Customer Scoring and Evaluation v.17
The app to evaluate, score, and rank Odoo customers
Indicative rankings
Show or hide rating progress bars on kanban, tree, and form views. Search low, normal, and high-ranked clients using standard Odoo filters
Unlimited and specific questions
Introduce any number of evaluation points with various weights, answer bonuses, or answer penalties. Complete or change surveys right from a customer form
Flexible survey points
Apply suitable question types: checkboxes (e.g., True - plus 5 points, False - minus 2), drop-down selections (e.g., option 1 - plus 10 points, option 2 - plus 5 points, option 3 - minus 5 points), rankings (e.g., one star - 1 point, 3 stars - 5, no stars - minus 5 points), or numbers (e.g., each 5 - plust one point, but no more than 20)
Automatic evaluation types
Configure the rules to assign scores based on auto rules: when a customer suits specific filters (e.g., when a customer has a particular tag, add 3 points), when a customer has specific fields entered/not entered (e.g., no email or phone - minus 5 points), or calculate results based on complex and entirely flexible Python code
Your ranking levels
Define when a customer should be ranked high, normal, or low. For example, from 80% - highly scored; from 60% - normally scored
Topical quantitative analysis
Optionally turn on evaluation for customers and/or vendors. Choose specific customers to evaluate: others will be excluded from surveys.
Flexibly configurable surveys scoring points
Checkboxes
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Use this question type when the answer is True or False (default)
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Assign the score for both options: True - "Success Value Score" (e.g., +10); False - "Empty Value Score" (e.g., -5)
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be -5 x 2 = -10 for the client with the unchecked flag
Dropdown selections
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Use this question type when there are multiple options to select. For instance, the estimated reputation is chosen between three possible values
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Assign the score for each option: Great (+10), Normal (+5), or Low (-5). The default value is empty (e.g., 0 points)
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Assign the weight for this evaluation point, e.g., 3. For example, the calculated result would be 10 x 3 = 30 for a customer with the "Great reputation"
Stars/Ratings
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Use this question type when evaluating a specific parameter from 0 to a particular number up to 10. For example, "Compliance and ethics" to be scored from zero to three stars
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Assign the score for each option: 1 star (-1), 2 stars (1), 3 stars (2). The default value is 0 (e.g., 0 points)
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be 3 x 2 = 6 for a customer with 3 stars
Numbers
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Use this question when users should enter an open-ended float number that is restricted only by a maximum. For example, the company revenue might be stated as any number in Millions, but the value for calculation is up to 10 Million
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be 3.5 x 2 = 7 for a customer with 3 million revenue. However, if the revenue is 15, it will be 10 x 2, since 10 is the maximum for calculations
Filters
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Use this question type to automatically assign a specific score based on whether a customer suits particular rules. For example, when a client has a specific tag and/or fields entered
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Assign the score for both possibilities: True - "Success Value Score" (e.g., +5); False - "Empty Value Score" (e.g., -5)
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Assign the weight for this evaluation point, e.g., 1. For example, the calculated result would be -5 x 1 = -5 for the client that doesn't satisfy the filters
Fields entered
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Use this question type to automatically assign a specific score based on whether a customer has a particular field entered. For example, when a client has a phone in Odoo
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Assign the score for both possibilities: True - "Success Value Score" (e.g., 0); False - "Empty Value Score" (e.g., -10)
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be -10 x 2 = -20 for the client that has an empty phone field
Python code
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Use this question type to calculate a score point automatically based on any Odoo data. For example, to find all paid invoices of the current customer and get their untaxed total
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be 2 x 2 = 4 for a customer with the calculated result 2
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Assign the maximum possible result. For example, if it is set as 5, the calculated result "7" will be replaced with 5. So, the score will be 5 x 2 = 10 (instead of 7 x 2 = 14)
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Feature description and details in short
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In the code use the variable "partner_id" that contains the currently evaluated Odoo client (res.partner instance). Also, Python date, datetime, and timedelta are available
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Apply Odoo "env" to work with database data. For example, env["sale.order"] for quotations or env["account.move"] for invoices
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Save the calculation total in your code to the special "result" variable
Score calculations
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Each scoring point is summed up for a currently evaluated customer. For example, five existing questions led to the weighted scores: +10 - 5 + 2 + 7 + 5 = 19
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All the scoring questions also have their maximum possible values. For instance, 10 + 10 + 10 + 20 + 5 = 55
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Then, a specific customer score is calculated as total points divided by the maximum points. So, 19/55 = 34.55%
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Based on the calculated score, the app lets you define the high (marked green, e.g., 75%) and normal (marked yellow, e.g., 30%) levels. Others are low (marked red). Then, in our calculation, a customer is "normally" evaluated since 34.55% is between 30% and 75%.
