DropBox Odoo Integration v.12

The tool to automatically synchronize Odoo attachments with DropBox files in both ways

394€

The price already includes all necessary dependencies = 264€ (own price) + 130€ (Cloud Storage Solutions) .
Current version: 12.0.1.0.4

Enterprise
Community
Odoo.sh
The module recovers the 'Attachments' menu for any Odoo document removed in Odoo 12
Odoo document system is clear and comfortable to use. However, it is not designed to work with files as DropBox does. To process attachments users need to download a file, to change it, and to upload back. Documents are not synced locally and Odoo does not have powerful previewers. DropBox does not have such disadvantages. This is the tool to integrate its features into your Odoo business work flow. The app automatically stores all Odoo attachments in DropBox and provides an instant access to them via web links. In such a way users work with files comfortably in the cloud storage, while the results are fully available in Odoo.

Synchronization is bilateral. All Odoo attachments are put in DropBox regularly. DropBox files create attachments in Odoo in case they are placed in a correct folder. Look at the sections From Odoo to DropBox and From DropBox to Odoo

Integration is automatic in both ways. Based on scheduled jobs, Odoo send attachments to DropBox and retrieve files from there

Any Odoo document might be synced: customers, opportunities, sale or purchase orders, tasks or issues, employees or users, etc. You decide by your own which records should be in DropBox, and which should be left in Odoo

Synchronization works for any DropBox tariff, including Personal DropBox (Basic, Plus, Professional) and business DropBox (Standard, Advance, Enterprise)

The tool works fine with the Odoo Enterprise Documents module. For full compatibility and to reflect new module directories structure use the app Cloud Sync for Enterprise Documents. Look also at the section Odoo Enterprise Documents

All synced files are easily accessible though clicking on an attachment. You might also open a whole document folder by clicking on 'Open folder' on the attachment widget. This feature migth be optionally turned off: look at the section DropBox URLs

All sync activities might be logged. Control over files and folders creations, moves, name changes and removals. Just turn on the option 'Log sync activities' and access history through the button 'Sync logs'

New For each document of this type you may create a default directories' structure. When this folder is firstly synced, Odoo would generate default folders. For example, for all employees you may have pre-defined folders 'Scans', 'Scans/Official', 'Photos', etc.

The tool is compatible with Odoo reporting and mailing apps. If such an app faces a synced file, it retrieves a real content from DropBox. In particular, the reports 'always reload' feature and messages & mass mailing attachments work properly

Integration is based on a single user endpoint. It means that a single user login/password of DropBox is used. Afterwards for integrations Odoo would use that credentials disregarding an actual Odoo user

From Odoo to DropBox

Direct synchronization has 2 prime aims:
  • Prepare and keep updated folders' structure in DropBox
  • Upload new attachments to a correct folder
Folders

Odoo creates a convenient directory structure in DropBox: Odoo / Document type name / Document name / Files, where:

  • Odoo is a central directory for Odoo Sync in your cloud storage.
  • Document type is a synced Odoo model, for example, 'Sale orders', 'Opportunities', 'Customers'
    • You select document types by yourself. It might be any document type
    • Moreover, you might have a few folders for a single document type. Use Odoo domains to have not global 'Partners, but 'Customers' and 'Suppliers', not just 'Sale orders' but 'Commercial offers', 'To deliver', and 'Done orders'
    • With each sync Odoo would try to update document types' folders. Add a new document type at any moment. It will appear in DropBox with a next sync
    • You are welcome to introduce or change document types folder names at any moment in Odoo. Take into account: renaming in DropBox will be recovered to Odoo names
    • If you remove a model from integration, it will not be deleted from DropBox to keep already synced files safe. However, new documents of this type would not be synced
    • In case you removed a directory in DropBox, but it is still configured in Odoo, with a next sync a folder structure is going to be recovered (not files, surely).
  • Document is an exact object to sync. For instance, 'Agrolait' or 'SO019'
    • Documents are synced in case they relate to a synced document type and satisfy its filters. For example, you are not obliged to sync all partners, you may integrate only 'Customers' and 'Vendors' or only 'Companies', not 'Contacts'
    • Odoo would generate a folder in DropBox for each suitable document even for documents without attachments. It is needed for a backward sync to easily add new files
    • DropBox folder name equals a real document name. It relies upon Odoo name_get method. Thus, Odoo 'Michael Fletcher' (a contact of 'Agrolait') would be DropBox 'Agrolait, Michael Fletcher'
    • If an exact document changes its document type (e.g. a quotation is now confirmed), Odoo will automatically relocate its related folder to a proper parent directory (in the example: from 'Commercial offers' to 'To deliver')
    • In case a document relates to a few types (for instance, you have 'Vendors' and 'Customers', while Agrolait is both), this document folder would be put into the most prioritized document type. A document type priority is higher as closer to the top in Odoo interfaces it is
    • If an Odoo document is removed, the next sync will remove a corresponding DropBox directory
    • In case you remove a directory in DropBox, but it still exists in Odoo, DropBox folder structure would be recovered (while files would be unlinked in both Odoo and DropBox)
    • Folders renaming in DropBox will be replaced with Odoo names, Odoo document names are more important
  • Files are real files taken from Odoo attachments

The resulted path would be, for example, 'Odoo / Quotations / SO019 / commercial offer.png'.

The only exclusion of the rule are stand alone attachments which do not relate to any Odoo documents (their document type is 'ir.attachment'). Such attachments' path is 'Odoo / Stand Alone Attachments / image.png'.

The direct sync might take quite a long, since a lot of folders should be created. It is not recommended to make sync too frequent: once an hour or two hours is fine.

Files

With each direct sync, Odoo tries to find not yet synced attachments. If such attachments suit any document type to sync, a file will be uploaded to DropBox to a proper folder. In Odoo such attachments will become of 'url' type (look also at the section DropBox URLs). It means that a file is not any more kept in Odoo server space, but now it is in DropBox. Until sync is done, Odoo attachment remains binary and stores an actual file. Such approach helps Odoo to work faster.

If you unlinked an attachment from Odoo, it would be deleted in DropBox as well.

Take into account that file names should be managed in DropBox: each backward sync would recover DropBox names, Odoo is here less important.

From DropBox to Odoo

Backward integration aims to sync new files from DropBox to Odoo:
  • If a new file is added to a proper document folder (e.g. to 'Odoo / Customers / Agrolait'), the same attachment will be added to Odoo document (in the example – to 'Agrolait')
  • In document folders you can put not only files but also child folders. In that case a link for this folder (not its content) is kept in attachments
  • In case you rename a file in DropBox, it will be renamed in Odoo as well
  • Files' removal from DropBox leads to related Odoo attachments' removal
  • If you move a file to another document folder, in Odoo a related attachment would be re-attached to this new document. Take into account: if you move a file for a not document folder, this Odoo attachment will be deleted as it has been removed from DropBox
  • If you deleted a document type or document folder, their child files are deleted as well. Thus, Odoo would remove related attachments. The folders, however, will be recovered with a next direct sync. Folders' move to another directory is also considered as a removal. Avoid such situations by following the simple rule: folders are managed mostly by Odoo, files – mostly by DropBox.

Backward DropBox might take quite much time, since each folder should be checked (the more folders, the more time the backward sync requires). It is recommended to make frequency oftener than once an hour or two hours.

DropBox URLs

DropBox has a specific way to generate links for existing files and folders. In particular, there are no concepts of internal or private URLs. Instead, each DropBox item might get so-called shared URLs. Such shared links are either public or team-only. Moreover, the latter feature is available only for DropBox business account.

This tool relies upon share links' mechanics. It means, that each attachment link is either public (all personal DropBox accounts) or team-only (all business DropBox accounts).

