In Short
Private Thread is an Odoo 19 Discuss app. The tool for private communication without interrupting followers. Confidential messaging.
Need to email one person on a document without pinging every follower? Turn on Send privately and Odoo notifies only the recipients you pick. Other followers stay quiet, and portal users never see the message - so internal discussions stay confidential while the public thread stays clean.
Perfect for
Sales & support
Ask a manager for approval or clarify a detail with a colleague - without the customer seeing the side chat.
Multi-follower docs
Sale orders, tasks, and opportunities often have many followers. Private Thread stops accidental mass emails.
Confidential
Share pricing, HR, or legal notes only with chosen partners - never with the whole follower list or the portal.
Why teams choose it
Key benefits before you dive into the details
Send privately
One checkbox in chatter or the full composer - tick it and only the people in To receive the message.
Followers stay quiet
Other document followers are not notified. No accidental mass emails when you meant a one-to-one note.
Hidden from portal
Private messages use an internal subtype, so portal users never see them in the customer thread.
Smart recipient defaults
Turning the option on pre-fills the document's followers - edit the list down to exactly who should get it.
Any Odoo document
Works wherever chatter and mail templates work - sale orders, tasks, opportunities, and more.
Templates too
Send a quotation or system template privately first - e.g. for manager review - before the customer ever sees it.
Odoo Apps Store feedback
What customers say about the app
Love the APP! Works Great & Even Greater Support!
This was exactly the app that I needed. Odoo Tools responded to request/bugs and fixed them right away. Top-notch! Make sure you check out their other apps also.
Randall Risser
Ready to evaluate?
Start with a free demo request or purchase in the Odoo Apps Store.
Free personalized demo database. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.
Where you send privately
Right in chatter
- Next to the recipient list, tick Send privately before you post.
- Followers of the document are added as editable recipients so you start from a full list and trim it.
- After you send, the toggle resets - the next message defaults to a normal public reply.
In the full Compose Email wizard
- Open Compose Email as usual and enable Send private.
- Works with mail templates too - send a quotation or report only to the people who should review it.
- Ideal when you need attachments, a full HTML body, or a template before the customer is involved.
How privacy is enforced
Dedicated Private Messages subtype
- Private sends use the Private Messages subtype - internal, not followed by default.
- Only the partners listed as recipients get the email/notification.
- Regular document followers who do not follow that subtype stay out of the loop.
Backend history, portal blind
- Messages remain visible in the backend chatter for your team's history.
- Because the subtype is internal, portal users do not see those messages on the customer side.
- Need the same control on invoices? Use the free Private Thread: Invoices extension for Send & Print.
Ready to evaluate?
Start with a free demo request or purchase in the Odoo Apps Store.
Free personalized demo database. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.
Frequently Asked Questions about Private Thread Odoo v.19
What are the update policies of your tools?
According to the current Odoo Apps Store policies:
- Every module bought for version 12.0 and prior gives you access to all versions up to 12.0.
- Starting from version 13.0, every module version should be purchased separately.
- Disregarding the version, purchasing a tool grants you a right to all updates and bug fixes within a major version.
Please note that the faOtools team does not control those policies. For all questions, please contact the Odoo Apps Store representatives directly.
How can I install your app on Odoo.sh?
The most straightforward approach is to use the Odoo store's built-in workflow:
1. Open the module's page and click the button Deploy on odoo.sh
2. After that, you will be redirected to the GitHub page. Log in to your account, then click 'Create a new repo' or use an existing one. Please ensure your repository is private. It is not permitted to publish the apps under the OPL-1 license. If necessary, create a new repo for your Odoo.sh project
3. Then, go to odoo.sh and click the Deploy button. In the pop-up window, submit the decision and click 'Continue.' This action will trigger the installation process.
These steps will install the app for your project's production branch. If you want to deploy the apps for other branches or update the module, you should undertake the following actions:
1. Upload the source code for the app from the Odoo store
2. Commit the module to a required GitHub repository. Ensure none of the app folders/files are ignored (i.e., not included in your repo's .gitignore). Repositories are automatically created by odoo.sh and may include some crucial items by default (e.g., /lib). You should upload all module directories, subdirectories, and files without exceptions
3. Deploy a target branch of the odoo.sh project or, if your settings assume that, wait until it is automatically built.
How should I install your app on my own server?
2. Re-start the Odoo server;
3. Turn on developer mode (technical settings);
4. Update the apps' list (the apps' menu);
5. Find the app and push the button 'Activate'/'Install';
6. Follow the guidelines on the app's page if those exist.
I noticed that your app has extra add-ons. May I purchase them afterwards?
Yes, sure. Simultaneously, Odoo automatically adds all dependencies to a cart, so you should exclude previously purchased tools to avoid double payment.
I deployed your app on Odoo.sh and see warning/error in tests
A red/orange warning does not influence the app's features. Regretfully, sometimes our modules do not pass standard automatic tests since the latter assume behaviour that conflicts with our app's goals. For example, we change the price calculation, while the standard Odoo module tests compare the final price to a standard algorithm.
So, first of all, please check the deployed database features. Does everything work correctly?
If you still assume that the warning influences real features, please contact us and forward full installation logs and the full list of deployed modules (including core and third-party ones).
May I buy your app from your company directly?
No, we only distribute the tools through the official Odoo apps store.
I would like to get a discount
Regretfully, we do not have the technical means to provide individual prices.
May I install the app on my Odoo Online (SaaS) database?
No, third-party apps can not be used on Odoo Online. Unfortunately, Odoo SaaS blocks such a possibility.
Your tool has dependencies on other app(s). Should I purchase those?
Yes, our tool requires all modules marked in dependencies to work correctly. The price marked on the app page already includes all necessary dependencies.
What is the price for the module in US Dollars? Why did it change?
The price for our modules is set in euros. The Odoo store converts prices to other currencies according to its internal exchange rate. Thus, the price in US Dollars may change when the exchange rate is updated.
App and website wording in languages other than English is AI-assisted and aligned with official Odoo translations. If you spot a mistake, send a translations-correctness ticket and we will fix it.
Odoo demonstration databases (live previews)
For this app, we might provide a free personalized demo database.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
By your request, we will prepare an individual live preview database, where you can apply any tests and check assumptions for about two weeks.
Bug reporting
If you encounter bugs or inconsistent behaviour, do not hesitate to contact us. We guarantee to provide fixes within 60 days of purchase and are intensely interested in improving our tools even after this period.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
Please include as many details as possible in your request: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).
Public features requests and module ideas (free development)
We are strongly motivated to improve our tools and would be grateful for any feedback. If your requirements are of public use and might be efficiently implemented, the team will include those in our to-do list.
Such a to-do list is processed regularly and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
19.0.1.0.4
- The AI-assisted translations for 25 languages have been introduced.
19.0.1.0.3
- The unit tests have been optimized.
19.0.1.0.2
- The app is published to version 19.
18.0.1.0.2
- The app is published to version 18.
17.0.1.0.3
- The issue with default recipients is fixed.
17.0.1.0.2
- If the checkbox "Send Private" is ticked by default, the default recipients will be calculated when a composer is loaded.
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