All lost messages are kept in the special menu ''Settings > Technical > Email > Unattached Mails''
Push the button 'Route manual'. This button would open the wizard, where you can easily select an object to which a message should be assigned. Just select a model (e.g. Sales Order) and any real instance (e.g. Sale Order SO 123)
The features are available for SuperUsers only
Bug reporting
In case you have faced any bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes within 60 days after the purchase, while even after this period we are strongly interested to improve our tools.
No phone number or credit card is required to contact us: only a short email sign up which does not take more than 30 seconds.
Please include in your request as many details as possible: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).
Public features requests and module ideas (free development)
We are strongly motivated to improve our tools and would be grateful for any sort of feedback. In case your requirements are of public use and might be efficiently implemented, the team would include those in our to-do list.
Such a to-do list is processed on a regular basis and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.
No phone number or credit card is required to contact us: only a short email sign up which does not take more than 30 seconds.
The core for Odoo integration with cloud file systems (ownCloud, Dropbox, Onedrive, etc.)
245€
The tool to build a deep and structured knowledge base for internal and external use. Knowledge System. KMS. Wiki-like revisions.
298€
The tool for time-based service management from booking appointments to sales and reviews
The tool to automatically synchronize Odoo attachments with OneDrive files in both ways
394€
The tool to generate and periodically send reports and reminders
The tool to plan and generate recurring activities according to the flexible timetable rules