Sometimes it is considered to be not fully safe. Although website URLs will be hardly known by external users, there is a slight chance that they become available as a result of some user actions. Besides, sharing links generation is not super fast and might make a sync process slower. That is why the feature to switch off sharing urls is introduced.

If checked, all DropBox urls in Odoo will be of type https://www.dropbox.com/home/Odoo/[PATH]. Such links will not work in quite a many cases. Thus, if you need to open DropBox files / folders from Odoo, do not switch off the feature 'No links to DropBox from Odoo'.

Misc peculiarities

  • Try to avoid the following symbols in folders' and files' names: *, ?, ", ', :, <, >, |, +, %, !, @, \, /,. Direct sync will replace such symbols with '-'. It is done to avoid conflicts with file systems.

Odoo Enterprise Documents

This tool is not in conflict with the 'documents' module provided by the Enterprise license. Attachments related to Enterprise folders would be synced as any other files: according to a document they relate to. In the most cases it means they would be linked to stand-alone attachments.

It is not always comfortable, and you might be interested in reflecting directories' structure introduced by the module 'Documents'. To this end the extension Cloud Sync for Enterprise Documents (its standard price is 44 Euros) is developed. This tool has the following features:

  • The documents hierarchy is reflected within the folder 'Odoo / Odoo Docs'
  • Each Odoo folder has a linked cloud folder. Take into account that folders created in the cloud storage will be synced as Odoo attachments. The key principle is: folders are managed by Odoo, files are managed by the cloud client
  • All files are synced with the same logic as usual attachments. Files created in Odoo will be added to the cloud storage and will be replaced with links in Odoo. Files created in cloud storage will generate attachments within a paired directory
  • Please do not name synced models as 'Odoo Docs'. This is the reserved name for Odoo Enterprise Documents

Preliminary steps

The tool depends on external libraries 'dropbox'. Install this library for your Odoo server through the commands: pip install urllib3,pip install dropbox

Business DropBox (Teams)

  1. Follow the url https://www.dropbox.com/developers/apps/create
  2. Choose DropBox Business API
  3. Grant the rights 'Team Member file access'
  4. Select any suitable name for the app and push the button 'Create app'
  5. Generate an access token and copy it
  6. Go to Odoo general settings > DropBox
  7. Introduce a generated token, check the box 'DropBox Team'
  8. Set an email of DropBox user. Inside this user folder all Odoo related items would be created and only after that they are shared to all other users. Under this user all files and folders are created, changed, moved, and deleted
  9. Choose a suitable name for the root Odoo folder, e.g. 'Odoo' or 'ERP'
  10. Press 'Save'
  11. Press 'Login and Confirm'
  12. Well done! Odoo is ready for sync with DropBox.

Create a DropBox team app

DropBox business app

Generate a new token

New DropBox token

Set up Odoo for DropBox integration

Odoo settings for DropBox team

Personal DropBox

  1. Follow the url https://www.dropbox.com/developers/apps/create
  2. Choose DropBox API
  3. Grant the rights 'Full DropBox'
  4. Select any suitable name for the app and push the button 'Create app'
  5. Generate an access token and copy it
  6. Go to Odoo general settings > DropBox
  7. Introduce a generated token
  8. Choose a suitable name for the root Odoo folder, e.g. 'Odoo' or 'ERP'
  9. Press 'Save'
  10. Press 'Login and Confirm'
  11. Press 'Sync'
  12. Share a created Odoo folder with other users in DropBox.

Create a DropBox app

DropBox API simple app

Generate a new token

Personal app access token

Set up Odoo for DropBox integration

Odoo settings for personal DropBox

Scheduled jobs

You may change the frequency of sync jobs. To this end:
  1. Turn on debug mode
  2. Go to technical settings > Automation > Scheduled jobs
  3. Find the jobs 'Synchronize attachments with cloud' and 'Update attachments from cloud'

Frequently Asked Questions about DropBox Odoo Integration Odoo v.12

Yes, you can. To this end:

  1. Turn on debug mode

  2. Go to technical settings > Automation > Scheduled jobs

  3. Find the jobs 'Synchronize attachments with cloud' and 'Update attachments from cloud'.

Take into account that you should not make them too frequent. It is preferable this job is finished until a new one is started. Thus, the configuration should depend on how many items you to sync you have. Usually, the frequency is set up between 10 minutes to 4 hours.

