KnowSystem: Knowledge Base System v.15
The tool to build deep and structured knowledge base for internal and external use. Knowledge System. KMS. Wiki-like revisions
This is a full-featured Odoo knowledge management tool to be used in any industry and by any firm. The app serves to accumulate, curate, utilize, and share organizational knowledge within your company and outside it.
- a core of knowledge management. It might be used stand-alone as a complete internal knowledge base system. Son prix est 398€.
- an optional module, which let you publish articles to website, share them with portal users, and use website builder to update articles. The features assumed by this add-on are marked by the icon . Son prix est 40€.
- an optional extension to KnowSystem: Website and Portal to design website documentation pages based on knowledge base articles. The features assumed by this add-on are marked by the icon . Read the full description on the related page. Son prix est 60€.
- an optional module, which let you add and show custom fields for articles (backend). The features assumed by this add-on are marked by the icon . Son prix est 48€.
- an optional free module, which shows custom fields on website and portal pages (frontend). The features assumed by this add-on are also marked by the icon .
- an optional extension to KnowSystem: Website and Portal to prepare FAQ/documentation for Odoo eCommerce product pages. The features assumed by this add-on are marked by the icon . Read the full description on the related page. Son prix est 28€.
- an optional module, which let you translate articles, sections and tags for installed in Odoo languages. The features assumed by this add-on are marked by the icon . Son prix est 10€.
Fast and comfortable knowledge recording
Drag and drop building blocks of the backend or website editors to construct professional-looking articles. Create and use knowledge templates. Switch to raw code editor if needed
Single view KMS navigation
Filter articles by the hierarchy of sections, by the tree of tags, or by knowledge types. Select articles step by step and proceed with mass actions. Sort and search in seconds
Get benefit of knowledge
Instantly access knowledge base from any Odoo documents. Reference articles in messages and activities. Organize learning tours. Prepare instructions, guidelines, or eCommerce FAQs. Print or share knowledge
Wiki-like revisions
Restore any article version at any moment: the app keeps the history of knowledge updates. Breaking becomes harder than restoring
Portal or public knowledge base
Share articles with your partners or publish knowledge for any website visitor
Website documentation builder
Combine organizational knowledge into advanced documentation with comfortable navigation and search
Knowledge system statistics
Control views of articles, likes, dislikes, contributions. Motivate discussions
Applied in any functional area
Use the app for any knowledge management business goal and for any set of Odoo apps.
Best knowledge base system for Odoo!
Excellent app and exceptional after-sales support.
Really well thought-out product and one of the best features is the contextual help by means of the tags. Really a game changer for us.
Keep up the great work FaOtools!
Outstanding app! Tremendous value for money, an absolute must have!
One of the features sorely lacking from Odoo has been a robust Wiki/documentation system. Using third party platforms is a massive headache: yet another system to maintain, users get distracted switching back-and-forth, and errors get made. Then you have to worry about training, additional logins, etc.
KnowSystem feels like a native/core app, is very well-polished, and extremely fast. It's accessible from any screen, and the search results are instant (none of the latency inherent with most apps).The interface is elegant yet powerful, with robust access control, rich editing features, and version control. It's simple to revert to previous entries, view audit trails, etc. It's very intuitive for anyone familiar with Odoo; onboarding takes just a few minutes. The user guides are excellent.
This is invaluable for any organisation with a lot of documented information, SOPs, ISO compliance, or similar. If you're using eLearning, it's great for creating a help system / reminders. For example, noting key takeaways or specific instructions. The user can be in MRP, Sales, or any other function, and instantly lookup a guide. Since it overlays whichever screen you're in, it doesn't interrupt the workflow.
This dramatically increases efficiency, minimises questions, and helps keep everyone on the same page.
Oh, and customer service is excellent, faOtools stands behind their product. Thank you!
KnowSystem is excellent - OdooTools offer great support, are very helpful and responsive
Our company needed the ability to add a Knowledge Base to our Odoo portal website for our customers to access article content on a membership-only basis. KnowSystem provided this and much more, along with ability to add search by section, set permissions to allow only certain partners access to articles by tag etc. OdooTools have been very helpful and implemented several features we suggested including automatic redirect upon login, customisable filters and a social sharing capability on articles. Overall a great app by a great company, something that massively adds to Odoo's capabilities and is something that everyone could benefit from using.
