In Short
Message Citing is an Odoo 19 Discuss app. The tool to find and cite the message(s) in the Odoo email composer.
Long threads make it hard to point back to the exact email you are answering. Message Citing adds a / Cite Message command in the Odoo composer so you can search the history, pick one or more messages, and insert a quote at the cursor.
Filter by the current document thread or search globally by author, subject, contents, and date—then optionally prepend a configurable citation header from Discuss settings.
Perfect for
Support & helpdesk
Quote the customer’s exact earlier message without scrolling the whole chatter history.
Sales & CRM
Reference a prior offer or clarification in the same order or opportunity thread.
Teams with long email trails
Keep replies clear when many people contribute to the same document discussion.
Ready to evaluate?
Start with a free demo request or purchase in the Odoo Apps Store.
Free personalized demo. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.
Why teams choose it
Key benefits of the app
/ Cite Message
Open the citation wizard from any discussion composer with the slash command.
Thread or global search
Stay on the current document’s messages—or search the full history by author, subject, body, and dates.
Insert at the cursor
Select message(s) and cite them into any position in the email you are writing.
Configurable header
Optionally prepend a standard header before each citation from Discuss settings.
Multiple citations
Pick several messages in one pass when a reply needs more than one reference.
Works across documents
Use the same flow on sales, CRM, projects, and any other chatter-enabled record.
Find and quote the right email
Filter the history, then cite in one click
From the composer, open Cite Message, narrow results to the current thread or search more broadly, select the messages you need, and insert the quotes where the cursor is. Empty messages are skipped so the list stays useful.
Ready to evaluate?
Start with a free demo request or purchase in the Odoo Apps Store.
Free personalized demo. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.
Odoo demonstration databases (live previews)
For this app, we might provide a free personalized demo database.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
By your request, we will prepare an individual live preview database, where you can apply any tests and check assumptions for about two weeks.
Bug reporting
If you encounter bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes within 60 days of purchase and are intensely interested in improving our tools even after this period.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
Please include as many details as possible in your request: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).
Public features requests and module ideas (free development)
We are strongly motivated to improve our tools and would be grateful for any feedback. If your requirements are of public use and might be efficiently implemented, the team will include those in our to-do list.
Such a to-do list is processed regularly and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
19.0.1.0.7
- The unit tests have been optimized.
19.0.1.0.6
- The app is published to version 19.
18.0.1.0.7
- The issue with the double click needed to remove selected messages has been fixed.
18.0.1.0.5
- The kanban views are adapted to the new Odoo 18 XML principles.
18.0.1.0.4
- The app is adapted for the recent Odoo 18 updates in web editor plugins.
18.0.1.0.3
- The app is published to version 18.
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