KnowSystem: Knowledge Base System v.16
The tool to build a deep and structured knowledge base for internal and external use. Knowledge System. KMS. Wiki-like revisions.
This is a full-featured Odoo knowledge management tool to be used in any industry and by any firm. The app serves to accumulate, curate, utilize, and share organizational knowledge within your company and outside it.
- a core of knowledge management. It might be used stand-alone as a complete internal knowledge base system. Harganya adalah 398€.
- an optional module, which lets you publish articles to the website, share them with portal users, and use the website builder to update articles. The features assumed by this add-on are marked by the icon . Harganya adalah 40€.
- an optional extension to KnowSystem: Website and Portal to design website documentation pages based on knowledge base articles. The features assumed by this add-on are marked by the icon . Read the full description on the related page. Harganya adalah 60€.
- an optional module, which lets you add and show custom fields for articles (backend). The features assumed by this add-on are marked by the icon . Harganya adalah 48€.
- an optional free module, which shows custom fields on website and portal pages (frontend). The features assumed by this add-on are also marked by the icon .
- an optional extension to KnowSystem: Website and Portal to prepare FAQ/documentation for Odoo eCommerce product pages. The features assumed by this add-on are marked by the icon . Read the full description on the related page. Harganya adalah 28€.
- an optional module, which lets you translate articles, sections, and tags to installed in Odoo languages. The features assumed by this add-on are marked by the icon . Harganya adalah 10€.
Record and keep knowledge
Drag and drop building blocks of the backend or website editors to construct professional-looking articles. Use simple text or HTML editors. Switch to the raw code when needed. Create and use knowledge templates.
Single view KMS navigation
Filter articles by the hierarchy of sections, by the tree of tags, or by knowledge types. Select articles step by step and proceed with mass actions. Sort and search in seconds
Get benefit of knowledge
Instantly access the knowledge base from any Odoo documents. Reference articles in messages and activities. Organize learning tours. Prepare instructions, guidelines, or eCommerce FAQs. Print or share knowledge
Wiki-like revisions
Restore any article version at any moment: the app keeps the history of knowledge updates. Breaking becomes harder than restoring
Portal or public knowledge base
Share articles with your partners or publish knowledge for any website visitor
Website documentation builder
Combine organizational knowledge into advanced documentation with comfortable navigation and search
Knowledge system statistics
Control views of articles, likes, dislikes, and contributions. Motivate discussions
Applied in any functional area
Use the app for any knowledge management business goal and for any set of Odoo apps.
Best knowledge base system for Odoo!
Excellent app and exceptional after-sales support.
Really well thought-out product and one of the best features is the contextual help by means of the tags. Really a game changer for us.
Keep up the great work FaOtools!
Outstanding app! Tremendous value for money, an absolute must have!
One of the features sorely lacking from Odoo has been a robust Wiki/documentation system. Using third party platforms is a massive headache: yet another system to maintain, users get distracted switching back-and-forth, and errors get made. Then you have to worry about training, additional logins, etc.
KnowSystem feels like a native/core app, is very well-polished, and extremely fast. It's accessible from any screen, and the search results are instant (none of the latency inherent with most apps).The interface is elegant yet powerful, with robust access control, rich editing features, and version control. It's simple to revert to previous entries, view audit trails, etc. It's very intuitive for anyone familiar with Odoo; onboarding takes just a few minutes. The user guides are excellent.
This is invaluable for any organisation with a lot of documented information, SOPs, ISO compliance, or similar. If you're using eLearning, it's great for creating a help system / reminders. For example, noting key takeaways or specific instructions. The user can be in MRP, Sales, or any other function, and instantly lookup a guide. Since it overlays whichever screen you're in, it doesn't interrupt the workflow.
This dramatically increases efficiency, minimises questions, and helps keep everyone on the same page.
Oh, and customer service is excellent, faOtools stands behind their product. Thank you!