Very functional application and responsive support
Our company produces medical laser equipment and we use KnowSystem to streamline the knowledge base of our company. Convenient search system and classification of content, as well as access rules for groups and even for individual users.
Great app and professional team
The app is great the the team is very professional in both response timing and problem solving.
Highly recommended.
Marco from ALO.zone.
Excellent system
Excellent system.
A great tool from some very nice developers!
KnowSystem is a great tool and a game changer for us. Finally a place to put all our company know-how. I highly recommend it. And also important to us: We got great support from FaOtools too. A rare thing in this busy world. thx!
Excellent app and support.
Great app and a very helpfull support. Openess to improve their products is outstanding.
Single-view knowledge navigation
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Prepare the hierarchy of knowledge sections to instantly switch between knowledge areas
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Define the tree of tags for quick navigation and deeper knowledge structuring
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Introduce knowledge base typology to distinguish kinds of articles in a single click
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Create, update, and reorder tags, sections, or types right from the KnowSystem interface. Print all articles related to a certain tag or a section
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Instantly search KMS sections and tags right on the navigation panel
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Manage and launch learning tours
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Sort knowledge articles by views, a score of likes, title, author, section, create and write dates
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Pick articles up step by step: the selection is not cleared with a new search or when you opened a record. Proceed mass action(s) for all chosen items
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Update knowledge in batch: assign new section, change or remove tags, print multiple articles as a single PDF, follow/unfollow discussions, publish/unpublish articles, export articles to an Excel table, archive or restore items, add articles to learning tours and documentations, mark knowledge records as favorite, duplicate articles
Fast, comfortable, and professional knowledge recording
Safe backend editor
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Drag and drop building blocks to write a new article right in the Odoo backend interface. The process is simple while the result is professional looking
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Edit blocks styles, re-order Knowledge elements, change the width and height of items
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KnowSystem editor relies upon strict HTML structures which are in the most cases compatible with printing and messaging layouts
Advanced website builder
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Apply advanced styles and complex widgets by using the Odoo's built-in website editor
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Exploit Odoo website know-hows: numerous snippets and animations, style templates, and options
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Rely upon the website editor to prepare nice-looking portal knowledge pages. Avoid using that for internal or printing purposes: advanced styles often contradict printing and composer layouts
Raw HTML interface
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At any moment switch to raw code view to update articles' HTML
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Optionally replace the backend editor with the XML editor to rely fully on the website builder and edit only raw code in the backed
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Introduce any HTML tags and styles, including Bootstrap ready elements and iframes
Knowledge templates
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Prepare new knowledge templates or save any existing article as a template
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Use templates to create new articles to save time or keep uniform styles
Get benefit from your knowledge
Knowledge system for any Odoo document
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Turn on the setting 'Articles by Documents' to add the quick entry for Knowledge base from any Odoo form view
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Search articles by tags, section, or content in a few clicks for a quick overview
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Link knowledge tags with Odoo document types to simplify the search of articles. For example, assign helpdesk tickets to the tag 'odoo/helpdesk': the latter would be entered by default for support requests objects
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Observe article content right from any Odoo object: there is no need to always switch to the KnowSystem advanced interface
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Turn on also the option 'KnowSystem in systray' to access knowledge from the Odoo systray disregarding the active interface
Apply knowledge in communication
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Turn on the option 'Articles in Email Composers' to let users reference or cite Knowledge records in Odoo messages
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Quickly observe articles related to a current document discussion. Instantly reference those by applying the Odoo editor command '/' > KnowSystem
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Update message body with knowledge content (it would be added to the end of a current message)
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Attach a PDF version of referenced article or articles
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Share knowledge links with your colleagues or partners. Configure the app to send backend, website/portal, or tokenized Odoo portal URLs
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Turn on the setting 'Articles in Activities' to insert articles or their links also to Odoo activities
Organize learning tours
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Turn on the option 'Tours' to be able to combine articles in a sequence of learning steps
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Add any knowledge to a tour in any order
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Launch a tour to follow certain steps of study one by one in the special interface
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Share learning tours with everybody or specific user groups. Control employees' progress in getting familiar with instructions and guidelines
Share and publish knowledge
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Turn on the setting 'Portal KnowSystem' to give KnowSystem access to external partners, and 'Public KnowSystem' - to website visitors
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Configure KnowSystem tags or publish articles to share knowledge content
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Combine articles in advanced documentation to cover a certain aspect of organizational or functional knowledge
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Turn on the option 'Portal Documentation' and 'Public Documentation' to make that documentation available for portal and public users respectively.
