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KnowSystem: Knowledge Base System v.16

The tool to build a deep and structured knowledge base for internal and external use. Knowledge System. KMS. Wiki-like revisions.

398€

A ferramenta não requer dependências extra para além das aplicações Odoo padrão.
Versão atual: 16.0.1.3.17

Enterprise
Communitye
Odoo.sh

This is a full-featured Odoo knowledge management tool to be used in any industry and by any firm. The app serves to accumulate, curate, utilize, and share organizational knowledge within your company and outside it.

 
 
Odoo knowledge system: mass actions for selected articles

Record and keep knowledge

Drag and drop building blocks of the backend or website editors to construct professional-looking articles. Use simple text or HTML editors. Switch to the raw code when needed. Create and use knowledge templates.

Single view KMS navigation

Filter articles by the hierarchy of sections, by the tree of tags, or by knowledge types. Select articles step by step and proceed with mass actions. Sort and search in seconds

Get benefit of knowledge

Instantly access the knowledge base from any Odoo documents. Reference articles in messages and activities. Organize learning tours. Prepare instructions, guidelines, or eCommerce FAQs. Print or share knowledge

Wiki-like revisions

Restore any article version at any moment: the app keeps the history of knowledge updates. Breaking becomes harder than restoring

Portal or public knowledge base

Share articles with your partners or publish knowledge for any website visitor

Website documentation builder

Combine organizational knowledge into advanced documentation with comfortable navigation and search

Knowledge system statistics

Control views of articles, likes, dislikes, and contributions. Motivate discussions

Applied in any functional area

Use the app for any knowledge management business goal and for any set of Odoo apps.

Best knowledge base system for Odoo!

Excellent app and exceptional after-sales support.
Really well thought-out product and one of the best features is the contextual help by means of the tags. Really a game changer for us.
Keep up the great work FaOtools!

Magnus na Odoo Apps Store

Outstanding app! Tremendous value for money, an absolute must have!

One of the features sorely lacking from Odoo has been a robust Wiki/documentation system. Using third party platforms is a massive headache: yet another system to maintain, users get distracted switching back-and-forth, and errors get made. Then you have to worry about training, additional logins, etc.
KnowSystem feels like a native/core app, is very well-polished, and extremely fast. It's accessible from any screen, and the search results are instant (none of the latency inherent with most apps).The interface is elegant yet powerful, with robust access control, rich editing features, and version control. It's simple to revert to previous entries, view audit trails, etc. It's very intuitive for anyone familiar with Odoo; onboarding takes just a few minutes. The user guides are excellent.
This is invaluable for any organisation with a lot of documented information, SOPs, ISO compliance, or similar. If you're using eLearning, it's great for creating a help system / reminders. For example, noting key takeaways or specific instructions. The user can be in MRP, Sales, or any other function, and instantly lookup a guide. Since it overlays whichever screen you're in, it doesn't interrupt the workflow.
This dramatically increases efficiency, minimises questions, and helps keep everyone on the same page.
Oh, and customer service is excellent, faOtools stands behind their product. Thank you!

nico.valentino@gmx.net na Odoo Apps Store

KnowSystem is excellent - OdooTools offer great support, are very helpful and responsive

Our company needed the ability to add a Knowledge Base to our Odoo portal website for our customers to access article content on a membership-only basis. KnowSystem provided this and much more, along with ability to add search by section, set permissions to allow only certain partners access to articles by tag etc. OdooTools have been very helpful and implemented several features we suggested including automatic redirect upon login, customisable filters and a social sharing capability on articles. Overall a great app by a great company, something that massively adds to Odoo's capabilities and is something that everyone could benefit from using.

Chris Mann na Odoo Apps Store

Very functional application and responsive support

Our company produces medical laser equipment and we use KnowSystem to streamline the knowledge base of our company. Convenient search system and classification of content, as well as access rules for groups and even for individual users.

Svetlana na Odoo Apps Store

Great app and professional team

The app is great the the team is very professional in both response timing and problem solving.

Highly recommended.

Marco from ALO.zone.

Marco Carboni na Odoo Apps Store

Excellent system

Excellent system.

Gordon na Odoo Apps Store

A great tool from some very nice developers!

KnowSystem is a great tool and a game changer for us. Finally a place to put all our company know-how. I highly recommend it. And also important to us: We got great support from FaOtools too. A rare thing in this busy world. thx!

