Customer Scoring and Evaluation v.17
The app to evaluate, score, and rank Odoo customers
Indicative rankings
Show or hide rating progress bars on kanban, tree, and form views. Search low, normal, and high-ranked clients using standard Odoo filters
Unlimited and specific questions
Introduce any number of evaluation points with various weights, answer bonuses, or answer penalties. Complete or change surveys right from a customer form
Flexible survey points
Apply suitable question types: checkboxes (e.g., True - plus 5 points, False - minus 2), drop-down selections (e.g., option 1 - plus 10 points, option 2 - plus 5 points, option 3 - minus 5 points), rankings (e.g., one star - 1 point, 3 stars - 5, no stars - minus 5 points), or numbers (e.g., each 5 - plust one point, but no more than 20)
Automatic evaluation types
Configure the rules to assign scores based on auto rules: when a customer suits specific filters (e.g., when a customer has a particular tag, add 3 points), when a customer has specific fields entered/not entered (e.g., no email or phone - minus 5 points), or calculate results based on complex and entirely flexible Python code
Your ranking levels
Define when a customer should be ranked high, normal, or low. For example, from 80% - highly scored; from 60% - normally scored
Topical quantitative analysis
Optionally turn on evaluation for customers and/or vendors. Choose specific customers to evaluate: others will be excluded from surveys.
Flexibly configurable surveys scoring points
Checkboxes
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Use this question type when the answer is True or False (default)
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Assign the score for both options: True - "Success Value Score" (e.g., +10); False - "Empty Value Score" (e.g., -5)
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be -5 x 2 = -10 for the client with the unchecked flag
Dropdown selections
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Use this question type when there are multiple options to select. For instance, the estimated reputation is chosen between three possible values
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Assign the score for each option: Great (+10), Normal (+5), or Low (-5). The default value is empty (e.g., 0 points)
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Assign the weight for this evaluation point, e.g., 3. For example, the calculated result would be 10 x 3 = 30 for a customer with the "Great reputation"
Stars/Ratings
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Use this question type when evaluating a specific parameter from 0 to a particular number up to 10. For example, "Compliance and ethics" to be scored from zero to three stars
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Assign the score for each option: 1 star (-1), 2 stars (1), 3 stars (2). The default value is 0 (e.g., 0 points)
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be 3 x 2 = 6 for a customer with 3 stars
Numbers
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Use this question when users should enter an open-ended float number that is restricted only by a maximum. For example, the company revenue might be stated as any number in Millions, but the value for calculation is up to 10 Million
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be 3.5 x 2 = 7 for a customer with 3 million revenue. However, if the revenue is 15, it will be 10 x 2, since 10 is the maximum for calculations
Filters
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Use this question type to automatically assign a specific score based on whether a customer suits particular rules. For example, when a client has a specific tag and/or fields entered
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Assign the score for both possibilities: True - "Success Value Score" (e.g., +5); False - "Empty Value Score" (e.g., -5)
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Assign the weight for this evaluation point, e.g., 1. For example, the calculated result would be -5 x 1 = -5 for the client that doesn't satisfy the filters
Fields entered
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Use this question type to automatically assign a specific score based on whether a customer has a particular field entered. For example, when a client has a phone in Odoo
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Assign the score for both possibilities: True - "Success Value Score" (e.g., 0); False - "Empty Value Score" (e.g., -10)
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be -10 x 2 = -20 for the client that has an empty phone field
Python code
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Use this question type to calculate a score point automatically based on any Odoo data. For example, to find all paid invoices of the current customer and get their untaxed total
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Assign the weight for this evaluation point, e.g., 2. For example, the calculated result would be 2 x 2 = 4 for a customer with the calculated result 2
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Assign the maximum possible result. For example, if it is set as 5, the calculated result "7" will be replaced with 5. So, the score will be 5 x 2 = 10 (instead of 7 x 2 = 14)
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Feature description and details in short
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In the code use the variable "partner_id" that contains the currently evaluated Odoo client (res.partner instance). Also, Python date, datetime, and timedelta are available
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Apply Odoo "env" to work with database data. For example, env["sale.order"] for quotations or env["account.move"] for invoices
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Save the calculation total in your code to the special "result" variable
Score calculations
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Each scoring point is summed up for a currently evaluated customer. For example, five existing questions led to the weighted scores: +10 - 5 + 2 + 7 + 5 = 19
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All the scoring questions also have their maximum possible values. For instance, 10 + 10 + 10 + 20 + 5 = 55
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Then, a specific customer score is calculated as total points divided by the maximum points. So, 19/55 = 34.55%
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Based on the calculated score, the app lets you define the high (marked green, e.g., 75%) and normal (marked yellow, e.g., 30%) levels. Others are low (marked red). Then, in our calculation, a customer is "normally" evaluated since 34.55% is between 30% and 75%.
Často kladené otázky o Customer Scoring and Evaluation Odoo v.17
Jaka jsou pravidla aktualizaci vasich nastroju?
Podle aktualnich pravidel Odoo Apps Store:
- Modul koupeny pro verzi 12.0 nebo starsi dava pristup ke vsem verzim az do 12.0.
- Od verze 13.0 se kazda verze modulu kupuje samostatne.
- Bez ohledu na verzi da nakup pravo na vsechny aktualizace a opravy v ramci hlavni verze.
Tym faOtools tato pravidla neridi. S otazkami se obratte primo na zastupce Odoo Apps Store.