Website documentation builder
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Combine articles into advanced documentation sections to cover a certain business, organizational, or functional aspect
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To create a new documentation section just select and order KnowSystem articles. The app would generate a website page automatically
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Each KMS article might be used several times for different documentation sections
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The tool allows preparing an unlimited number of documentation pages structured by categories
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Flexibly customize documentation pages: show or hide introductions and footers, turn on/off the search bar and table of contents, add or remove preview images and texts
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The app lets flexibly share documentation categories and sections. Publish required documents to make them available for everybody, assign KnowSystem tags - to grant access to chosen Odoo partners
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Depending on user rights documentation might look different. Define what to do if a documentation user does not have access to included articles: to neglect restrictions, not show that knowledge pieces, or show a security warning
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Optionally show a table of contents for comfortable and quick navigation. The table of contents is constructed automatically according to the headers of included articles
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Turn on the search bar for documentation. It is possible to find matches in a whole text or only in headers, to make keywords case sensitive or insensitive
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Apply versioning for documentation to avoid double work in preparing specifications, user manuals, or software guidelines.
Partner knowledge base portal and public knowledge system
Knowledge in Odoo portal
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KnowSystem lets organize a web portal personally for each Odoo partner by selecting articles to be shared. To that end turn on the option 'Portal KnowSystem'
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Design an article specially for a definite company, or use the same knowledge experience among multiple clients
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Knowledge articles are available for portal users if: (a) the articles are published; (b) the articles have user-related tags
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To assign a KnowSystem tag for a partner do one of the following: (a) go to a partner form and enter the field 'KnowSystem tags'; (b) on a tag form define 'Allowed partners'
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Optionally allow partners to print knowledge pieces, like or share articles
Public KMS
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To make self-service possible: make your knowledge base available also for unauthenticated users. To that end turn on the option 'Public KnowSystem'
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Only articles which are published would be available for visitors
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To publish specific knowledge parts: apply the mass action 'Publish' or push the button 'Actions > Publish on website' on an article form
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To show tags and article types in the portal and website do not forget to publish them. Knowledge sections would be shown only if they have articles for observation
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Customize the knowledge portal: hide/show the navigation by tags and types or the whole navigation, prepare introduction or navigation hints, and add section tooltips.
Interactive and evolving knowledge base
Teamwork and use
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The history of article revisions is kept in Odoo in a similar way it's done in Wikipedia. If one of the Odoo users breaks something, it takes 2 clicks to recover a proper knowledge version
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Users might take part in article discussions and be subscribed for updates
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Control statistics by articles: contributors, number of views, likes, and dislikes, how frequently they are used in messaging, who marks them as favorite
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Set activities to improve the knowledge base
Multi-lingual knowledge
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KnowSystem lets you translate articles in the languages installed in Odoo. In such a way users might read and edit articles in a language of their preferences
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To avoid double work, article content might be copied from another language (the button 'Copy from another translation' under the article content). Simultaneously, make sure you actually require multi-lingual regime: all articles should be anyway kept updated in all Odoo languages
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To update knowledge translation you should change your user preferences to a required language. Then, go to an article and introduce changes as usual.