KnowSystem is excellent - OdooTools offer great support, are very helpful and responsive
Our company needed the ability to add a Knowledge Base to our Odoo portal website for our customers to access article content on a membership-only basis. KnowSystem provided this and much more, along with ability to add search by section, set permissions to allow only certain partners access to articles by tag etc. OdooTools have been very helpful and implemented several features we suggested including automatic redirect upon login, customisable filters and a social sharing capability on articles. Overall a great app by a great company, something that massively adds to Odoo's capabilities and is something that everyone could benefit from using.
Very functional application and responsive support
Our company produces medical laser equipment and we use KnowSystem to streamline the knowledge base of our company. Convenient search system and classification of content, as well as access rules for groups and even for individual users.
Great app and professional team
The app is great the the team is very professional in both response timing and problem solving.
Highly recommended.
Marco from ALO.zone.
Excellent system
Excellent system.
A great tool from some very nice developers!
KnowSystem is a great tool and a game changer for us. Finally a place to put all our company know-how. I highly recommend it. And also important to us: We got great support from FaOtools too. A rare thing in this busy world. thx!
Excellent app and support.
Great app and a very helpfull support. Openess to improve their products is outstanding.
Single-view knowledge navigation
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Prepare the hierarchy of knowledge sections to instantly switch between knowledge areas
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Define the tree of tags for quick navigation and deeper knowledge structuring
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Introduce knowledge base typology to distinguish kinds of articles in a single click
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Create, update, and reorder tags, sections, or types right from the KnowSystem interface. Print all articles related to a certain tag or a section
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Instantly search KMS sections and tags right on the navigation panel
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Manage and launch learning tours
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Sort knowledge articles by views, a score of likes, title, author, section, and create and write dates
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Pick articles up step by step: the selection is not cleared with a new search or when you opened a record. Proceed mass action(s) for all chosen items
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Update knowledge in batch: assign new section, change or remove tags, print multiple articles as a single PDF, follow/unfollow discussions, publish/unpublish articles, export articles to an Excel table, archive or restore items, add articles to learning tours and documentations, mark knowledge records as favorite, duplicate articles.
Fast, comfortable, and professional knowledge recording
Safe backend editor
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Drag and drop building blocks to write a new article right in the Odoo backend interface. The process is simple while the result is professional looking
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Edit blocks styles, re-order Knowledge elements, change the width and height of items
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KnowSystem editor relies upon strict HTML structures which are in most cases compatible with printing and messaging layouts
Advanced website builder
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Apply advanced styles and complex widgets by using Odoo's built-in website editor
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Exploit Odoo website know-how: numerous snippets and animations, style templates, and options
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Rely upon the website editor to prepare nice-looking portal knowledge pages. Avoid using that for internal or printing purposes: advanced styles often contradict printing and composer layouts
Simple text articles
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Make certain articles as simple texts with unlimited compatibility with printings and emails
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Copy knowledge texts to a clipboard for quick sharing
Standard HTML editor
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Use the familiar Odoo HTML editor to prepare inline knowledge pieces
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Get the benefit of the Odoo editor's built-in commands
Raw HTML interface
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At any moment switch to the raw code editor to update the articles' HTML
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Introduce any HTML tags and styles, including Bootstrap-ready elements and iframes
Knowledge templates
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Prepare new knowledge templates or save any existing article as a template
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Use templates to create new articles to save time or keep uniform styles.