Make also sure that you have set up enough time limits in your Odoo configuration file. Thus, LIMIT_TIME_CPU and LIMIT_TIME_REAL parameters should be equal or bigger than planned cron job time. For Odoo 13 consider also the parameter LIMIT_TIME_REAL_CRON.

An import notice for Odoo.sh clients: the maximum time for cron job might be set up as 15 minutes only.

Yes, you can. To that goal you should prepare a separate sync model on the configuration tab. Then, for each of those apply filters: for example by type of a project.

Try to make filters self-exclusive in order a document can be definitely assigned. For instance, 'customer but not supplier', 'supplier but not customer'. Otherwise, a specific document folder would jump from one model to another.

For Odoo v12 Enterprise you have 2 options:

  1. To sync only standard documents' attachments, but not to sync folders' and files' structure related to the Enterprise module 'Documents'.

  2. To sync both Odoo standard attachments and to reflect Enterprise Documents' folders/files. In such a case you need an extra add-on Cloud Sync for Enterprise Documents https://apps.odoo.com/apps/modules/13.0/cloud_base_documents/ (44 Euro).

No. We have strong reasons to avoid real time sync:

  • Performance issues. In case a sync is real time, each file upload will result in the loading screen.

  • Conflict issues. If 2 users simultaneously change an item, it might lead to unresolved situations. In case of regular jobs we can fix it afterwards, while in case of real time we would need to save it as some queue, and it will be even more misleading for users.

  • Functionality issues. In particular, renaming and restructuring of items. In the backward sync the tool strictly relies upon directories' logic, and during each sync 100% of items are checked. In case it is done after each update, it will be thousands of requests per second. If not: changes would be lost.

All synced files are kept only in the clouds, in Odoo attachments become of the URL-type. When a user clicks on those, Odoo would redirect him/her to a cloud storage.

No, the tool relies upon a single user end point. It means that all sync processes are done under a single cloud admin (app). Access rights for created folders / files are not automatized. You should administrate those rights in your cloud storage solution.

Yes, although in case of many folders / attachments to sync, the process might be slow. Simultaneously, our clients reported to us the environments with >10k partners and ~5k product variants to be synced, and the processes were acceptable.

A few points to emphasize:

  1. The sync is constructed in such a way that anyway any item will be synced and will not be lost, although it might be not fast. It is guaranteed by first-in-first-out queues and by each job commits.

  2. The number of objects might be limited logically. The models' configuration let you restrict sync of obsolete items (e.g there is no sense to sync archived partners or orders which are done 2 years ago).

No, since files are now kept in the cloud storage, and retrieving binary contents would consume a lot of resources. Odoo has a link which would redirect a user to a proper previewer or editor.

For models' directories (sale orders, opportunities, suppliers, etc.): you may assign your own name on the configuration tab for any document type.

For objects' folders (SO-001, John Smith, etc.): the tool relies upon the Odoo 'name_get' method for this document type. In case you need to make a different title, you should re-define this method for a specific model. It requires source code modification.

No, the module works with the pre-defined structure of folders:

  1. Odoo – a core folder for sync

  2. Models – folders for each Odoo document type. For example, 'Projects', 'Partners'. Distinguished by domain there might be more specific folders: e.g., 'Customer 1 Projects', 'Projects of the Customer 2', 'Internal Projects', etc.

  3. Objects – folders for each document, e.g. 'Project 1' or 'Customer 1'

  4. Files and folders related to this Odoo document to be synced.

As a result you may have for instance:

  • Odoo / Projects / Project 1 / files and folders related to the  project 1

  • Odoo / Customer 1 Projects / Project 1; Odoo / Customer 2 Projects / Project 3, ...