Eisberger na Odoo Apps Store

Excellent app and support.

Great app and a very helpfull support. Openess to improve their products is outstanding.

Lucas Huber na Odoo Apps Store

Single-view knowledge navigation

  • Prepare the hierarchy of knowledge sections to instantly switch between knowledge areas
  • Define the tree of tags for quick navigation and deeper knowledge structuring
  • Introduce knowledge base typology to distinguish kinds of articles in a single click
  • Create, update, and reorder tags, sections, or types right from the KnowSystem interface. Print all articles related to a certain tag or a section
  • Instantly search KMS sections and tags right on the navigation panel
  • Manage and launch learning tours
  • Sort knowledge articles by views, a score of likes, title, author, section, and create and write dates
  • Pick articles up step by step: the selection is not cleared with a new search or when you opened a record. Proceed mass action(s) for all chosen items
  • Update knowledge in batch: assign new section, change or remove tags, print multiple articles as a single PDF, follow/unfollow discussions, publish/unpublish articles, export articles to an Excel table, archive or restore items, add articles to learning tours and documentations, mark knowledge records as favorite, duplicate articles.
Odoo knowledge base navigation

Fast, comfortable, and professional knowledge recording

Safe backend editor

  • Drag and drop building blocks to write a new article right in the Odoo backend interface. The process is simple while the result is professional looking
  • Edit blocks styles, re-order Knowledge elements, change the width and height of items
  • KnowSystem editor relies upon strict HTML structures which are in most cases compatible with printing and messaging layouts

Advanced website builder

  • Apply advanced styles and complex widgets by using Odoo's built-in website editor
  • Exploit Odoo website know-how: numerous snippets and animations, style templates, and options
  • Rely upon the website editor to prepare nice-looking portal knowledge pages. Avoid using that for internal or printing purposes: advanced styles often contradict printing and composer layouts

Simple text articles

  • Make certain articles as simple texts with unlimited compatibility with printings and emails
  • Copy knowledge texts to a clipboard for quick sharing

Standard HTML editor

  • Use the familiar Odoo HTML editor to prepare inline knowledge pieces
  • Get the benefit of the Odoo editor's built-in commands

Raw HTML interface

  • At any moment switch to the raw code editor to update the articles' HTML
  • Introduce any HTML tags and styles, including Bootstrap-ready elements and iframes

Knowledge templates

  • Prepare new knowledge templates or save any existing article as a template
  • Use templates to create new articles to save time or keep uniform styles.
Drag and drop Odoo blocks to construct an article
Customize knowledge articles content
Website building blocks for Odoo KMS

Get benefit from your knowledge

Knowledge system for any Odoo document

  • Turn on the setting 'Articles by Documents' to add a quick entry for the Knowledge base from any Odoo form view
  • Search articles by tags, section, or content in a few clicks for a quick overview
  • Link knowledge tags with Odoo document types to simplify the search of articles. For example, assign helpdesk tickets to the tag 'odoo/helpdesk': the latter would be entered by default for support requests objects
  • Observe article content right from any Odoo object: there is no need to always switch to the KnowSystem advanced interface
  • Turn on also the option 'KnowSystem in systray' to access knowledge from the Odoo systray disregarding the active interface

Apply knowledge in communication

  • Turn on the option 'Articles in Email Composers' to let users reference or cite Knowledge records in Odoo messages
  • Quickly observe articles related to a current document discussion. Instantly reference those by applying the Odoo editor command '/' > KnowSystem
  • Update message body with knowledge content (it would be added to the end of a current message)
  • Attach a PDF version of referenced article or articles
  • Share knowledge links with your colleagues or partners. Configure the app to send backend, website/portal, or tokenized Odoo portal URLs
  • Turn on the setting 'Articles in Activities' to insert articles or their links also to Odoo activities

Organize learning tours

  • Turn on the option 'Tours' to be able to combine articles in a sequence of learning steps
  • Add any knowledge to a tour in any order
  • Launch a tour to follow certain steps of study one by one in the special interface
  • Share learning tours with everybody or specific user groups. Control employees' progress in getting familiar with instructions and guidelines