Get benefit from your knowledge
Knowledge system for any Odoo document
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Turn on the setting 'Articles by Documents' to add a quick entry for the Knowledge base from any Odoo form view
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Search articles by tags, section, or content in a few clicks for a quick overview
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Link knowledge tags with Odoo document types to simplify the search of articles. For example, assign helpdesk tickets to the tag 'odoo/helpdesk': the latter would be entered by default for support requests objects
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Observe article content right from any Odoo object: there is no need to always switch to the KnowSystem advanced interface
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Turn on also the option 'KnowSystem in systray' to access knowledge from the Odoo systray disregarding the active interface
Apply knowledge in communication
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Turn on the option 'Articles in Email Composers' to let users reference or cite Knowledge records in Odoo messages
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Quickly observe articles related to a current document discussion. Instantly reference those by applying the Odoo editor command '/' > KnowSystem
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Update message body with knowledge content (it would be added to the end of a current message)
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Attach a PDF version of referenced article or articles
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Share knowledge links with your colleagues or partners. Configure the app to send backend, website/portal, or tokenized Odoo portal URLs
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Turn on the setting 'Articles in Activities' to insert articles or their links also to Odoo activities
Organize learning tours
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Turn on the option 'Tours' to be able to combine articles in a sequence of learning steps
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Add any knowledge to a tour in any order
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Launch a tour to follow certain steps of study one by one in the special interface
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Share learning tours with everybody or specific user groups. Control employees' progress in getting familiar with instructions and guidelines
Share and publish knowledge
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Turn on the setting 'Portal KnowSystem' to give KnowSystem access to external partners, and 'Public KnowSystem' - to website visitors
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Configure KnowSystem tags or publish articles to share knowledge content
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Combine articles in advanced documentation to cover a certain aspect of organizational or functional knowledge
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Turn on the option 'Portal Documentation' and 'Public Documentation' to make that documentation available for portal and public users respectively.
Website documentation builder
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Combine articles into advanced documentation sections to cover a certain business, organizational, or functional aspect
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To create a new documentation section just select and order KnowSystem articles. The app would generate a website page automatically
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Each KMS article might be used several times for different documentation sections
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The tool allows preparing an unlimited number of documentation pages structured by categories
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Flexibly customize documentation pages: show or hide introductions and footers, turn on/off the search bar and table of contents, add or remove preview images and texts
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The app lets flexibly share documentation categories and sections. Publish required documents to make them available for everybody, assign KnowSystem tags - to grant access to chosen Odoo partners
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Depending on user rights documentation might look different. Define what to do if a documentation user does not have access to included articles: to neglect restrictions, not show that knowledge pieces, or show a security warning
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Optionally show a table of contents for comfortable and quick navigation. The table of contents is constructed automatically according to the headers of included articles
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Turn on the search bar for documentation. It is possible to find matches in a whole text or only in headers, to make keywords case-sensitive or insensitive
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Apply versioning for documentation to avoid double work in preparing specifications, user manuals, or software guidelines.
Partner knowledge base portal and public knowledge system
Knowledge in the Odoo portal
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KnowSystem lets organize a web portal personally for each Odoo partner by selecting articles to be shared. To that end turn on the option 'Portal KnowSystem'
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Design an article specially for a definite company, or use the same knowledge experience among multiple clients
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Knowledge articles are available for portal users if: (a) those articles are published; (b) those articles have user-related tags
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To assign a KnowSystem tag for a partner do one of the following: (a) go to a partner form and enter the field 'KnowSystem tags'; (b) on a tag form define 'Allowed partners'
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Optionally allow partners to print knowledge pieces, like, and share articles
Public KMS
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To make self-service possible: make your knowledge base available also for unauthenticated users. To that goal, turn on the option 'Public KnowSystem'
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Only articles which are published will be available for website visitors
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To publish specific knowledge parts: apply the mass action 'Publish' or tick the checkbox 'Visible on current website' on an article form
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To show tags and article types in the portal and website do not forget to publish them. Knowledge sections will be shown only if they have articles for observation
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Customize the knowledge portal: hide/show the navigation by tags and types or the whole navigation, prepare introduction or navigation hints, and add section tooltips.
Interactive and evolving knowledge base
Teamwork and use
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The history of article revisions is kept in Odoo in a similar way it's done in Wikipedia. If one of the Odoo users breaks something, it takes 2 clicks to recover a proper knowledge version
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Users might take part in article discussions and subscribe to updates
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Share tokenized articles with any contacts
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Control statistics by articles: contributors, number of views, likes, and dislikes, how frequently they are used in messaging, who marks them as favorite
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Set activities to improve the knowledge base. Configure articles to be auto-archived after a particular date
Multi-lingual knowledge
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KnowSystem lets you translate articles in the languages installed in Odoo. In this way, users might read and edit articles in a language of their preferences
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To avoid double work, article content might be copied from another language (the button 'Copy from another translation' under the article content). Simultaneously, make sure you actually require a multi-lingual regime: all articles should be anyway kept updated in all Odoo languages
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To observe or update knowledge translation, you may switch the language right in the backend editor.