相关常见问题 Customer Scoring and Evaluation Odoo v.17
您的工具的更新政策是什么？
根据当前 Odoo Apps Store 政策：
- 为 12.0 及更早版本购买的每个模块，均可使用直至 12.0 的所有版本。
- 从 13.0 起，每个模块版本需单独购买。
- 无论版本如何，购买工具即获得该主版本内的 全部更新和缺陷修复权利。
请注意，faOtools 团队不控制这些政策。如有疑问，请直接联系 Odoo Apps Store 代表。
如何在 Odoo.sh 上安装您的应用？
最直接的做法是使用 Odoo 商店的内置流程：
1. 打开模块页面并点击 Deploy on odoo.sh 按钮
2. 之后会跳转到 GitHub 页面。登录帐户，然后点击 'Create a new repo' 或使用现有仓库。请确保仓库为私有。不得以 OPL-1 许可公开发布应用。如有需要，为 Odoo.sh 项目新建 repo
3. 然后转到 odoo.sh 并点击 Deploy 按钮。在弹出窗口中提交决定并点击 'Continue.' 这将触发安装过程。
这些步骤会将应用安装到项目的生产分支。若要部署到其他分支或更新模块，请执行以下操作：
1. 从 Odoo 商店上传应用的源代码
2. 将模块提交到所需的 GitHub 仓库。确保没有任何应用文件夹/文件被忽略（即未列入 repo 的 .gitignore）。仓库由 odoo.sh 自动创建，默认可能包含关键项（例如 /lib）。应上传模块的全部目录、子目录和文件，不得遗漏
3. 部署 odoo.sh 项目的目标分支，或在设置如此假定时 等待其自动构建。
应如何在自己的服务器上安装您的应用？
2. 重新启动 Odoo 服务器;
3. 打开开发者模式（技术设置）;
4. 更新应用列表（应用菜单）;
5. 找到应用并点击“Activate”/“Install”;
6. 如应用页面有指南，请按指南操作。
我注意到您的应用有额外附加模块。可以之后再购买吗？
可以。同时 Odoo 会自动把所有依赖加入购物车，因此应排除已购买的工具以免重复付款。
我在 Odoo.sh 上部署了您的应用，测试中出现警告/错误
红/橙色警告不影响应用功能。遗憾的是，标准自动测试有时假定与本应用目标冲突的行为，因此我们的模块会未通过。例如我们改了价格计算，而标准 Odoo 模块测试把最终价格与标准算法比较。
请先检查已部署数据库的功能。是否都正常？
若仍认为该警告影响真实功能，请联系我们并转发完整安装日志以及已部署模块的完整清单（含核心与第三方）。
我可以直接向贵公司购买应用吗？
不，我们只通过 官方 Odoo 应用商店.
希望获得折扣
很遗憾，我们没有技术手段 提供单独报价。
我可以在 Odoo Online (SaaS) 数据库上安装该应用吗？
不能，第三方应用无法在 Odoo Online 上使用。遗憾的是 Odoo SaaS 会阻止这种可能。
您的工具依赖其他应用。我需要购买那些应用吗？
是的，工具需要依赖中列出的全部模块才能正常工作。应用页上的价格已包含所有必要依赖。
该模块的美元价格是多少？为什么变了？
我们的模块价格以欧元标价。Odoo 商店按内部汇率换成其他货币。因此美元价格可能随汇率更新而变化。
非英语的应用和网站措辞由 AI 辅助 并与官方 Odoo 翻译对齐。若发现错误， 发送翻译正确性工单 我们会修好。
Odoo 演示数据库（在线预览）
对于此应用，我们可能提供免费个性化演示数据库。
联系我们无需电话号码或信用卡。只需完成不超过 30 秒的简短电子邮件注册。
按您的申请，我们将准备独立的在线预览数据库，约两周内可进行任意测试并核验假设。
缺陷反馈
如遇缺陷或不一致行为，请随时联系我们。我们保证在购买后 60 天内提供修复，并在此期限后仍积极改进工具。
联系我们无需电话号码或信用卡。只需完成不超过 30 秒的简短电子邮件注册。
请在请求中尽可能提供详细信息：截图、Odoo 服务器日志、完整的问题复现说明等。通常需要几个工作日来准备问题的工作计划（若确认是缺陷）或提供应采取的指引（否则）。
公开功能请求与模块构想（免费开发）
我们非常希望改进工具，并感谢任何反馈。若您的需求具有普遍价值且能高效实现，团队会将其列入待办清单。
此类待办清单会定期处理，不产生额外费用。虽然我们无法承诺截止日期和最终设计，但这可能是在无投入、无风险的情况下获得所需功能的好办法。
联系我们无需电话号码或信用卡。只需完成不超过 30 秒的简短电子邮件注册。
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