Share and publish knowledge

  • Turn on the setting 'Portal KnowSystem' to give KnowSystem access to external partners, and 'Public KnowSystem' - to website visitors
  • Configure KnowSystem tags or publish articles to share knowledge content
  • Combine articles in advanced documentation to cover a certain aspect of organizational or functional knowledge
  • Turn on the option 'Portal Documentation' and 'Public Documentation' to make that documentation available for portal and public users respectively.
Odoo messaging knowledge use
Odoo: KMS articles referencing
Quick articles search from the systray and any Odoo objects
Configure Odoo learning tours

Website documentation builder

  • Combine articles into advanced documentation sections to cover a certain business, organizational, or functional aspect
  • To create a new documentation section just select and order KnowSystem articles. The app would generate a website page automatically
  • Each KMS article might be used several times for different documentation sections
  • The tool allows preparing an unlimited number of documentation pages structured by categories
  • Flexibly customize documentation pages: show or hide introductions and footers, turn on/off the search bar and table of contents, add or remove preview images and texts
  • The app lets flexibly share documentation categories and sections. Publish required documents to make them available for everybody, assign KnowSystem tags - to grant access to chosen Odoo partners
  • Depending on user rights documentation might look different. Define what to do if a documentation user does not have access to included articles: to neglect restrictions, not show that knowledge pieces, or show a security warning
  • Optionally show a table of contents for comfortable and quick navigation. The table of contents is constructed automatically according to the headers of included articles
  • Turn on the search bar for documentation. It is possible to find matches in a whole text or only in headers, to make keywords case-sensitive or insensitive
  • Apply versioning for documentation to avoid double work in preparing specifications, user manuals, or software guidelines.
Documentation sections: an overview
KMS documentation: table of contents
Inline KMS documentation search

Partner knowledge base portal and public knowledge system

Knowledge in the Odoo portal

  • KnowSystem lets organize a web portal personally for each Odoo partner by selecting articles to be shared. To that end turn on the option 'Portal KnowSystem'
  • Design an article specially for a definite company, or use the same knowledge experience among multiple clients
  • Knowledge articles are available for portal users if: (a) those articles are published; (b) those articles have user-related tags
  • To assign a KnowSystem tag for a partner do one of the following: (a) go to a partner form and enter the field 'KnowSystem tags'; (b) on a tag form define 'Allowed partners'
  • Optionally allow partners to print knowledge pieces, like, and share articles

Public KMS

  • To make self-service possible: make your knowledge base available also for unauthenticated users. To that goal, turn on the option 'Public KnowSystem'
  • Only articles which are published will be available for website visitors
  • To publish specific knowledge parts: apply the mass action 'Publish' or tick the checkbox 'Visible on current website' on an article form
  • To show tags and article types in the portal and website do not forget to publish them. Knowledge sections will be shown only if they have articles for observation
  • Customize the knowledge portal: hide/show the navigation by tags and types or the whole navigation, prepare introduction or navigation hints, and add section tooltips.
KMS portal and website navigation
Article portal/website view

Interactive and evolving knowledge base

Teamwork and use

  • The history of article revisions is kept in Odoo in a similar way it's done in Wikipedia. If one of the Odoo users breaks something, it takes 2 clicks to recover a proper knowledge version
  • Users might take part in article discussions and subscribe to updates
  • Share tokenized articles with any contacts
  • Control statistics by articles: contributors, number of views, likes, and dislikes, how frequently they are used in messaging, who marks them as favorite
  • Set activities to improve the knowledge base. Configure articles to be auto-archived after a particular date

Multi-lingual knowledge

  • KnowSystem lets you translate articles in the languages installed in Odoo. In this way, users might read and edit articles in a language of their preferences
  • To avoid double work, article content might be copied from another language (the button 'Copy from another translation' under the article content). Simultaneously, make sure you actually require a multi-lingual regime: all articles should be anyway kept updated in all Odoo languages
  • To observe or update knowledge translation, you may switch the language right in the backend editor.
Knowledge articles history
Details of knowledge articles
KMS sharing
Article translations