Design eCommerce FAQ or documentation
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The tools allow adding the product knowledge entry to all eCommerce product pages
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Optionally hide that for specific templates (the setting 'Do not show eCommerce FAQ') or for the whole eShop on a particular website (the configuration option 'FAQ view' - 'Do not show')
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Introduce your own title for the button (the website setting 'FAQ button text'). By default, it is ' Frequently asked questions'. But you can change that to any, e.g. 'Product docs' or 'Instructions'. Simple HTML tags are allowed for that goal
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Show product knowledge as a link to the main knowledge portal interface (choose 'KnowSystem portal link' for the option 'FAQ view'). In this way, when clicked users are redirected to the full KnowSystem navigation but are restricted by articles linked to the current product
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Alternatively, the tool allows triggering a popup with all found articles accordion (choose 'Popup accordion' for the option 'FAQ view'). Thus, users are able to check articles without leaving a product e-Shop page
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Establish links between product templates and KnowSystem to cumulate Odoo eShop knowledge. Show articles for specific sets of attribute values and hide them for others. For example, to have different FAQs for steel and aluminum tables
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Define its own knowledge for Odoo attributes or attribute values disregarding actual products. For instance, complementary documentation for all variants that have 'legs' or 'custom legs'
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Apply global settings of how to find articles for all eCommerce product pages. In this way, the app lets have the same FAQs basis for all sold items on a particular website
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It is possible to define KnowSystem sections, tags, or specific articles on each layer. A knowledge piece would be selected if it satisfies any of the criteria. For sections and tags, child nodes would be also taken into account
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Articles are shown on product pages only if a user can access those articles. Thus, website visitors would see only published ones.
Any business and functional area
KnowSystem is a universal knowledge management tool that might be configured to any business goal and any set of Odoo apps: helpdesk, marketing, IT, HR, project management, and so on and so on. Typical use cases are:
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Helpdesk - once faced a challenge, its solution might be recorded in KnowSystem for repeated usage by co-workers and for self-service by clients
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Sales and CRM - salesperson helper to find information about products and offers, frequently asked customer questions
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Project management - to keep and easily retrieve knowledge of existing solutions, tools, hints, and experiments
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HR - to prepare instructions, guidelines, learning tours and training, and any codified knowledge of routine in your company
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Marketing - to organize Odoo's online library of product use cases, expert knowledge, and well-structured documentation
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Legal issues - systematize your policies, contract/approval management, keep the full classifier of trademarks, licenses
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Informational technologies - share easy-reached manuals and configuration guidelines.
Custom knowledge system attributes
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Custom attributes creation does not require any technical knowledge. In order to show a new property for knowledge base articles, just add a new field and enter details
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It is possible to add custom fields of the following types: single-line text (char), simple text without formatting (text), rich text (HTML-formatted text), integer or float numbers, drop-down choice with your own options (selection), checkbox (boolean), date or date and time, binary (a file to upload), reference to another Odoo document (e.g. for sale order, contact; many2one)
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The tool lets you comfortably select an interface position of a custom field from a closed list of options
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Distinguish knowledge articles by type in order to show properties only for suitable ones. Thus, the set of attributes for 'user guidelines' and 'technical specifications' might be different
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Mark a custom field required to force users to enter values
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The app might work for both the KnowSystem backend and the knowledge share portal
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Custom knowledge system fields might be imported and exported
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The rights to create custom fields belong only to KnowSystem administrators.