Design eCommerce FAQ or documentation
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The tools allow adding the product knowledge entry to all eCommerce product pages
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Optionally hide that for specific templates (the setting 'Do not show eCommerce FAQ') or for the whole eShop on a particular website (the configuration option 'FAQ view' - 'Do not show')
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Introduce your own title for the button (the website setting 'FAQ button text'). By default, it is ' Frequently asked questions'. But you can change that to any, e.g. 'Product docs' or 'Instructions'. Simple HTML tags are allowed for that goal
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Show product knowledge as a link to the main knowledge portal interface (choose 'KnowSystem portal link' for the option 'FAQ view'). In this way, when clicked users are redirected to the full KnowSystem navigation but are restricted by articles linked to the current product
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Alternatively, the tool allows triggering a popup with all found articles accordion (choose 'Popup accordion' for the option 'FAQ view'). Thus, users are able to check articles without leaving a product e-Shop page
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Establish links between product templates and KnowSystem to cumulate Odoo eShop knowledge. Show articles for specific sets of attribute values and hide them for others. For example, to have different FAQs for steel and aluminum tables
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Define its own knowledge for Odoo attributes or attribute values disregarding actual products. For instance, complementary documentation for all variants that have 'legs' or 'custom legs'
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Apply global settings of how to find articles for all eCommerce product pages. In this way, the app lets have the same FAQs basis for all sold items on a particular website
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It is possible to define KnowSystem sections, tags, or specific articles on each layer. A knowledge piece would be selected if it satisfies any of the criteria. For sections and tags, child nodes would be also taken into account
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Articles are shown on product pages only if a user can access those articles. Thus, website visitors would see only published ones.
Any business and functional area
KnowSystem is a universal knowledge management tool that might be configured to any business goal and any set of Odoo apps: helpdesk, marketing, IT, HR, project management, so on and so on. Typical use cases are:
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Helpdesk - once faced a challenge, its solution might be recorded in KnowSystem for repeated usage by co-workers and for self-service by clients
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Sales and CRM - salesperson helper to find information about products and offers, frequently asked customer questions
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Project management - to keep and easily retrieve knowledge of existing solutions, tools, hints, and experiments
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HR - to prepare instructions, guidelines, learning tours and training, and any codified knowledge of routine in your company
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Marketing - to organize Odoo's online library of product use cases, expert knowledge, and well-structured documentation
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Legal issues - systematize your policies, contract/approval management, keep the full classifier of trademarks, licenses
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Informational technologies - share easy-reached manuals and configuration guidelines.
Custom knowledge system attributes
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Custom attributes' creation does not require any technical knowledge. In order to show a new property for knowledge base articles, just add a new field and enter details
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It is possible to add custom fields of the following types: single-line text (char), simple text without formatting (text), rich text (HTML-formatted text), integer or float numbers, drop-down choice with your own options (selection), checkbox (boolean), date or date and time, binary (a file to upload), reference to another Odoo document (e.g. for sale order, contact; many2one)
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The tool lets you comfortably select an interface position of a custom field from a closed list of options
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Distinguish knowledge articles by types in order to show properties only for suitable ones. Thus set of attributes for 'user guidelines' and 'technical specifications' might be different
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Mark a custom field required to force users to enter values
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The app might work for both the KnowSystem backend and the knowledge share portal
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Custom knowledge system fields might be imported and exported
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The rights to create custom fields belong only to KnowSystem administrators.
Secured and shared knowledge
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Security for internal and for portal/public users differs
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For the company employees: KnowSystem considers user groups which are defined per articles, sections, and tours. Look at the tab 'Restrict to' on forms of those objects. If that field is not defined, a document is considered 'global' and each internal user may read it
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For portal / public users: KnowSystem takes into account tags and whether an article is website-published. A knowledge tag has a field 'Allowed partners', which may grant access to portal users for articles with this tag. Website published pages are available for any external visitor
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Rights to administrate Odoo knowledge management system belongs to 2 user roles: KnowSystem Editor and KnowSystem Administrator. If you want a user to create and edit articles, a user should belong to one of those groups
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Odoo users always may access an article if he/she is an author of that article disregarding further restrictions
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Rights for a knowledge section are defined not only according to this section but also according to all its parents. For example, if a user can't access 'sales', he/she would not be able to access 'sales/crm' disregarding whether 'crm' is available for his/her user group.