Design eCommerce FAQ or documentation

  • The tools allow adding the product knowledge entry to all eCommerce product pages
  • Optionally hide that for specific templates (the setting 'Do not show eCommerce FAQ') or for the whole eShop on a particular website (the configuration option 'FAQ view' - 'Do not show')
  • Introduce your own title for the button (the website setting 'FAQ button text'). By default, it is ' Frequently asked questions'. But you can change that to any, e.g. 'Product docs' or 'Instructions'. Simple HTML tags are allowed for that goal
  • Show product knowledge as a link to the main knowledge portal interface (choose 'KnowSystem portal link' for the option 'FAQ view'). In this way, when clicked users are redirected to the full KnowSystem navigation but are restricted by articles linked to the current product
  • Alternatively, the tool allows triggering a popup with all found articles accordion (choose 'Popup accordion' for the option 'FAQ view'). Thus, users are able to check articles without leaving a product e-Shop page
  • Establish links between product templates and KnowSystem to cumulate Odoo eShop knowledge. Show articles for specific sets of attribute values and hide them for others. For example, to have different FAQs for steel and aluminum tables
  • Define its own knowledge for Odoo attributes or attribute values disregarding actual products. For instance, complementary documentation for all variants that have 'legs' or 'custom legs'
  • Apply global settings of how to find articles for all eCommerce product pages. In this way, the app lets have the same FAQs basis for all sold items on a particular website
  • It is possible to define KnowSystem sections, tags, or specific articles on each layer. A knowledge piece would be selected if it satisfies any of the criteria. For sections and tags, child nodes would be also taken into account
  • Articles are shown on product pages only if a user can access those articles. Thus, website visitors would see only published ones.
Knowledge articles for Odoo products: a popup
KnowSystem portal eCommerce
The knowledge base is linked to Odoo eCommerce

Any business and functional area

KnowSystem is a universal knowledge management tool that might be configured to any business goal and any set of Odoo apps: helpdesk, marketing, IT, HR, project management, and so on and so on. Typical use cases are:

  • Helpdesk - once faced a challenge, its solution might be recorded in KnowSystem for repeated usage by co-workers and for self-service by clients
  • Sales and CRM - salesperson helper to find information about products and offers, frequently asked customer questions
  • Project management - to keep and easily retrieve knowledge of existing solutions, tools, hints, and experiments
  • HR - to prepare instructions, guidelines, learning tours and training, and any codified knowledge of routine in your company
  • Marketing - to organize Odoo's online library of product use cases, expert knowledge, and well-structured documentation
  • Legal issues - systematize your policies, contract/approval management, keep the full classifier of trademarks, licenses
  • Informational technologies - share easy-reached manuals and configuration guidelines.

Custom knowledge system attributes

  • Custom attributes creation does not require any technical knowledge. In order to show a new property for knowledge base articles, just add a new field and enter details
  • It is possible to add custom fields of the following types: single-line text (char), simple text without formatting (text), rich text (HTML-formatted text), integer or float numbers, drop-down choice with your own options (selection), checkbox (boolean), date or date and time, binary (a file to upload), reference to another Odoo document (e.g. for sale order, contact; many2one)
  • The tool lets you comfortably select an interface position of a custom field from a closed list of options
  • Distinguish knowledge articles by type in order to show properties only for suitable ones. Thus, the set of attributes for 'user guidelines' and 'technical specifications' might be different
  • Mark a custom field required to force users to enter values
  • The app might work for both the KnowSystem backend and the knowledge share portal
  • Custom knowledge system fields might be imported and exported
  • The rights to create custom fields belong only to KnowSystem administrators.
Knowledge base: configure columns
Custom KMS article fields

Secured and shared knowledge

  • Security for internal and for portal/public users differs
  • For the company employees: KnowSystem considers user groups which are defined per articles, sections, and tours. Look at the tab 'Restrict to' on forms of those objects. If that field is not defined, a document is considered 'global' and each internal user may read it
  • For portal / public users: KnowSystem takes into account tags and whether an article is website-published. A knowledge tag has a field 'Allowed partners', which may grant access to portal users for articles with this tag. Website-published pages are available for any external visitor
  • Rights to administrate the Odoo knowledge management system belongs to 2 user roles: KnowSystem Editor and KnowSystem Administrator. If you want a user to create and edit articles, a user should belong to one of those groups
  • Odoo users always may access an article if he/she is an author of that article disregarding further restrictions
  • Rights for a knowledge section are defined not only according to this section but also according to all its parents. For example, if a user can't access 'sales', he/she would not be able to access 'sales/crm' disregarding whether 'crm' is available for his/her user group.