Secured and shared knowledge
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Security for internal and for portal/public users differs
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For the company employees: KnowSystem considers user groups which are defined per articles, sections, and tours. Look at the tab 'Restrict to' on forms of those objects. If that field is not defined, a document is considered 'global' and each internal user may read it
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For portal / public users: KnowSystem takes into account tags and whether an article is website-published. A knowledge tag has a field 'Allowed partners', which may grant access to portal users for articles with this tag. Website-published pages are available for any external visitor
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Rights to administrate the Odoo knowledge management system belongs to 2 user roles: KnowSystem Editor and KnowSystem Administrator. If you want a user to create and edit articles, a user should belong to one of those groups
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Odoo users always may access an article if he/she is an author of that article disregarding further restrictions
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Rights for a knowledge section are defined not only according to this section but also according to all its parents. For example, if a user can't access 'sales', he/she would not be able to access 'sales/crm' disregarding whether 'crm' is available for his/her user group.
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Odoo user |
KnowSystem Editor |
KnowSystem Admin |
Portal user |
Public user |
| Articles | read related to his/her user groups and sections | read, create, edit, archive related to his/her user groups and sections | read, create, edit, delete any | read published articles and articles related to partner-related tags | read published articles |
| Sections | read related to his/her user groups | read, create, edit, archive related to his/her user groups and sections | read, create, edit, delete any | read published ones | read published ones |
| Tags | read any | read, create, edit, archive any | read, create, edit, delete any | read published ones | read published ones |
| Article Types | read any | read any | read, create, edit, delete any | read published ones | read published ones |
| Tours | read related to his/her user groups | read, create, edit, delete related to his/her user groups | read, create, edit, delete any | no access | no access |
| Misc | may like/dislike, add to favorites, print, take part in discussions | may configure options | may like/dislike an article |
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Pertanyaan umum tentang KnowSystem: Knowledge Base System Odoo v.16
Saya tidak melihat perbedaan apa pun antara teks revisi.
Revisi mencatat bukan hanya perubahan teks, tetapi juga pembaruan gaya (secara teknis, saat Anda mengubah kode sumber HTML artikel). Beberapa mungkin tidak jelas sekilas (mis. ukuran font satu kata yang diubah). Yang lain bisa drastis. Namun, setiap rangkaian tindakan Edit > Ubah apa pun di artikel > Simpan akan menghasilkan revisi baru.
Bisakah saya menambahkan video YouTube/ Vimeo / Dailymotion / Youku di artikel?
Ya, video dari layanan itu dapat disematkan ke artikel dari antarmuka administrasi Odoo dan pembangun situs. Tambah blok dengan gambar > tekan gambar > pilih ‘Video’ > masukkan URL materi.
Perhatikan: video semacam itu disertakan sebagai iframe, dan sebagian browser dapat memblokir pemutaran sampai pengguna mengizinkannya secara eksplisit.
Bagaimana membuat bagian terlihat di situs web?
Di KnowSystem, suatu bagian terlihat di situs jika dipublikasikan dan berisi setidaknya satu artikel. Meski ada subbagian, bagian itu tidak terlihat jika di bagian itu sendiri tidak ada satu artikel pun. Ini menghindari bagian kosong dan membuat portal KnowSystem mudah dinavigasi. Agar bagian tampil di situs, tambahkan satu artikel pengantar atau umum yang menjelaskan atau mencantumkan secara singkat artikel di subbagian.
Bagaimana membagikan artikel untuk rekanan eksternal?
Klik kanan tag apa pun di panel navigasi kiri - Buat
Temukan kolom 'Allowed partners'. Misalnya 'clients - azure interior' untuk memberi akses rekanan 'Azure Interior'. Bisa sebaliknya: tetapkan tag KnowSystem langsung di formulir rekanan
Lalu buka artikel yang diperlukan (atau lakukan sama dengan tindakan 'Mass update' untuk beberapa catatan):
Jika dipublikasikan: batalkan publikasi jika Anda tidak ingin tersedia bagi semua pengguna portal dan pengunjung publik
Tetapkan tag yang baru dibuat (pada contoh ini 'clients - azure interior')
Sekarang:
Semua pengguna portal terkait rekanan komersial 'Azure Interior' memiliki akses ke artikel bertag 'Azure Interior'
Tidak ada pengguna portal lain (jika tag berbeda tidak ditetapkan) yang memiliki akses ke artikel tersebut
Pengguna internal tidak terpengaruh dan melihat artikel menurut logika 'access to' artikel dan seksi.