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Odoo user |
KnowSystem Editor |
KnowSystem Admin |
Portal user |
Public user |
| Articles | read related to his/her user groups and sections | read, create, edit, archive related to his/her user groups and sections | read, create, edit, delete any | read published articles and articles related to partner-related tags | read published articles |
| Sections | read related to his/her user groups | read, create, edit, archive related to his/her user groups and sections | read, create, edit, delete any | read all sections of available articles | read all sections of published articles |
| Tags | read any | read, create, edit, archive any | read, create, edit, delete any | read published ones | read published ones |
| Article Types | read any | read any | read, create, edit, delete any | read published ones | read published ones |
| Tours | read related to his/her user groups | read, create, edit, delete related to his/her user groups | read, create, edit, delete any | no access | no access |
| Misc | may like/dislike, add to favorites, print, take part in discussions | may configure options | may like/dislike an article |
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Questions fréquentes sur KnowSystem: Knowledge Base System Odoo v.15
Je ne vois aucune différence entre les textes des révisions.
Les révisions enregistrent non seulement les changements de texte, mais aussi toute mise à jour de styles (techniquement, lorsque vous changez le code source HTML d'un article). Certaines ne sont pas évidentes au premier regard (p. ex. la taille de police d'un seul mot). D'autres peuvent être importantes. Toute séquence Edit > modifier quelque chose dans l'article > Save crée toutefois une nouvelle révision.
Puis-je ajouter une vidéo YouTube/ Vimeo / Dailymotion / Youku dans un article ?
Oui, vous pouvez intégrer une vidéo de ces services dans les articles depuis le backend Odoo et depuis le constructeur de site. Pour cela, ajoutez un bloc avec une image > cliquez sur l'image > sélectionnez ‘Video’ > saisissez l'URL du média.
Attention : ces vidéos sont incluses en iframes, et certains navigateurs peuvent bloquer la lecture jusqu'à ce que l'utilisateur l'autorise explicitement.
Comment rendre une section visible sur le site Web ?
Dans KnowSystem, une section devient visible sur un site Web si elle est publiée et contient au moins un article. Même avec des sous-sections, elle reste invisible s'il n'y a aucun article dans la section elle-même. Cela évite les sections vides et rend le portail KnowSystem agréable et facile à parcourir. Pour afficher la section sur le site, ajoutez un article d'introduction ou général qui décrit ou liste brièvement les articles des sous-sections.
Comment partager un article avec un partenaire externe ?
Clic droit sur n'importe quelle étiquette du panneau de navigation gauche - Create
Trouvez le champ 'Allowed partners'. Par exemple 'clients - azure interior' pour donner accès au partenaire 'Azure Interior'. Vous pouvez aussi faire l'inverse : attribuer les étiquettes KnowSystem directement sur la fiche partenaire
Ouvrez ensuite l'article voulu (ou faites de même avec l'action 'Mass update' pour plusieurs enregistrements) :
S'il est publié : dépubliez-le si vous ne voulez pas le rendre disponible à tous les utilisateurs du portail et aux visiteurs publics
Attribuez l'étiquette venant d'être créée (dans l'exemple : 'clients - azure interior')
Désormais :
Tous les utilisateurs du portail liés au partenaire commercial 'Azure Interior' ont accès aux articles avec l'étiquette 'Azure Interior'
Aucun autre utilisateur du portail (si une autre étiquette n'est pas attribuée) n'a accès à ces articles
Les utilisateurs internes ne sont pas concernés et voient les articles selon la logique 'access to' des articles et des sections.
Pouvons-nous ajouter le bouton de sélection de langue pour le corps de l'article ?
Le bouton 'translate' n'est volontairement pas ajouté au corps de l'article par le module optionnel 'KnowSystem: Multi Languages'. Le HTML est très difficile à traduire dans le petit popup prévu par ce bouton. Il y aurait très peu de texte à traduire et beaucoup de parties HTML (que le traducteur lui-même pourrait casser).
C'est pourquoi, pour rédiger un article dans une langue donnée, vous devez vous connecter avec un utilisateur de cette langue. Ce peut être un autre utilisateur, ou vous pouvez changer temporairement les préférences de l'utilisateur actuel. Ensuite, toute mise à jour du corps de l'article se fera dans cette langue.
Vous pouvez aussi utiliser le bouton 'Copy from another translation' sous le corps de l'article, pour récupérer à tout moment le contenu depuis une autre langue (utile si l'article a été fortement mis à jour dans l'une des langues).
Comment intégrer une autre page web dans un article
Pour cela, vous pouvez utiliser des iframes. Passez l'article en éditeur de code HTML brut et insérez par exemple <iframe src="https://faotools.com/" style="width:100%;min-height:600px;"> </iframe>.