Odoo user


KnowSystem Editor


KnowSystem Admin


Portal user


Public user


Articles read related to his/her user groups and sections read, create, edit, archive related to his/her user groups and sections read, create, edit, delete any read published articles and articles related to partner-related tags read published articles
Sections read related to his/her user groups read, create, edit, archive related to his/her user groups and sections read, create, edit, delete any read published ones read published ones
Tags read any read, create, edit, archive any read, create, edit, delete any read published ones read published ones
Article Types read any read any read, create, edit, delete any read published ones read published ones
Tours read related to his/her user groups read, create, edit, delete related to his/her user groups read, create, edit, delete any no access no access
Misc may like/dislike, add to favorites, print, take part in discussions may configure options may like/dislike an article
Security rights for knowledge articles
KMS: user rights settings

Perguntas frequentes sobre KnowSystem: Knowledge Base System Odoo v.16

Não vejo qualquer diferença entre os textos das revisões.

As revisões registam não só alterações de texto, mas também quaisquer atualizações de estilos (tecnicamente, quando altera o código-fonte HTML de um artigo). Algumas não são claras à primeira vista (p. ex. o tamanho de letra de uma única palavra). Outras podem ser drásticas. Contudo, qualquer sequência Edit > alterar algo num artigo > Save resulta numa nova revisão.

Posso adicionar um vídeo YouTube/ Vimeo / Dailymotion / Youku num artigo?

Sim, pode incorporar vídeos desses serviços nos artigos a partir do backend Odoo e do construtor de websites. Para isso adicione um bloco com uma imagem > prima a imagem > selecione ‘Video’ > indique o URL do média.

Tenha em conta: esses vídeos são incluídos como iframes, e alguns browsers podem bloquear a reprodução até o utilizador o autorizar explicitamente.

Como tornar uma secção visível no website?

No KnowSystem, uma secção fica visível num website se estiver publicada e contiver pelo menos um artigo. Mesmo com subsecções, não fica visível se não houver um único artigo na própria secção. Isto evita secções vazias e torna o portal KnowSystem apelativo e fácil de navegar. Para a secção aparecer no website, adicione um artigo introdutório ou geral que descreva ou liste brevemente os artigos das subsecções.

Como posso partilhar um artigo com um parceiro externo?

  1. Clique com o botão direito em qualquer etiqueta no painel de navegação esquerdo - Create

  2. Encontre o campo 'Allowed partners'. Por exemplo 'clients - azure interior' para configurar o acesso do parceiro 'Azure Interior'. Pode fazer o contrário: atribuir etiquetas KnowSystem no formulário do parceiro

  3. Agora abra o artigo pretendido (ou faça o mesmo com a ação 'Mass update' para vários registos):

    1. Se estiver publicado: cancele a publicação se não quiser disponibilizá-lo a todos os utilizadores do portal e visitantes públicos

    2. Atribua a etiqueta recém-criada (no exemplo é 'clients - azure interior')

  4. Agora:

    1. Todos os utilizadores do portal ligados ao parceiro comercial 'Azure Interior' têm acesso aos artigos com a etiqueta 'Azure Interior'

    2. Nenhum outro utilizador do portal (se não for atribuída outra etiqueta) tem acesso a esses artigos

    3. Os utilizadores internos não são afetados e veem os artigos segundo a lógica 'access to' de artigos e secções.

Podemos adicionar o botão de seleção de idioma para o corpo do artigo?

O botão 'translate' não é adicionado ao corpo do artigo de propósito pelo extra opcional 'KnowSystem: Multi Languages'. O HTML é muito difícil de traduzir no corpo simples do popup previsto pelo botão. Haveria muito pouco texto para traduzir e muitas partes HTML (que o tradutor também poderia partir).

Por isso, para criar um artigo numa determinada língua, inicie sessão com um utilizador dessa língua. Pode ser outro utilizador, ou altere temporariamente as preferências do utilizador atual. Depois, qualquer atualização do corpo do artigo será nessa língua.

Também pode usar o botão 'Copy from another translation' sob o corpo do artigo, que permite obter a qualquer momento o conteúdo a partir de outra língua (útil se o artigo foi atualizado significativamente numa das línguas).

Como incorporar outra página web num artigo

Para isso pode usar iframes. Mude o artigo para o editor de código HTML em bruto e insira, por exemplo, <iframe src="https://faotools.com/" style="width:100%;min-height:600px;"> </iframe>.

Instalei o KnowSystem, mas não vejo o botão 'create' nem os outros botões

Muito provavelmente não concedeu direitos KnowSystem ao seu utilizador. Escolha o perfil 'KnowSystem Editor' ou 'KnowSystem Admin' e atualize a página. Os botões de controlo devem aparecer.