  • Odoo / Customers / Customer 1 / files and folders related to the customer 1

This structure is always flat, meaning that there are only those levels of hierarchy. Thus, it is correct that various document types can't be done within the same structure. Within the folder 'Customer 1' we can't keep the files related both to sale orders, invoices, and projects. Each of those document type has an own (or a few own) folders. Otherwise, we will not have a chance to make backward synchronisation, since there would be no criteria to rely upon.

No, the tool is only a technical core. You also need the connector for your cloud client.

According to the current Odoo Apps Store policies:

  • every module bought for the version 12.0 and prior gives you an access to the all versions up to 12.0.
  • starting from the version 13.0, every version of the module should be purchased separately.
  • disregarding the version, purchasing a tool grants you a right for all updates and bug fixes within a major version.

Take into account that Odoo Tools team does not control those policies. By all questions please contact the Odoo Apps Store representativesdirectly.

  1. Restart your Odoo server and update the module

  2. Clean your browser cache (Ctrl + Shift + R) or open Odoo in a private window.

Yes, sure. Take into account that Odoo automatically adds all dependencies to a cart. You should exclude previously purchased tools.

Regretfully, we do not have a technical possibility to provide individual prices.

  1. Unzip source code of purchased tools in one of your Odoo add-ons directory

  2. Re-start the Odoo server

  3. Turn on the developer mode (technical settings)

  4. Update the apps' list (the apps' menu)

  5. Find the app and push the button 'Install'

  6. Follow the guidelines on the app's page if those exist.

Sorry, but no. We distribute the tools only through theofficial Odoo apps store

Yes, all modules marked in dependencies are absolutely required for a correct work of our tool. Take into account that price marked on the app page already includes all necessary dependencies.  

No, third party apps can not be used on Odoo Online.

Red / orange warning itself does not influence features of the app. Regretfully, sometimes our modules do not pass standard automatic tests, since the latter assumes behavior which is in conflict with our apps goals. For example, we change price calculation, while standard Odoo module tests compare final price to standard algorithm.

So, first of all, please check deployed database features. Does everything work correctly?

If you still assume that warning influences real features, please contact us and forward full installation logs and the full lists of deployed modules (including core and third party ones).

As soon as you purchased the app, the button 'Deploy on Odoo.sh' will appear on the app's page in the Odoo store. Push this button and follow the instructions.

Take into account that for paid tools you need to have a private GIT repository linked to your Odoo.sh projects

Odoo demonstration databases (live previews)

For this app we might provide a free demo database.

No phone number or credit card are required to contact us: only a short email sign up which does not take more than 30 seconds.

By your request we will prepare an individual live preview database, where you would be able to apply any tests and to check assumptions during 14 days.

Bug reporting

In case you have faced any bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes during 60 days after a purchase, while even after this period we are strongly interested to improve our tools.

No phone number or credit card are required to contact us: only a short email sign up which does not take more than 30 seconds.

Please include in your request as many details as possible: screen shots, Odoo server logs, full description of how to re-produce your problem, and so on. Usually it takes a few business days to prepare a working plan by an issue (if a bug is confirmed) or provide you with guidelines what should be done (otherwise).

Public features request and module ideas (free development)

We are strongly motivated to improve our tools and would be grateful for any sort of feedback. In case your requirements are of public use and might be efficiently implemented, the team would include those into our to-do list.

Such to-do list is processed on a regular basis and does not assume extra fees. Altough we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.

No phone number or credit card are required to contact us: only a short email sign up which does not take more than 30 seconds.

New features and extra Odoo services (individual development)

Each of our apps might be customized and extended to suit your specific requirements.

Our customization team fulfills not only such jobs but it also provides a full range of Odoo services. From simple modifications and consultations to complex enterprise projects. The team has completed over 100 implementations since 2012, and might help with any technical or business needs.

No phone number or credit card are required to contact us: only a short email sign up which does not take more than 30 seconds.

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