we might provide a free personalized demo database.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
By your request, we will prepare an individual live preview database, where you can apply any tests and check assumptions for about two weeks.
Bug reporting
If you encounter bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes within 60 days of purchase and are intensely interested in improving our tools even after this period.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
Please include as many details as possible in your request: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).
Public features requests and module ideas (free development)
We are strongly motivated to improve our tools and would be grateful for any feedback. If your requirements are of public use and might be efficiently implemented, the team will include those in our to-do list.
Such a to-do list is processed regularly and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
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