CRM Duplicates Real Time Search v.12

The tool for real-time control of customers' and opportunities duplicates

48€

The tool does not require extra dependencies beside standard Odoo apps.
Current version: 12.0.2.0.3

Enterprise
Community
Odoo.sh
If you do not use CRM and search for the tool only for partners' duplicates, look at the tool Contacts Duplicates Real Time Search
This is an Odoo sales manager tool to exclude double work and broken communication through fore-handed exposure of duplicates of customers and opportunities.

Real-time duplicates search

The apps check possible duplicates each time a user opens or saves opportunities and partners. It means that the search is done in real time and takes into account all recent changes.
Duplicates are shown on kanban, tree, and form views. Using the special button you can open candidates to check whether those are actual duplicates. Besides, users may select possible copies by applying the filter 'Potential Duplicates'.

Performance issues

Since the search is done in real-time Odoo has to check all shown records for duplicates among all existing records. For example, when you open opportunities' kanban with 80 items, and you have 10,000 leads, the tool make 80 searches by your criteria among 10000 documents. It may result in slowdowns of the following operations:

  • Opening kanban and list views of customers and opportunities
  • Saving changes after update of partners and opportunities

The tool is optimized to make searches as efficient as Odoo ORM allows it. Simultaneously, with a growing number of documents a search will become slower.

Screenshots

Instant access to customer possible duplicates from kanban

Duplicates kanban view

Partners overall duplicates analysis

Filter customers duplicates

Partners tree: observe potential duplciates counter

Customers list possible duplicates

One-click access for opportunities duplicates from kanban view

Opportunities kanban duplicates

Filter opportunities with possible duplicates

Odoo opportunities' duplicates filter

Number of potential opportunities duplicates right in the opportunities' list

Opportunities duplicates counter

Configurable duplicates' criteria

Duplicates are defined according to set of rules which you set up. A rule is a field by which an item is considered as copy, for example an email or a unique number. A document is considered as a duplicate, if it satisfies any of criteria.

How rules work

As a duplicate criteria use any stored field of the following types: char (name, email, phone, mobile, etc.), text (descriptions), many2one (reference for a parent company or a related customer), selection (for instance, type), date and datetime (e.g. birthday), integer and float (any unique code or even planned revenue).

For all field a duplicate should have absolutely the same value (e.g. '123' = '123', but '123' is not equal '1234'). Only for the case of soft search by char fields it is the operator 'ilike'. Thus, 'agro' is considered to be a potential duplicate of 'Agrolait' (but Agrolait is not considered as a duplicate of 'agro').

For partners' duplicates you may restrict search only for companies and stand-alone individuals. If the option is checked, Odoo will search only for and only among partners without parent.

Screenshots

Configure soft and rigid criteria to search duplicates of customers and opportunities

Odoo configure soft and rigid criteria to search duplicates

Rigid or soft duplicates

The tool let you both strictly avoid duplicates and/or just warn of those. Use rigid criteria to fully exclude duplicates creation. Odoo would not allow salespersons to save a customer or an opportunity, if any duplicates were found by rigid rules.
Use soft criteria to warn salespersons of possible duplicates but not restrict them in such duplicates creation. An instance access to potential duplicates is available from form and kanban views.

Screenshots

Users can't save a customer if there is a rigid duplicate found

Odoo partners rigid duplicates

Warn salespersons of possible customers duplicates

Odoo search customers duplicates

Salespersons are forbidden save an opportunity if there is a rigid duplicate found

Opportunities duplicates restriction

Warn salespersons of possible opportunites duplicates

Potential leads/opportunities duplicates

Compatible with Odoo standard features

The module supports multi companies. Duplicates are searched within a certain company. Thus, there might be equal objects related to different corporates.
Found opportunities duplicates might be merged through the standard Odoo merging tool.

works fine for me

the module is what i need to finally get rid of mess among customers.. quite fast and indicative. The kiling feature is custom field (vin number) search. developers provided testing odoo and answered questions within an hour. good job!

Marcus Elberg in the Odoo Apps Store

Bug reporting

In case you have faced any bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes within 60 days after the purchase, while even after this period we are strongly interested to improve our tools.

No phone number or credit card is required to contact us: only a short email sign up which does not take more than 30 seconds.

Please include in your request as many details as possible: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).

Public features requests and module ideas (free development)

We are strongly motivated to improve our tools and would be grateful for any sort of feedback. In case your requirements are of public use and might be efficiently implemented, the team would include those in our to-do list.

Such a to-do list is processed on a regular basis and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.

No phone number or credit card is required to contact us: only a short email sign up which does not take more than 30 seconds.

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