J'ai installé KnowSystem, mais je ne vois pas le bouton 'create' ni les autres boutons
Vous n'avez probablement pas attribué les droits KnowSystem à votre utilisateur. Choisissez le rôle 'KnowSystem Editor' ou 'KnowSystem Admin' et actualisez la page. Les boutons de contrôle devraient alors s'afficher.
Puis-je afficher un parcours d'apprentissage précis uniquement pour certains utilisateurs ?
Oui, en appliquant un groupe d'utilisateurs (p. ex. 'Sales Manager') qui doit suivre ce parcours. Si l'utilisateur appartient à ce groupe, il verra le parcours. Sinon, le parcours ne s'affiche pas. Cela fonctionne comme les droits de sécurité des articles et sections KnowSystem.
Notez que si un parcours n'a pas de groupes assignés, il est 'global' et visible pour tout le monde.
Comment modifier le pied de page et l'en-tête lors de l'impression des articles ?
L'en-tête et le pied de page des PDF d'articles viennent des mises en page de la société. Consultez Settings > General Settings > la section Business Documents. Vous y définissez le modèle de société utilisé pour tous les types de documents, y compris factures, commandes de vente, etc., et aussi pour les articles. Cette approche Odoo considère pied et en-tête comme un style général de société, non comme un attribut d'impressions particulières.
Comment lier les articles entre eux ?
Chaque article a des URL internes (backend) et de site Web (si l'option 'KnowSystem: Website and Portal' est installée). Cliquez sur le bouton 'Info' du formulaire d'article pour connaître les adresses web de cet enregistrement. Vous pouvez en insérer n'importe laquelle dans le corps de l'article comme hyperlien.
Puis-je modifier le code source HTML d'un article ?
Oui : activez les debug assets (sur l'écran d'aperçu des paramètres) et revenez à l'article en cours. En mode édition, vous verrez l'icône '</>'. Cliquez dessus pour consulter et modifier le HTML et les styles.
Quelles sont les politiques de mise a jour de vos outils ?
Selon les politiques actuelles de l'Odoo Apps Store :
- Chaque module achete pour la version 12.0 et anterieure donne acces a toutes les versions jusqu'a 12.0.
- A partir de la version 13.0, chaque version du module doit etre achetee separement.
- Quel que soit le numero, l'achat donne droit a toutes les mises a jour et corrections au sein d'une version majeure.
L'equipe faOtools ne controle pas ces politiques. Pour toute question, contactez directement les representants de l'Odoo Apps Store.
Comment installer votre application sur Odoo.sh ?
L'approche la plus directe est le flux integre de la boutique Odoo :
1. Ouvrez la page du module et cliquez sur Deploy on odoo.sh
2. Vous etes redirige vers GitHub. Connectez-vous, puis cliquez sur Create a new repo ou utilisez un depot existant. Le depot doit etre prive. Il est interdit de publier les applications sous licence OPL-1. Creez un nouveau depot pour le projet Odoo.sh si besoin
3. Ensuite, dans odoo.sh, cliquez sur Deploy, confirmez et cliquez sur Continue. L'installation demarre.
Ces etapes installent l'application sur la branche de production. Pour d'autres branches ou une mise a jour :
1. Telechargez le code source depuis la boutique Odoo
2. Commitez le module dans le depot GitHub requis. Aucun dossier/fichier de l'app ne doit etre ignore (.gitignore). Les depots crees par odoo.sh ignorent parfois des chemins importants (par ex. /lib). Envoyez tous les repertoires et fichiers du module
3. Deployez la branche cible du projet odoo.sh, ou attendez la construction automatique si vos parametres le prevoient.
Comment installer votre application sur mon propre serveur ?
2. Redemarrez le serveur Odoo;
3. Activez le mode developpeur (parametres techniques);
4. Mettez a jour la liste des applications (menu Applications);
5. Trouvez l'application et cliquez sur Activate/Install;
6. Suivez les consignes de la page de l'application s'il y en a.
Votre application a des modules complementaires. Puis-je les acheter plus tard ?
Oui. Odoo ajoute automatiquement toutes les dependances au panier : excluez les outils deja achetes pour eviter un double paiement.
