OwnCloud / NextCloud Odoo Integration v.8
Manage Odoo documents in OwnCloud/NextCloud (bilateral sync)
Odoo documents are put in OwnCloud regularly (by default once an hour). Till a synchronization is completed, attachments work in a standard Odoo way
With a first sync, the app creates OwnCloud directories, which structure repeats Odoo database logic: 'Odoo/ Model / Object / Attachment'. For instance, 'Odoo / Sale Order / SO-001 / commercial_offer.pdf'. OwnCloud users easily find, access and edit Odoo files
All synced Odoo attachments are opened through OwnCloud, including preview managers based on OwnCloud configurations and documents' extensions (e.g. OnlyOffice editor might of use for inline editing of .doc files)
Rename folders and files in OwnCloud without any doubts
Bilateral integration
- When a new filed was uploaded to OwnCloud, it would appear in a related Odoo document in attachments
- As soon as any OwnCloud user edited a document, a linked Odoo attachment forwards to the updated version
- If a file is removed from OwnCloud, a related Odoo attachment is also deleted
- Backward integration relies upon folders' structure. Thus, if you added a document to 'Odoo / Sales Order / SO-001', a new file would be added to the attachments of the sale order number one.
Frequently Asked Questions about OwnCloud / NextCloud Odoo Integration Odoo v.8
May I change frequency of sync jobs?
Yes, you can. To this end:
Turn on debug mode
Go to technical settings > Automation > Scheduled jobs
Find the jobs 'Synchronize attachments with cloud' and 'Update attachments from cloud'.
Take into account that you should not make them too frequent. It is preferable this job is finished until a new one is started. Thus, the configuration should depend on how many items you to sync you have. Usually, the frequency is set up between 15 minutes to 4 hours.
Make also sure that you have set up enough time limits in your Odoo configuration file. Thus, LIMIT_TIME_CPU and LIMIT_TIME_REAL parameters should be equal or bigger than planned cron job time. Starting from the version 13 consider also the parameter LIMIT_TIME_REAL_CRON.
An import notice for Odoo.sh clients: the maximum time for cron job might be set up as 15 minutes only.
May I configure different structure of synced directories rather than assumed by sync?
No, this feature is available only from version 15. Prior to that version, the module works with the pre-defined structure of folders:
Odoo - a core folder for sync
Models - folders for each Odoo document type. For example, 'Projects', 'Partners'. Distinguished by domain there might be more specific folders: e.g., 'Customer 1 Projects', 'Projects of the Customer 2', 'Internal Projects', etc.
Objects - folders for each document, e.g. 'Project 1' or 'Customer 1'
Files and folders related to this Odoo document to be synced.
As a result you may have for instance:
Odoo / Projects / Project 1 / files and folders related to the project 1
Odoo / Customer 1 Projects / Project 1; Odoo / Customer 2 Projects / Project 3, ...
Odoo / Customers / Customer 1 / files and folders related to the customer 1
This structure is always flat, meaning that there are only those levels of hierarchy. Thus, it is correct that various document types can't be done within the same structure. Within the folder 'Customer 1' we can't keep the files related both to sale orders, invoices, and projects. Each of those document type has an own (or a few own) folders. Otherwise, we will not have a chance to make backward synchronisation, since there would be no criteria to rely upon.
Should I set up specific users accesses in Odoo?
No, the tool relies upon a single user end point. It means that all sync processes are done under a single cloud admin (app). Access rights for created folders / files are not automatized. You should administrate those rights in your cloud storage solution.
Where would be synced fields stored? Are they duplicated to Odoo and clouds?
The app assumes that the binary content of attachments is kept in Cloud Client instead of the Odoo server. So, such attachments in Odoo become of the URL type, and you may any time access them either from the attachments box or from the Cloud Client.
After the setup, no manual actions are required, as the synchronisation is fully automatic. Just decide which Odoo document types should be synced and set up a related model to sync for each of those (Customers, Sale or Purchase Orders, Tasks, Projects, etc.).
Can I have a few folders for the the same document type? For example, internal projects and customer projects?
Yes, you can. To that goal, prepare a rule for each, and then those apply filters: for example by type of a project.
Try to make filters self-exclusive in order a document can be definitely assigned. For instance, 'customer but not supplier', 'supplier but not customer'. Otherwise, a specific document folder would jump from one model to another.
Do I need only the Cloud Storage Solution app?
No, the tool is only a technical core. You also need the connector for your cloud client.
Is it Okay if I had many objects to sync, for example, 10000?
Yes, although in the case of many folders/attachments that need to sync, the process might be slow. Simultaneously, our clients reported the environments with >10k partners and ~5k product variants to be synced, and the processes were acceptable.
A few points to emphasize:
- The sync is constructed so that any item will be synced and not lost, although it might not be fast. It is guaranteed by first-in-first-out queues and by each job committed.
- The number of objects might be limited logically. The models' configuration lets you restrict the sync of obsolete items (e.g., there is no sense in syncing archived partners or orders done 2 years ago).