Jak nainstaluji aplikaci na Odoo.sh?
Nejprimejsi postup je vestaveny tok obchodu Odoo:
1. Otevrete stranku modulu a kliknete na Deploy on odoo.sh
2. Budete presmerovani na GitHub. Prihlaste se a kliknete na Create a new repo nebo pouzijte existujici. Repozitar musi byt soukromy. Aplikace pod licenci OPL-1 nesmi byt verejne. V pripade potreby vytvorte nove repo pro projekt Odoo.sh
3. Pote v odoo.sh kliknete na Deploy, potvrdte a kliknete na Continue. Instalace se spusti.
Tyto kroky nainstaluji aplikaci na production vetev. Pro jine vetve nebo aktualizaci:
1. Stahnete zdrojovy kod z obchodu Odoo
2. Commitnete modul do GitHub repozitare. Zadna slozka/soubor aplikace nesmi byt v .gitignore. Repa vytvorena odoo.sh mohou ignorovat dulezite cesty (napr. /lib). Nahrajte vsechny adresare a soubory modulu
3. Deployujte cilovou vetev projektu odoo.sh, nebo pockejte na automaticky build, pokud to nastaveni predpoklada.
Jak nainstaluji aplikaci na vlastni server?
2. Restartujte server Odoo;
3. Zapnete vyvojovsky rezim (technicka nastaveni);
4. Aktualizujte seznam aplikaci (nabidka Aplikace);
5. Najdete aplikaci a kliknete na Activate/Install;
6. Postupujte podle pokynu na strance aplikace, pokud existuji.
Aplikace ma dalsi rozsireni. Mohu je koupit pozdeji?
Ano. Odoo automaticky prida zavislosti do kosiku: vylucte jiz zakoupene nastroje, abyste neplatili dvakrat.
Nasadil jsem aplikaci na Odoo.sh a v testech vidim varovani/chybu
Cervene/oranzove varovani neovlivnuje funkce aplikace. Nase moduly obcas neprojdou standardnimi automatickymi testy, protoze ty predpokladaji chovani, ktere je v rozporu s cili aplikace. Napriklad menime vypocet ceny, zatimco testy Odoo porovnavaji konecnou cenu se standardnim algoritmem.
Nejprve zkontrolujte funkce nasazene databaze. Funguje vse?
Pokud se stale domnivate, ze varovani ovlivnuje skutecne funkce, kontaktujte nas a poslete kompletni instalacni protokoly a uplny seznam nasazenych modulu (jadro a treti strany).
Mohu si aplikaci koupit primo u vas?
Ne, nastroje siritime pouze pres oficialni obchod aplikaci Odoo.
Chtel bych slevu
Bohuzel nemame technicke prostredky na individualni ceny.
Mohu aplikaci nainstalovat na databazi Odoo Online (SaaS)?
Ne, aplikace tretich stran nelze pouzit na Odoo Online. Odoo SaaS tuto moznost blokuje.
Nastroj zavisi na jinych aplikacich. Mam je koupit?
Ano, nastroj vyzaduje vsechny moduly oznacene v zavislostech. Cena na strance aplikace je jiz zahrnuje.
Jaka je cena modulu v americkych dolarech? Proc se zmenila?
Ceny nasich modulu jsou v eurech. Obchod Odoo prevadi ceny do jinych men podle vnitrniho kurzu. Proto se cena v americkych dolarech muze zmenit pri aktualizaci kurzu.
Znění aplikace a webu v jiných jazycích než angličtině je s pomocí AI a sladěné s oficiálními překlady Odoo. Pokud si všimnete chyby, odešlete tiket o správnosti překladů a opravíme to.
Demonstrační databáze Odoo (živá náhledy)
Pro tuto aplikaci můžeme poskytnout bezplatnou personalizovanou demodatabázi.
Ke kontaktu nepotřebujete telefon ani kreditní kartu. Stačí krátká e-mailová registrace, která netrvá déle než 30 sekund.
Na vaši žádost připravíme individuální databázi živého náhledu, kde můžete asi dva týdny testovat a ověřovat předpoklady.
Chyba Výkazy
Pokud narazíte na chyby nebo nekonzistentní chování, ozvěte se. Opravy do 60 dnů od nákupu garantujeme a nástroje vylepšujeme i poté.
Ke kontaktu nepotřebujete telefon ani kreditní kartu. Stačí krátká e-mailová registrace, která netrvá déle než 30 sekund.
Přiložte co nejvíc podrobností: snímky obrazovky, protokoly serveru Odoo a úplný popis reprodukce. Pracovní plán (je-li chyba potvrzena) nebo pokyny (jinak) obvykle trvají několik pracovních dní.
Veřejný Vlastnosti Požadavky Modul Nápady ZDARMA Vývoj
Jsme silně motivováni zlepšovat nástroje a vděční za každou zpětnou vazbu. Pokud jsou požadavky veřejně užitečné a dají se efektivně implementovat, tým je zařadí na seznam úkolů.
Takový seznam úkolů se zpracovává pravidelně a nepředpokládá příplatky. I když nemůžeme slíbit termíny a finální návrh, může to být dobrý způsob, jak získat požadované funkce bez investic a rizik.
Ke kontaktu nepotřebujete telefon ani kreditní kartu. Stačí krátká e-mailová registrace, která netrvá déle než 30 sekund.
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