J'ai deploye votre application sur Odoo.sh et je vois un avertissement/erreur dans les tests
Un avertissement rouge/orange n'affecte pas les fonctions de l'application. Parfois nos modules echouent aux tests automatiques standard, car ceux-ci attendent un comportement contraire aux objectifs de l'app. Par exemple, nous changeons le calcul du prix alors que les tests Odoo comparent le prix final a l'algorithme standard.
Verifiez d'abord les fonctions de la base deployee. Tout fonctionne-t-il ?
Si vous pensez encore que l'avertissement affecte les fonctions reelles, contactez-nous avec les journaux d'installation complets et la liste complete des modules deployes (coeur et tiers).
Puis-je acheter votre application directement aupres de vous ?
Non, nous distribuons les outils uniquement via le magasin officiel d'applications Odoo.
Je souhaiterais une reduction
Malheureusement, nous n'avons pas les moyens techniques de proposer des prix individuels.
Puis-je installer l'application sur ma base Odoo Online (SaaS) ?
Non, les applications tierces ne peuvent pas etre utilisees sur Odoo Online. Odoo SaaS bloque cette possibilite.
Votre outil depend d'autres applications. Dois-je les acheter ?
Oui, l'outil a besoin de tous les modules indiques en dependances. Le prix affiche sur la page inclut deja ces dependances.
Quel est le prix du module en dollars US ? Pourquoi a-t-il change ?
Le prix de nos modules est fixe en euros. La boutique Odoo convertit les prix selon son taux de change interne. Le prix en dollars US peut donc changer lorsque ce taux est mis a jour.
Les textes de l'application et du site web dans des langues autres que l'anglais sont assistés par l'IA et alignés sur les traductions officielles d'Odoo. Si vous remarquez une erreur, envoyer un ticket de traduction et nous le corrigerons.
Signalement de bogues
Si vous rencontrez des bugs ou des comportements incohérents, n'hésitez pas à nous contacter. Nous garantissons de fournir des correctifs dans les 60 jours suivant l'achat et sommes extrêmement intéressés par l'amélioration de nos outils même après cette période.
Vous n'avez pas besoin d'un numéro de téléphone ou d'une carte de crédit pour nous contacter. Vous ne devez passer qu'une courte inscription par courriel, qui ne prend pas plus de 30 secondes.
Veuillez inclure autant de details que possible dans votre demande : captures d'ecran, journaux du serveur Odoo, description complete de la procedure de reproduction du probleme, etc. Il faut generalement quelques jours ouvrables pour preparer un plan d'action concernant un probleme (si un bogue est confirme) ou vous fournir des recommandations sur la marche a suivre (dans le cas contraire).
Demandes de fonctionnalités publiques et idées de modules (développement gratuit)
Nous sommes fortement motivés pour améliorer nos outils et serions reconnaissants pour tout retour. Si vos exigences sont d'utilité publique et peuvent être mises en œuvre efficacement, l'équipe les inclura dans notre liste de tâches.
Une telle liste de tâches est traitée régulièrement et n'implique pas de frais supplémentaires. Bien que nous ne puissions pas promettre de délais ni de conception finale, cela pourrait être un bon moyen d'obtenir les fonctionnalités souhaitées sans investissements ni risques.
Vous n'avez pas besoin d'un numéro de téléphone ou d'une carte de crédit pour nous contacter. Vous ne devez passer qu'une courte inscription par courriel, qui ne prend pas plus de 30 secondes.
L'outil pour classer les pieces jointes Odoo en dossiers et synchroniser avec Google Drive, OneDrive/SharePoint, Nextcloud/ownCloud, Dropbox, Amazon S3, Box et NAS. Gestionnaire de fichiers. DMS
L'outil pour synchroniser les pieces jointes Odoo avec OneDrive dans les deux sens
L'outil pour synchroniser les pieces jointes Odoo avec Google Drive dans les deux sens
L'outil pour garder les mots de passe dans Odoo en usage partage. Coffres partages
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L'outil pour gerer des services sur creneaux, de la reservation aux ventes et avis
L'outil pour piloter Odoo depuis vos chats IA via MCP. Claude. Toute IA compatible MCP.
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L'outil attire l'attention sur les details essentiels et les avertissements du document