Bisakah kita menambahkan tombol pilih bahasa untuk isi artikel?
Tombol 'translate' sengaja tidak ditambahkan ke isi artikel oleh add-on opsional 'KnowSystem: Multi Languages'. Alasannya: kode HTML sangat sulit diterjemahkan di pop-up sederhana yang dipakai tombol itu. Teks yang perlu diterjemahkan sangat sedikit, sementara bagian HTML banyak (dan bisa rusak oleh penerjemah).
Karena itu, untuk membuat artikel dalam bahasa tertentu, masuklah sebagai pengguna bahasa itu. Bisa pengguna lain, atau ubah sementara preferensi pengguna saat ini. Setelah itu setiap pembaruan isi artikel dilakukan dalam bahasa tersebut.
Anda juga dapat memakai tombol 'Copy from another translation' di bawah isi artikel untuk kapan saja mengambil konten dari bahasa lain (berguna jika artikel sangat diubah di salah satu bahasa).
Bagaimana menyematkan halaman situs lain ke artikel
Untuk itu Anda dapat memakai iframe. Alihkan artikel ke editor kode HTML mentah dan sisipkan, misalnya, <iframe src="https://faotools.com/" style="width:100%;min-height:600px;"> </iframe>.
Saya memasang KnowSystem tetapi tidak melihat tombol 'create' dan tombol lain
Kemungkinan Anda belum memberi hak KnowSystem kepada pengguna. Pilih hak 'KnowSystem Editor' atau 'KnowSystem Admin' lalu muat ulang halaman. Tombol kontrol sekarang akan tampil.
Bolehkah saya menampilkan tur pembelajaran tertentu hanya untuk pengguna terpilih?
Ya, dengan menerapkan grup pengguna (mis. 'Sales Manager') yang harus melihat tur ini. Jika pengguna termasuk grup itu, ia melihat tur. Jika tidak, tur tidak ditampilkan. Cara kerjanya sama seperti hak keamanan artikel dan seksi KnowSystem.
Perhatikan bahwa jika tur tidak punya grup yang ditetapkan, ia bersifat 'global' dan terlihat oleh semua orang.
Bagaimana mengubah footer dan header saat mencetak artikel?
Header dan footer PDF artikel diambil dari tata letak perusahaan. Lihat Settings > General Settings > bagian Business Documents. Di sana Anda menentukan templat perusahaan untuk semua jenis dokumen, termasuk faktur, pesanan penjualan, dll., dan juga artikel. Pendekatan Odoo ini menganggap footer dan header sebagai gaya umum perusahaan, bukan atribut pencetakan tertentu.
Bagaimana menautkan artikel satu sama lain?
Setiap artikel punya URL internal (backend) dan situs (jika opsi 'KnowSystem: Website and Portal' terpasang). Klik tombol 'Info' di formulir artikel untuk mengetahui alamat situs catatan ini. Anda dapat menyisipkan yang mana pun ke isi artikel sebagai tautan.
Bolehkah saya mengubah kode sumber HTML sebuah artikel?
Ya: aktifkan debug assets (di layar ringkasan pengaturan) lalu kembali ke artikel saat ini. Di mode sunting Anda akan melihat ikon khusus '</>'. Klik untuk melihat dan menyunting HTML serta gaya.
Apa kebijakan pembaruan alat Anda?
Menurut kebijakan Odoo Apps Store saat ini:
- Setiap modul yang dibeli untuk versi 12.0 dan sebelumnya memberi akses ke semua versi hingga 12.0.
- Mulai versi 13.0, setiap versi modul harus dibeli terpisah.
- Terlepas dari versi, pembelian memberi hak atas semua pembaruan dan perbaikan bug dalam versi mayor.
Perhatikan bahwa tim faOtools tidak mengontrol kebijakan tersebut. Untuk pertanyaan, hubungi langsung perwakilan Odoo Apps Store.
Bagaimana memasang aplikasi Anda di Odoo.sh?