Posso mostrar um percurso de aprendizagem específico só a utilizadores escolhidos?

Sim, aplicando um grupo de utilizadores (p. ex. 'Sales Manager') que deve seguir este percurso. Se o utilizador pertencer a este grupo, vê o percurso. Caso contrário, o percurso não é mostrado. Funciona da mesma forma que os direitos de segurança dos artigos e secções KnowSystem.

Tenha em conta que, se um percurso não tiver grupos atribuídos, é 'global' e fica visível para todos.

Como altero o rodapé e o cabeçalho ao imprimir artigos?

O cabeçalho e o rodapé dos PDF dos artigos vêm dos layouts da empresa. Consulte Settings > General Settings > a secção Business Documents. Aí define o modelo da empresa usado para todos os tipos de documento, incluindo faturas, encomendas de venda, etc., e também para os artigos. Esta abordagem Odoo assume que rodapé e cabeçalho são um estilo geral da empresa, não um atributo de impressões específicas.

Como posso ligar artigos entre si?

Cada artigo tem URL internas (backend) e de website (se a opção 'KnowSystem: Website and Portal' estiver instalada). Clique no botão 'Info' no formulário do artigo para saber os endereços web deste registo. Pode inserir qualquer um no corpo do artigo como hiperligação.  

Posso alterar o código-fonte HTML de um artigo?

Sim: ative os debug assets (no ecrã de resumo das definições) e volte ao artigo atual. No modo de edição verá o ícone '</>'. Clique nele para ver e editar o HTML e os estilos.

Quais sao as politicas de atualizacao das vossas ferramentas?

Segundo as politicas atuais da Odoo Apps Store:

  • Cada modulo comprado para a versao 12.0 ou anterior da acesso a todas as versoes ate 12.0.
  • A partir da versao 13.0, cada versao do modulo deve ser comprada em separado.
  • Independentemente da versao, a compra da direito a todas as atualizacoes e correcoes dentro de uma versao major.

A equipa faOtools nao controla essas politicas. Para questoes, contacte diretamente os representantes da Odoo Apps Store.

Como posso instalar a aplicacao no Odoo.sh?

A forma mais direta e usar o fluxo da loja Odoo:

1. Abra a pagina do modulo e clique em Deploy on odoo.sh

2. Sera redirecionado para o GitHub. Inicie sessao e clique em Create a new repo ou use um existente. O repositorio deve ser privado. Nao e permitido publicar as apps com licenca OPL-1. Se necessario, crie um repo novo para o projeto Odoo.sh

3. Depois, no odoo.sh, clique em Deploy, confirme e clique em Continue. A instalacao comeca.

Estes passos instalam a app no ramo de producao. Para outros ramos ou para atualizar:

1. Transferir o codigo-fonte da loja Odoo

2. Fazer commit do modulo no repositorio GitHub. Nenhuma pasta/arquivo da app deve estar no .gitignore. Os repos criados pelo odoo.sh podem ignorar caminhos importantes (p. ex. /lib). Envie todos os diretorios e arquivos do modulo

3. Fazer deploy do ramo alvo do projeto odoo.sh ou esperar pela compilacao automatica se as definicoes o assumirem.

Como devo instalar a aplicacao no meu proprio servidor?

1. Descompacte o codigo-fonte das ferramentas compradas num diretorio de extras Odoo;
2. Reinicie o servidor Odoo;
3. Ative o modo programador (definicoes tecnicas);
4. Atualize a lista de aplicacoes (menu Aplicacoes);
5. Encontre a app e clique em Activate/Install;
6. Siga as indicacoes na pagina da app, se existirem.

A app tem extras. Posso compra-los mais tarde?

Sim. O Odoo adiciona automaticamente as dependencias ao carrinho: exclua as ferramentas ja compradas para nao pagar duas vezes.

Instalei a app no Odoo.sh e vejo um aviso/erro nos testes

Um aviso vermelho/laranja nao afeta as funcoes da app. Por vezes os nossos modulos nao passam os testes automaticos padrao, porque estes assumem um comportamento que conflitua com os objetivos da app. Por exemplo, alteramos o calculo do preco e os testes Odoo comparam o preco final com o algoritmo padrao.