Is it possible to make synchronisation real-time?
No. We have strong reasons to avoid real time sync:
Performance issues. In case a sync is real time, each file upload will result in the loading screen.
Conflict issues. If 2 users simultaneously change an item, it might lead to unresolved situations. In case of regular jobs we can fix it afterwards, while in case of real time we would need to save it as some queue, and it will be even more misleading for users.
Functionality issues. In particular, renaming and restructuring of items. In the backward sync the tool strictly relies upon directories' logic, and during each sync 100% of items are checked. In case it is done after each update, it will be thousands of requests per second. If not: changes would be lost.
May I sync attachments to a few cloud clients
No, this feature becomes available only from version 15.
We use a special editor in our clouds (e.g. OnlyOffice, Office 365, etc.). Would files be opened in that editor?
Yes, depending on your cloud client configuration.
May I update OwnCloud tags using the connector?
No, the tags are not synchronized. We considered this feature previously, but made a decision not to introduce such a feature due to a number of reasons:
The connector library doesn't support getting or updating OwnCloud tags
Odoo attachments do not have the attribute 'tags' and it is not fully clear when those tags would be assigned to users.
Since the app provides bilateral sync, there might be critical conflicts during sync which would be difficult to resolve.
What are the update policies of your tools?
According to the current Odoo Apps Store policies:
- Every module bought for version 12.0 and prior gives you access to all versions up to 12.0.
- Starting from version 13.0, every module version should be purchased separately.
- Disregarding the version, purchasing a tool grants you a right to all updates and bug fixes within a major version.
Please note that the faOtools team does not control those policies. For all questions, please contact the Odoo Apps Store representatives directly.
How can I install your app on Odoo.sh?
The most straightforward approach is to use the Odoo store's built-in workflow:
1. Open the module's page and click the button Deploy on odoo.sh
2. After that, you will be redirected to the GitHub page. Log in to your account, then click 'Create a new repo' or use an existing one. Please ensure your repository is private. It is not permitted to publish the apps under the OPL-1 license. If necessary, create a new repo for your Odoo.sh project
3. Then, go to odoo.sh and click the Deploy button. In the pop-up window, submit the decision and click 'Continue.' This action will trigger the installation process.
These steps will install the app for your project's production branch. If you want to deploy the apps for other branches or update the module, you should undertake the following actions:
1. Upload the source code for the app from the Odoo store
2. Commit the module to a required GitHub repository. Ensure none of the app folders/files are ignored (i.e., not included in your repo's .gitignore). Repositories are automatically created by odoo.sh and may include some crucial items by default (e.g., /lib). You should upload all module directories, subdirectories, and files without exceptions
3. Deploy a target branch of the odoo.sh project or, if your settings assume that, wait until it is automatically built.
How should I install your app on my own server?
2. Re-start the Odoo server;
3. Turn on developer mode (technical settings);
4. Update the apps' list (the apps' menu);
5. Find the app and push the button 'Activate'/'Install';
6. Follow the guidelines on the app's page if those exist.
I noticed that your app has extra add-ons. May I purchase them afterwards?
Yes, sure. Simultaneously, Odoo automatically adds all dependencies to a cart, so you should exclude previously purchased tools to avoid double payment.
I deployed your app on Odoo.sh and see warning/error in tests
A red/orange warning does not influence the app's features. Regretfully, sometimes our modules do not pass standard automatic tests since the latter assume behaviour that conflicts with our app's goals. For example, we change the price calculation, while the standard Odoo module tests compare the final price to a standard algorithm.
So, first of all, please check the deployed database features. Does everything work correctly?
If you still assume that the warning influences real features, please contact us and forward full installation logs and the full list of deployed modules (including core and third-party ones).
May I buy your app from your company directly?
No, we only distribute the tools through the official Odoo apps store.
I would like to get a discount
Regretfully, we do not have the technical means to provide individual prices.
May I install the app on my Odoo Online (SaaS) database?
No, third-party apps can not be used on Odoo Online. Unfortunately, Odoo SaaS blocks such a possibility.
Your tool has dependencies on other app(s). Should I purchase those?
Yes, our tool requires all modules marked in dependencies to work correctly. The price marked on the app page already includes all necessary dependencies.
What is the price for the module in US Dollars? Why did it change?
The price for our modules is set in euros. The Odoo store converts prices to other currencies according to its internal exchange rate. Thus, the price in US Dollars may change when the exchange rate is updated.
App and website wording in languages other than English is AI-assisted and aligned with official Odoo translations. If you spot a mistake, send a translations-correctness ticket and we will fix it.
Bug reporting
If you encounter bugs or inconsistent behaviour, do not hesitate to contact us. We guarantee to provide fixes within 60 days of purchase and are intensely interested in improving our tools even after this period.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
Please include as many details as possible in your request: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).
Public features requests and module ideas (free development)
We are strongly motivated to improve our tools and would be grateful for any feedback. If your requirements are of public use and might be efficiently implemented, the team will include those in our to-do list.
Such a to-do list is processed regularly and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
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