Pendekatan paling langsung adalah memakai alur bawaan toko Odoo:
1. Buka halaman modul dan klik tombol Deploy on odoo.sh
2. Setelah itu Anda akan diarahkan ke halaman GitHub. Masuk ke akun, lalu klik 'Create a new repo' atau pakai yang sudah ada. Pastikan repositori bersifat privat. Tidak diizinkan memublikasikan aplikasi di bawah lisensi OPL-1. Jika perlu, buat repo baru untuk proyek Odoo.sh
3. Lalu buka odoo.sh dan klik tombol Deploy. Di jendela pop-up, kirim keputusan dan klik 'Continue.' Tindakan ini memicu proses pemasangan.
Langkah ini akan memasang aplikasi di cabang produksi proyek. Jika ingin men-deploy aplikasi ke cabang lain atau memperbarui modul, lakukan tindakan berikut:
1. Unggah kode sumber aplikasi dari toko Odoo
2. Commit modul ke repositori GitHub yang diperlukan. Pastikan tidak ada folder/file aplikasi yang diabaikan (yaitu tidak ada di .gitignore repo). Repositori dibuat otomatis oleh odoo.sh dan secara default dapat berisi item penting (mis., /lib). Unggah semua direktori, subdirektori, dan file modul tanpa kecuali
3. Deploy cabang target proyek odoo.sh atau, jika pengaturan Anda mengasumsikan itu, tunggu hingga dibangun otomatis.
Bagaimana memasang aplikasi Anda di server saya sendiri?
2. Mulai ulang server Odoo;
3. Aktifkan mode pengembang (pengaturan teknis);
4. Perbarui daftar aplikasi (menu aplikasi);
5. Temukan aplikasi dan tekan 'Activate'/'Install';
6. Ikuti panduan di halaman aplikasi jika ada.
Saya melihat aplikasi Anda punya add-on tambahan. Boleh beli belakangan?
Ya, tentu. Pada saat yang sama Odoo otomatis menambahkan semua dependensi ke keranjang, jadi Anda harus mengecualikan alat yang sudah dibeli agar tidak membayar dua kali.
Saya men-deploy aplikasi Anda di Odoo.sh dan melihat peringatan/kesalahan di tes
Peringatan merah/oranye tidak memengaruhi fitur aplikasi. Sayangnya, modul kami kadang tidak lulus uji otomatis standar karena uji itu mengasumsikan perilaku yang bertentangan dengan tujuan aplikasi. Misalnya kami mengubah penghitungan harga, sementara uji modul Odoo standar membandingkan harga akhir dengan algoritma standar.
Pertama-tama, periksa fitur basis data yang diterapkan. Apakah semuanya berjalan benar?
Jika Anda masih menganggap peringatan memengaruhi fitur nyata, hubungi kami dan kirim log instalasi lengkap serta daftar lengkap modul yang diterapkan (termasuk inti dan pihak ketiga).
Bolehkah saya membeli aplikasi langsung dari perusahaan Anda?
Tidak, kami hanya mendistribusikan alat melalui toko aplikasi Odoo resmi.
Saya ingin mendapat diskon
Sayangnya, kami tidak punya sarana teknis untuk memberi harga individual.
Bolehkah saya memasang aplikasi di database Odoo Online (SaaS) saya?
Tidak, aplikasi pihak ketiga tidak dapat dipakai di Odoo Online. Sayangnya Odoo SaaS memblokir kemungkinan itu.
Alat Anda bergantung pada aplikasi lain. Haruskah saya membelinya?
Ya, alat memerlukan semua modul yang ditandai di dependensi agar bekerja dengan benar. Harga di halaman aplikasi sudah mencakup semua dependensi yang diperlukan.
Berapa harga modul dalam dolar AS? Mengapa berubah?
Harga modul kami ditetapkan dalam euro. Toko Odoo mengonversi harga ke mata uang lain menurut kurs internalnya. Jadi harga dalam dolar AS dapat berubah saat kurs diperbarui.