Primeiro, verifique as funcoes da base implantada. Esta tudo a funcionar?

Se ainda achar que o aviso afeta funcoes reais, contacte-nos e envie os registos completos de instalacao e a lista completa de modulos implantados (nucleo e de terceiros).

Posso comprar a aplicacao diretamente junto de vos?

Nao, so distribuimos as ferramentas atraves da loja oficial de aplicacoes Odoo.

Gostaria de ter um desconto

Infelizmente, nao temos meios tecnicos para oferecer precos individuais.

Posso instalar a app na minha base Odoo Online (SaaS)?

Nao, as apps de terceiros nao podem ser usadas no Odoo Online. O Odoo SaaS bloqueia essa possibilidade.

A ferramenta depende de outras apps. Devo compra-las?

Sim, a ferramenta precisa de todos os modulos assinalados nas dependencias. O preco na pagina da app ja as inclui.

Qual e o preco do modulo em dolares americanos? Porque mudou?

O preco dos nossos modulos e definido em euros. A loja Odoo converte para outras moedas segundo a taxa interna. Assim, o preco em dolares americanos pode mudar quando a taxa e atualizada.

Os textos da aplicação e do site em idiomas diferentes do inglês são assistidos por IA e estão alinhados com as traduções oficiais do Odoo. Se detetar um erro, enviar um pedido de traducao e nos corrigimos.

Bases de dados de demonstração Odoo (pré-visualizações)

Para esta aplicação, podemos fornecer uma base de dados de demonstração personalizada gratuita.

Não precisa de um número de telefone ou cartão de crédito para entrar em contacto connosco. Deve apenas passar por um breve registo de e-mail, que não demora mais de 30 segundos.

A seu pedido, preparamos uma base de dados de pré-visualização individual onde pode fazer qualquer teste e validar as suas hipóteses durante cerca de duas semanas.

Comunicação de erros

Se encontrar bugs ou comportamento inconsistente, não hesite em nos contactar. Garantimos o fornecimento de correções em até 60 dias após a compra e estamos intensamente interessados em melhorar nossas ferramentas mesmo após esse período.

Não precisa de um número de telefone ou cartão de crédito para entrar em contacto connosco. Deve apenas passar por um breve registo de e-mail, que não demora mais de 30 segundos.

Inclua o maximo de detalhes possivel no seu pedido: capturas de ecra, registos do servidor Odoo, uma descricao completa de como reproduzir o problema, entre outros. Normalmente, sao necessarios alguns dias uteis para preparar um plano de trabalho para um problema (se for confirmado um erro) ou fornecer orientacoes sobre o que deve ser feito (caso contrario).

Pedidos de recursos públicos e ideias de módulos (desenvolvimento gratuito)

Estamos fortemente motivados para melhorar as nossas ferramentas e ficaríamos gratos por qualquer feedback. Se os seus requisitos forem de utilização pública e puderem ser implementados de forma eficiente, a equipa irá incluí-los na nossa lista de tarefas.

Esta lista de tarefas é processada regularmente e não envolve taxas extra. Embora não possamos prometer prazos e design final, pode ser uma boa forma de obter as características desejadas sem investimentos e riscos.

Não precisa de um número de telefone ou cartão de crédito para entrar em contacto connosco. Deve apenas passar por um breve registo de e-mail, que não demora mais de 30 segundos.

16.0.1.3.17
  • The issue of autovacuum failure has been fixed.
16.0.1.3.16
  • The Save/Discard buttons are optimized to recover the values corretly.
16.0.1.3.15
  • The edit rights for sections/articles now imply the read rights for those objects.
16.0.1.3.14
  • The feature to search keywords divided by bold or italic tags has been added.
16.0.1.3.13
  • The issue with printing empty articles has been fixed.
16.0.1.3.12
  • The issue with the access error when opening the articles search wizard for ordinary users has been fixed.
16.0.1.3.11
  • The website view of articles and documentation is optimized for small screens.
16.0.1.3.10
  • The issue with excess sanitizing KnowSystem articles after sending a composer message is fixed.
16.0.1.3.9
  • Search only in titles is now possible in the backend.
  • The button to open a found article in a new tab from a popup dialog is fixed.
16.0.1.3.8
  • The feature to open the found article in a new tab is added.
16.0.1.3.7
  • The default sorting criteria for articles' backend navigation is now configurable on the app's page.
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