Message / Note Editing v.12

The tool to correct accidental mistakes in messages and notes

18.0 17.0 16.0 15.0 14.0 13.0 12.0 11.0 10.0 9.0 8.0

38€

Buy in the Odoo Apps Store

The tool does not require extra dependencies beside standard Odoo apps.

Current version: 12.0.1.1.5

Enterprise

Community

Odoo.sh

Messages' and notes' changes are distinguishable

Only the author has rights to edit records

Features
Support

You have logged a long note and suddenly understand that there is a mistake. Some mistakes, such as misprints, are just irritating. Others, such as commercial offer peculiarities, might have critical consequences since they mislead you or your colleagues. Faced that situation Odoo users attach a new message. However, it is a bad option: everything becomes ambiguous, and contradictions disorient users. The proper solution is to update a current note, but to keep a clear history of changes for references. The app is the tool to address this challenge.

Simple Editing

Editing is simple: push the 'pencil' button, introduce a change, and save it.
Update body content any time from document threads, form channels, and from direct discussions.

Screenshots

Thread before changes

Wizard to update comment (only body is editable)

Thread after changes

Universal Use for all Communications

The tool works for logged notes, sent messages, and activity feedbacks. To avoid confusions system messages are purposefully forbidden to update.
In case live chat is installed, its messages become also editable. Being changed such messages are marked red internally, while website visitors access only changed results.

Screenshots

Notes and messages to edit

Updated LiveChat messages are marked as usual messages and notes do

Public visitors access only a final version of a message

Change messages from Odoo channels

Even direct messages are possible to update

Modified messages are distinguishable in Odoo Inbox

Safe Updates

Modified records are marked red: nobody is confused.
Users are allowed to edit only own messages and notes.
Updates are kept in clear and easy-reached history. Refer it in case of arguable issues.

Screenshots

History of updates is kept for references

Users might modify only own messages and notes

Live Chat messages might be also changed

Great app!

This application does what it promises. Works very well. Also great service from Odoo Tools.

— Henrietta Hako-Rita in the Odoo Apps Store

The sales team was so excited when I installed this module.

The module works exactly as described. This was a feature the sales team had requested for a long time. It was really frustrating for them when the saved a note with typos or errors and could not fix them. Install went smoothly

— Randall Risser in the Odoo Apps Store

This company provides QUALITY Add-On's for Odoo

We've bought a number of add-ons from this company and been pleased with every single one of them.

— agrover@mediaimages.com in the Odoo Apps Store

Exactly what we needed.

Thanks for a great module - comments editing is exactly what we needed!

— Volodymyr in the Odoo Apps Store

Bug Report Raise Question Share Features Ideas

Bug reporting

In case you have faced any bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes within 60 days after the purchase, while even after this period we are strongly interested to improve our tools.

No phone number or credit card is required to contact us: only a short email sign up which does not take more than 30 seconds.

Please include in your request as many details as possible: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).

Public features requests and module ideas (free development)

We are strongly motivated to improve our tools and would be grateful for any sort of feedback. In case your requirements are of public use and might be efficiently implemented, the team would include those in our to-do list.

Such a to-do list is processed on a regular basis and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.

No phone number or credit card is required to contact us: only a short email sign up which does not take more than 30 seconds.

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