Teks aplikasi dan situs dalam bahasa selain Inggris dibantu AI dan diselaraskan dengan terjemahan resmi Odoo. Jika Anda melihat kesalahan, kirim tiket kebenaran terjemahan dan kami akan memperbaikinya.
Database demonstrasi Odoo (pratinjau langsung)
Untuk aplikasi ini, kami dapat menyediakan database demo personal gratis.
Anda tidak perlu nomor telepon atau kartu kredit untuk menghubungi kami. Cukup pendaftaran email singkat yang tidak lebih dari 30 detik.
Atas permintaan Anda, kami siapkan database pratinjau langsung individu, tempat Anda dapat menguji dan memeriksa asumsi selama sekitar dua minggu.
Pelaporan bug
Jika Anda menemukan bug atau perilaku tidak konsisten, jangan ragu menghubungi kami. Kami jamin perbaikan dalam 60 hari setelah pembelian dan tetap ingin meningkatkan alat setelah periode itu.
Anda tidak perlu nomor telepon atau kartu kredit untuk menghubungi kami. Cukup pendaftaran email singkat yang tidak lebih dari 30 detik.
Sertakan sebanyak mungkin detail dalam permintaan: tangkapan layar, log server Odoo, deskripsi lengkap cara mereproduksi masalah, dan sebagainya. Biasanya butuh beberapa hari kerja untuk menyiapkan rencana kerja (jika bug dikonfirmasi) atau memberi panduan apa yang harus dilakukan (jika tidak).
Permintaan fitur publik dan ide modul (pengembangan gratis)
Kami sangat termotivasi untuk meningkatkan alat kami dan berterima kasih atas masukan apa pun. Jika kebutuhan Anda bermanfaat bagi publik dan dapat diimplementasikan secara efisien, tim akan memasukkannya ke daftar tugas kami.
Daftar tugas semacam ini diproses secara berkala dan tidak dikenai biaya tambahan. Meski kami tidak dapat menjanjikan tenggat dan desain akhir, ini bisa jadi cara baik untuk mendapatkan fitur yang diinginkan tanpa investasi dan risiko.
Anda tidak perlu nomor telepon atau kartu kredit untuk menghubungi kami. Cukup pendaftaran email singkat yang tidak lebih dari 30 detik.
16.0.1.3.17
- The issue of autovacuum failure has been fixed.
16.0.1.3.16
- The Save/Discard buttons are optimized to recover the values corretly.
16.0.1.3.15
- The edit rights for sections/articles now imply the read rights for those objects.
16.0.1.3.14
- The feature to search keywords divided by bold or italic tags has been added.
16.0.1.3.13
- The issue with printing empty articles has been fixed.
16.0.1.3.12
- The issue with the access error when opening the articles search wizard for ordinary users has been fixed.
16.0.1.3.11
- The website view of articles and documentation is optimized for small screens.
16.0.1.3.10
- The issue with excess sanitizing KnowSystem articles after sending a composer message is fixed.
16.0.1.3.9
- Search only in titles is now possible in the backend.
- The button to open a found article in a new tab from a popup dialog is fixed.
16.0.1.3.8
- The feature to open the found article in a new tab is added.
16.0.1.3.7
- The default sorting criteria for articles' backend navigation is now configurable on the app's page.
The tool to flexibly structure Odoo attachments in folders and synchronize directories with cloud clients: Google Drive, OneDrive/SharePoint, Nextcloud/ownCloud, and Dropbox. DMS. File Manager. Document management system
The tool to automatically synchronize Odoo attachments with OneDrive files in both ways
The tool to automatically synchronize Odoo attachments with Google Drive files in both ways
The tool for time-based service management from booking appointments to sales and reviews
The tool to set up KPI targets and control their fulfillment by periods. KPI dashboards. Dashboard designer. KPI charts
198€
Alat untuk mengelola Odoo dari chat AI favorit melalui MCP. Claude. AI apa pun yang mendukung MCP.
198€
The tool to translate URL addresses of Odoo website pages
38€
The tool to combine different Odoo events in a few configurable super calendars